Basecamp Amsterdam

Zeer mooie rustige locatie.

The Unbound is a nice spot if you want some rest and relaxing just outside of the city, at least that is what we expected. Unfortunately once we arrived someone was celebrating their birthday on the other side of the restaurant, all good until they were blasting music and doing karaoke while we were trying to relax was in the hot tub.. a quick heads up from the reception that this would be taking place would have been nice. About the hot tub; we were told that it would be ready at 5PM but that we just have to add “a bit of cold water”. That turned into 1,5 hours of us trying to get it down from a solid 50 degrees to a bearable temperature, a lot of time lost with that. The food was amazing! Would recommend eating here also if you are not staying. Especially the ceasar salad and the catch of the day were good! Because we got so much food for dinner we wanted to cancel the breakfast to sleep in, so we talked to two employees at the restaurant and both said they were going to take care of it and cancel the order. Guess who still woke us up at 9.30, the breakfast we had cancelled the night before ... The little house Wikkel we had was really nice, but they were tons of dead/smashed mosquitos on the wall, and there was missing decoration as explained by the lady who showed us. Putting one and one together, the cabin had obviously not been cleaned and set up for new guests.

This hotel is perfect for those who enjoy a rustics setting and gorgeous Dutch design. We stayed here with our family of 5 in late August. The property is about 15 minutes by Uber/taxi from central Amsterdam. The cabins/cottages are well appointed. The property does not have enough staff and the restaurant is only available from Wednesday thru Sunday. This is a problem as they don’t even have a vending machine. The hotel has an awesome spa, really cute dog and very nice rustic units. It needs better outdoor lighting and more staff and a better food situation. While we liked it I would stay in central Amsterdam if I return here..

HEARTLESS!!! We planned to stay here for 2 nights and purchased a non-refundable rate. Unexpectedly a family member passed away, and we had to make a last-minute detour to Paris for the funeral and cut our stay short by 1 night. I pleaded with the owner via email to please make an exception and refund the last night because we couldn’t stay. We were flat out told no and not even given condolences. What disgusting behavior. I hope they never are put in a similar position and someone offers them more kindness than they were willing to extend. Meanwhile, they probably were able to sell the room to someone else, which means they got their lost revenue back. Is that even legal?

Service was spot on at every opportunity. Food was delicious and the cabin we rented was exactly the peaceful retreat we were looking for So pleased with the experience and ease of booking and checking out, hope to make it back some day next time we’re in town.

Heerlijk relaxed, weg van de drukte in een heerlijke omgeving! Vriendelijk personeel… Echter wel jammer dat een late check-out op zondag (25€) maar net wat meer dan een uurtje extra biedt. Maar zeker een aanrader, om samen of alleen even te vertoeven en genieten! 🍀