Sunrise Alex Avenue Hotel

The wifi was so bad, and it’s not all inclusive, even a bottle of water was charged on the dinner and breakfast, no drinks no nothing.

Hotel location was good in middle of every thing Good cleanliness The suite I took was quiet big Kids loved it Beach was nice ,heated pools was quiet good in winter food was average ,Could have been better

Hotel location and beach are fantastic

The Sunrise Alex Avenue hotel was a very enjoyable stay. The service we received was excellent, the rooms were kept clean and nothing was too much to ask. The only improvement I could suggest is to be more clear about the dining options available in half board. Only the buffet menu is included but this was contradicted when we rang reception to ask if we were able to dine in the a la carte restaurant within our half board. They told us we could but when we sat down to eat, we were told that this was incorrect. Maybe an information book/QR code in the room with this kind of information on would be helpful.

We had an elevator breakdown and were stuck for more than 20 minutes. The service at the restaurant was extremely slow, and the staff was not friendly. I do not recommend this hotel.

There a two nice pools at the hotel and it has a beautiful view of the ocean. The hotel seems to be a popular destination for Egyptians to bring their kids during school holiday, so I would suggest wearing a one-piece bathing suit. Our room had a nice balcony overlooking the sea and was non-smoking. The breakfast is pretty good with a wide variety of choices, including freshly-made waffles and omelettes. We ate most of our meals at the hotel restaurants and both Izoya and Nazaya have a good ambience and above-average food. Quite pricey and popular among the locals for special occasions like birthdays. If you are a light sleeper, do not book this hotel. The original building is a beautiful historical hotel with a stained glass dome, marble floors and a ballroom, making it a perfect venue for weddings… and Egyptian weddings last until 4am, and the hotel hosted at least one pretty much every night. The music and laughter would have been a problem, except that it was almost completely drowned out by the air-conditioner, which sounded like an old VW Beetle trying to start. Honestly, I didn’t know it was possible for an AC to be so loud. Overall, the rooms and amenities are a bit out of date and faded and could do with sprucing up.