Kimpton de Witt Amsterdam, an IHG Hotel

I think this was the most disappointing stay in Amsterdam and i’ve been there more than 30 times trying different hotels. There is no way this is a 5 star hotel… no Spa, no pool , and a very poor breakfast…  Rooms are tiny and extremely noisy ( i got the room above the bar and you can hear the noise from there as well as the trameway )…  Cleaning is average ( floor wad dusty the whole stay ) Amneties are not provided unless you ask ( and then you wait for 5 minutrs to one hour to get them … and this in case they don’t “forget” ) Check in was horrible… i waited 3 hours to have my room ready after a flight of 19 hours and the reception staff ( except one to be fair ) was acting like they didn’t work there  I got an item taken during cleaning ( i left it on the bed and it was probably taken with the bedsheets )  I complained and no one actually got back to me until i checked out to stay : we will check with cleaning teams when they are back AVOID staying here and go to art’otel ( hotel next door…) same price and 10000 better  … i  regret not taking it this time  Will not go back

Convenient location.