Usuario invitado
13 de octubre de 2024
Location: Good there’s a few coffee shops and nice restaurants nearby. You’re right opposite the beach. Pros: There is a market on Wednesday which is close by and well worth a visit! The night porter was so nice and informative when we looked for information on the market he gave us a map and marked out the route. Clean and tidy nice rooms. Cons: We were staying for a week, we arrived on Sunday and our room cleaned on Tuesday (rooms are only cleaned once we were told when we asked for new towels). Therefore, the towels were to last for 6 days, as the room was cleaned too early, it should have been halfway through week. Fair enough if you have policy we don’t have an issue, but the apartment should not have been cleaned so early! Also our towels got wet on the patio because it rained during the night so had we not gotten them on that Tuesday two days into 7days which was too early would you have left us with wet towels?? When asked for soap towards the end of the week (second last day) I was told no it was only on arrival that you got soap! There was only 2 soap, 2 hats and 2 gels yet three staying in the hotel so not enough for 3 people!! We were 3 adults and expected to use 2 tiny bar of soap for the week to was our hands. I was told “it’s a welcome package” when I said we are checking out tomorrow she told me “maybe I should go buy some” supply enough for the number of people staying! It’s not busy season this is October so surly one extra soap wouldn’t have killed them? On check in we had the same receptionist that refused us towels and soap (clearly on a power trip) and found her to be rude, unfriendly and unhelpful during both encounters! She was on her phone showing her colleagues videos and I was left standing waiting! Bins not changed and no bags available for a week, if they want people to recycle as per the sheet they should provide bin bags for the food waste bin.
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