Amboseli Serena Safari Lodge

Not sure if he was the general manager or head of the reception was not accommodating at all like he did not want guests there despite a receptionist was willing to assist The GM had like a stone face !

A wonderful lodge with great view on the Kilimandscharo. The rooms was stylisch and pur African style. The people who take care of the visitors are extremely friendly and professionell, especically Jaqueline (rest manager) and Patricia (hostess). Will be back again soon.

I stayed here in July for the first two nights of my Safari adventures and what a start! As soon as my jeep arrived at the front door, I was met with such a warm, friendly welcome, a towel to freshen up & a lovely cold drink. Very easy check in & then shown to my room with all the lodge’s amenities & meal times explained en route. My room was perhaps the furthest from Reception & that really didn’t matter as I strolled through lovely planted gardens & palm trees, occupied by lots of monkeys! My room was on the ground floor with views of the waterhole & I could just step off my terrace on to the garden in front. The room is well appointed with everything you’ll need & very comfy bed. A nice surprise was the turndown each evening. On my first visit to the restaurant I was impressed with being given a lovely table to the side of the open air veranda which as a solo traveler, meant a great deal so I wasn’t overwhelmed & overlooked by other parties & I could actually enjoy a great view of the garden & all the restaurant’s activities. I was given the same table for all my meals & was served by a lovely young lady for them all. The buffet offerings at all meals were very well presented & very tasty. Amboseli, by comparison, is a smaller park yet still huge but means the concentration of animals are spread out over shorter distances but still incredibly abundant so you won’t be disappointed. A wonderful stay & would definitely recommend here. Thanks to all the Team for making my stay so memorable.