357donaldg
16 de octubre de 2024
I was very upset when I came back to my room and found my room door left open and definitely was not locked. I did not enter in the room until I talked to somebody from the Holiday Inn and the only person working was taking care of a customer checking in. I can’t believe you have only one person to act as manager, check-in counter and everything else. He could not help me until he was done with his customer. There is no one there for security? I was told that a guess as what happened was that a new maid must have left the door open by accident. Before I left my room, I placed the card that says to not disturb and I gave my dirty towels to the maids that were on the 1st floor and I told them that I do not want my room cleaned or entered. They gave me the new towels that I asked for and I left. When I came back, the front desk man came with me to check out my room since the door was left opened, and we found our room had been cleaned up, beds made, and the no disturb sign was laying on the floor in our room. My conversation with the maids and the no disturb sign was just ignored. Is this the way Holiday Inn Express does business in Alpena? I don’t care to ever come back because of the lack of security and no one there bothers to listen to what I ask of them.
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