Appart'City Confort Amiens Gare - Appart Hôtel

Family of three we had two spacious bedrooms on the top floor. Apartment was clean and fairly well equipped, a kettle would have been good although there was an espresso machine. Bathroom was amazingly spacious and a separate WC. Lots of restaurants and bars nearby. Would definitely stay there again

Nothing wrong with the hotel itself. I booked through *********** and had to give a credit card number. When we arrived we paid with a different card. The original card showed a pending charge so I questioned the staff and was told it would not be charged. The next day it was charges, so I informed them of it and was assured they would take care of it. 3 days later the charge was still there so I called them, and was told they would issue a credit to my account. Hasn't happened! I have a dispute pending with my credit card issuer. Also reported to ***********, who contacted the hotel. They refused to do anything. I've sent the proof of both charges and am hoping they can straighten this out. Horrible customer service!!!

LOCATION: Ideal. I arrived by train and it was about 5 minutes walk down the same street, nice and flat for the wheelie case. Lots of local sights within easy walking distance including the cathedral (France's largest, twice as big as Notre Dame in Paris), Jules Verne Museum and the incredible Musée de Picardie. APARTMENT: When I entered, I was blown away by the superb views over Amiens including the the cathedral spires from both the sitting room and bedroom windows. The apartment was spacious, clean, quiet and had everything needed. STAFF: Amiable and helpful VALUE: Outstandingly good.

Tínhamos uma relação de negócios com este estabelecimento que tivemos de terminar por o gerente, Pascal, ser desagradável, condescendente e arrogante. Fomos cobrados a mais durante semanas e só nos apercebemos por sorte. Quando questionamos sobre o assunto tentaram colocar a culpa em nós até admitirem o erro, quando pedimos reembolso deixaram de responder às comunicações