Quality Inn Albertville US 431

The room was clean and the staff friendly. The breakfast was wiped out before 6:45 and nobody brought out more . The pool was not opened still had the cover over it and gym was non existent. Thankfully we only needed a place to sleep and it did satisfy that. I’d probably stay again if I just needed a bed and shower.

Ms Mary the young woman that checked us in. Is extremely polite, we observed her keeping her work area clean, she stopped mopping to attend to us.

Disappointed but not surprised This stay was very underwhelming. The room was very warm when we entered and took a while to cool down with the AC going full blast. The TV in the room kept glitching to an extent that it was unwatchable. The overall quality of the room was low but about what would be expected for the price.

Room was dirty, the air was not turned on before my check in arrival even though I tried to check in earlier. They knew I was coming back at 2 for check in. Room was hot and took forever to cool off. Door did not lock properly I had to prop a chair up against the door for security! People running in and out all night long! Every time they slammed the doors it made my bed shake. Terrible place! Will NEVER stay there again or recommend this place. I had know place to stay and it was only one night!

Overpriced, Needs Repairs and Detailed Cleaning Idk where the previous good reviews came from but there's no way they're accurate. Hard beds, pillows with no support, bedspreads that were as thin as a tablecloth, stains on the sheets, room was 88 degrees when we arrived and took forever to cool down, tiny bathroom that was extremely hot, the bath vent fan didn't work, nasty debris on walls, baseboards and corner areas, thin walls, you can hear all conversations outside, raggedy door that has a large space where you can see daylight on the lock side, the curtains leave large gaps even when closed so the bright outside lights shine into the room at night, the breakfast was a joke, it was supposed to be served from 6 to 9 but apparently once they run out, there's no restocking of any food, milk or juice because we tried at various times. The pool was locked and was green all 4 days while the temps outside were in the 90s in mid June even though the pool was listed in the hotel listing. We booked 4 people in our room and only received 3 towels/washcloths. We asked housekeeping for an extra towel/ washcloth and was advised that she can only give us 3. I ended up going to the front desk to complain just to get another towel/ washcloth. This hotel is way overpriced and I do not recommend. I tried to find a room at another hotel but there was a baseball tournament so everywhere in the 20 mile radius was already booked up.