Amboseli Serena Safari Lodge

Stopped here for one night as part of a week long safari. The standard rooms are in two long rows and we were located in room 10. We arrived for lunch before heading out for an afternoon game drive. The rooms here are lovely, each individually decorated in traditional colours with painted animals on the walls. There was plenty of storage space but like most, we were only here for one night. I would have like another but we were part of a week long safari tour and another lodge beckoned the following day. The room was clean and spacious. The only thing that didn't work well was the location of the fan, it was too far away from the bed to give any relief from the heat. We did have small USB fans which can be used with a power bank or via a plug with USB sections, so they provided some relief from the heat. The sockets in the room are same as the UK (although the sockets can accommodate other sizes but I cannot confirm what these are - you can see them on the picture of the bed). The door to the outside patio area is made of mesh (not glass). You also need to make sure the door is locked as the monkeys can and will make their way in. The Wi-Fi was good enough for our requirements. Staff were always visible and very helpful should you have any queries or problems. Dinner and breakfast times were much quieter than the previous 2 lodges. For breakfast, if you require toast, you need to ask for it - there is no toaster. Tea and coffee are also delivered to your table. The location of this lodge would be hard to beat and the views are great, especially if animals make an appearance. Outside our room, there were loads of vervet monkeys. We also had banded mongoose later in the day.

A wonderful lodge with great view on the Kilimandscharo. The rooms was stylisch and pur African style. The people who take care of the visitors are extremely friendly and professionell, especically Jaqueline (rest manager) and Patricia (hostess). Will be back again soon.

We stayed for 2 nights and had an amazing time. The pool and grounds were beautiful. You can see elephants from the gardens, and one even came close to the boundary. The food here is amazing and the best of our tour, we saw lots of elephants, baboons, lions and a serval cat. The serena hotels never disappoint!

I stayed here in July for the first two nights of my Safari adventures and what a start! As soon as my jeep arrived at the front door, I was met with such a warm, friendly welcome, a towel to freshen up & a lovely cold drink. Very easy check in & then shown to my room with all the lodge’s amenities & meal times explained en route. My room was perhaps the furthest from Reception & that really didn’t matter as I strolled through lovely planted gardens & palm trees, occupied by lots of monkeys! My room was on the ground floor with views of the waterhole & I could just step off my terrace on to the garden in front. The room is well appointed with everything you’ll need & very comfy bed. A nice surprise was the turndown each evening. On my first visit to the restaurant I was impressed with being given a lovely table to the side of the open air veranda which as a solo traveler, meant a great deal so I wasn’t overwhelmed & overlooked by other parties & I could actually enjoy a great view of the garden & all the restaurant’s activities. I was given the same table for all my meals & was served by a lovely young lady for them all. The buffet offerings at all meals were very well presented & very tasty. Amboseli, by comparison, is a smaller park yet still huge but means the concentration of animals are spread out over shorter distances but still incredibly abundant so you won’t be disappointed. A wonderful stay & would definitely recommend here. Thanks to all the Team for making my stay so memorable.

Whilst the food is excellent, and most staff are extremely friendly and efficient, there are significant shortcomings. The rooms are in need of upgrading, or perhaps even rebuilding. Some of the staff were out of their depth - they needed further training in procedures and efficiency. Unfortunately most of the rooms have no views of the National Park and any wildlife that may be passing. The gardens and seating areas are really pleasant.