R Degrees

工作人員及其熱情啊，好喜歡他們前台辦入住的姑娘，俏皮中還帶着一絲害羞，酒店房間不多，衹有我們一組中國家庭，好幾組俄羅斯家庭，還都是帶着baby，早餐不算很豐富。

We stayed here for 3 nights at the end of an organised trip round Sri Lanka. It was the perfect end to our holiday and we couldn’t have asked for anything more. We had a wonderful welcome from the staff and then were shown to our rooms - a twin with garden access and a fantastic double which is the size of some houses with a balcony overlooking the gardens and sea. The food was delicious and generous. For breakfast there was a choice of hot cooked food as well as a fruit platter and hot drinks. For dinner we had a choice of starters, mains and puddings as well as a soup course. Lunch was available but we chose to walk a short distance up the road to an excellent supermarket which sold plenty of lunch food which we ate in our room or in the village. The pool was clean and refreshing and big enough to swim lengths. The gardens were cleaned and maintained daily and were immaculate. There is direct access to the beach which is beautiful and we enjoyed playing in the sea and walking in both directions. There are some crabs on the rocks at low tide which are fun to see but beware, the rocks can be slippery (I found this out the hard way!). We also had a massage here and although the room isn’t very glamorous, it was excellent and very good value. My son also spent some time in the gym which was air conditioned (he only found the controls at the end!). Thank you for a wonderful stay with fantastic staff!

We chose this hotel to spend the last few days of our trip to Sri Lanka. It didn't look very attractive from the outside and was close to the main road. But our driver had introduced us to the young lady working at the front desk of this place before we arrived. As he said, she was very kind and friendly. When we arrived at the hotel, they welcomed us very warmly and had prepared the best rooms for us. (Upstairs and downstairs) The rooms were very comfortable. There was also a beautiful sea view. The restaurant owner tried to fulfill all our food needs and the young lady at the front desk (Sadhana) was always there to help us make our stay as comfortable and enjoyable as possible. She also arranged a boat ride for us and arranged the best time to go for it. But the cause of concern was an incident that we faced on our last day. There was some mistake with the food bill we received the day before, and I informed Sadhana about it. She listened to my problem very well and met the restaurant manager with me to discuss the problem. However, he did not help me as I expected. After waiting for about 20 minutes, the lady from the office came to me and told me that the items on the bill were overpriced and that I could get a small amount of the overcharged amount back. Suddenly, another person came there and asked about my question and started cursing me in a very bad way. I don't remember his name exactly. When I asked him his name, he also started cursing me and my husband in a very bad way. He was a high-ranking official of that hotel.Sadana somehow intervened in our problem and resolved it for us. But apart from her, no person from the institution spoke to us until we left.we are really disappointed about that hotel.