Hôtel et Spa Las Motas - Vacancéole

All in all it is a nice hotel. But there is a lot of room for improvement. like the implementations of electronic key-cards that could help a lot with the air-co and energy conservation and a few simple system put in place to improve on the below remarks. - The staff was very friendly - The hotel was clean - Breakfast had sufficient choice. - The garden was very nice and well maintained. - The room was small, but that is what we paid for and thus good enough. - Good location of the hotel. Perpignan close, so are beaches and attractions are easy reachable. One has to have a car though. - Only on the Monday morning there was not enough staff at the busy breakfast time, it was a mess. The other days it was fine. - There are no systems in place for conservation of energy. No automatic switches for the air-co and the staff switched it on at all times. - The beds where made with winter duvet covers. There should have been a sheet with light blanket on the beds and the duvet cover in the cupboard for when needed. It was 30 degree outside. - Before the days of arrival, twice I sent an email in English with a request via different channels and did not get any reply. This seems to the be fault of the reservation department. - With booking there where welcome cocktails included. We never received them. They should have given us a voucher at check-in so we did not have to ask for them. After this, at checkout time we got deducted 3 coffees from our bill as compensation for the forgotten cocktails, but only after asking to have them given as compensation. Spa was included in our booking (there is a charge normally), but if you plan to go to the beaches until 19h like we did, there is no need for the facility as they close at 20h. I would stay in the hotel again if the price is cheap.

Bel hôtel, les chambres sont spacieuses La climatisation fonctionne impeccable L’hôtel dispose d’un grand parking et met à disposition de sa clientèle 2 machines à café avec quelques friandises La responsable Christelle est professionnelle et sympathique À travers les photos, vous pourrez apprécier le design de l’hôtel La piscine extérieure est grande mais demande un entretien plus soigné Le canapé lit est un peu étroit Je vous conseille de choisir cet hôtel lors de vos prochains déplacements dans la région