Makeney Hall Hotel

Beautiful old building and gardens but unfortunately it’s not well maintained. The older rooms are good sizes but tatty, we had cobwebs and dust in the bathroom plus mildew on bedroom and bathroom windows. However the linen was lovely quality and it wąs quiet and warm for an older building. We won’t be returning.

It was great staying here.

房間寬敞，二樓是一房一廳，廳鋪了張沙發床，房間有張大床，舒服，服務員很友好，早餐豐富，有一個桑拿室，略有不足的是，房門鎖有點難開

A lovely house and garden. Chosen as it mentioned a room suitable for those with disabilities, shower etc. Good large room, very dark without the lights on, located quite a distance from both dining rooms, meaning either crossing the car park or manoeuvring various steps inside the hotel. A warning to those who use sticks rather than a wheelchair. Breakfast as it is expected. Fancy coffee machine but not hot coffee. Had scrambled egg with smoked salmon, asked for black pepper, to be given a small bowl of the condiment...they apparently did not have a pepper grinder. Dinner menu burgers to cod with parsnips (like rubber) and parmsan veloute...so something for everyone. Shame it was not presented to tempt you and mediocre in flavour. Puddings on the first evening quite pleasant. Night two I ordered a lemon pavlova with chantilly cream and lemon curd. Can only presume it had been thrown into the sturdy bowl it was served in! On comment to a member of the very pleasant staff we were offered a drink as recompense. My husband chose port and I asked for Tia Maria...had port as they did not stock T.M. Not cheap to stay, cheapest white wine I think was £22.00 per bottle not chilled and the ice bucket had very little ice in it to help. The young staff member had no idea how to serve it. Some training would help the staff. Overall not sure whether this hotel is " fish or fowl" Lovely wedding venue, sauce bottles in a Hellman's stand, delightful furnishings, pretty gardens but courtyard near our room neglected...you decide!

Visited today for an afternoon tea. The whole experience was beyond expectation. The sandwiches were fresh and the scones and Brownie were amazing.The lemon posset was homemade and tangy. Some afternoon teas are huge and over facing but the amount on offer today was just right. Would definitely return

We took a party of 24 bridge players to this hotel and it was wonderful. The rooms were spacious, the grounds beautiful, the food very tasty and plentiful and the staff were wonderfully attentive. Bar prices were also very reasonable. I thoroughly recommend it!

Main areas look great, stylish and inviting Stayed in Strutt Suite, not worth the extra money. Balcony tatty, broken table, deck slippy and dirty, chairs covered in cobwebs and peeling paint - plant pot used as ashtray. Marks on walls, dirty windows, one needed sill repainting and other has broken arm so cannot be safely left open, broken tv. One day we had to complain as despite leaving Refresh Room on a locked door we returned after being out all day to find door unlocked but not tidied, receptionist couldn’t tell us if it was possible for room to be cleaned that same day

We arrived and were given the key to our room, which was very small window didn't close properly we only stayed 2 nights, when we returned after a day out went back to our room the bed wasn't made shower gel and shampoo not replaced, no tea,coffee,milk or bottles of water, when I went to reception and someone eventually appeared she said did I put out the door sign to refreshen the room I told her I didn't see any door signs she gave me some tea,coffee,milk and some biscuits. When I returned to our room, I found the sign under the fire exit information on the table, not inside the door like most hotels. When we was leaving I took our bags down to the car while my checked if we had everything we felt that we had to leave our room because the cleaner was waiting outside our room for us to go so she could clean it we did mention this when we booked out. Wasn't very impressed with the hotel or staff. We did ask about breakfast when we arrived, but she wasn't very sure about the price or if it was a buffet breakfast she said it shouldn't be more than £15.

We had the afternoon tea and it was very nice. Usual variety of sandwiches, scones and cakes but the countryside setting is lovely. Very relaxing. There is a option to add a glass of fizzy wine if you like but we found ig enough without. Several rooms ard used, with different styles and there is a bar to relax in afterwards.