Venosa Beach Resort & Spa - All Inclusive

Three star hotel at best! So disappointed with this hotel as the photos looked gorgeous when we booked The lift was filthy covered in grease and holes in the wall. The corridors had dirty cups and plates stacked and threadbare carpets. Very tired and definitely needs updating. Bedroom- Entered the room to find toilet buttons hanging off the wall and mould in the shower. Two hand towels folded on the rack and no bath towels. Then confronted by two very small sad single beds. Not at all what I expected from a luxury hotel. No robes, cheap toiletries. The walls were paper thin and it often felt like we were sharing the room with the family next door. We could hear every word of their conversations. Cleaning was minimal throughout stay, the sink in the bathroom had the same dirty cup ring throughout our stay and the shower was never cleaned. We had to call for towels everyday. Food- Same offering everyday from buffet and snack bar. Bad fly problem and lukewarm food. The al a carte offering looked very depressing and restaurants were situated along a very dark corridor off the lobby. Never seen that before. Normally they look like actual restaurants but these looked like conference rooms. Staff- The staff were really lovely and couldn’t do enough for you … especially waiters (yusuf and Hugo) in the restaurant and animation staff. Pool - Loads of sunloungers but most of them were in the shade. Really dirty cushions. Pool freezing Beach - Lovely calm beach, loads of loungers, shallow sea. Perfect for kids

I’ve been many times before and feel at home as soon as I arrive, very safe for a solo traveller. Feridan in the outside dining area is great, always remembers my favourite drinks, works really hard. Food had plenty of choice, and was a roast meat on every evening, the bean stew was delicious. The music after the show was very loud, I appreciate that people want to enjoy drinking, but maybe have it at the beach bar which is further away from the hotel rooms, instead of the pool bar. Not as many British there as usual One of the entertainment team was so rude, she would just come to the table and interrupt the conversation without waiting to be acknowledged to tell us about the show that night. Then when told weren’t going, she kept calling one lady baby’. Very irritating.