Usuario invitado
25 de septiembre de 2024
I recently stayed at Yeniacun Apart Hotel in Alanya with my family, and while we had a pleasant experience overall, there were a few issues that could have been improved. We arrived quite late, but the man at the reception was very welcoming and thorough, which made our check-in smooth. However, as a large family, we had booked two rooms together but were unfortunately placed on different floors. Despite speaking to the manager, they were unable to move us closer, which was a disappointment considering we were on the same booking. This made it inconvenient, especially for my 64-year-old mother and her 70-year-old cousin, who had to go back and forth between floors to join us for breakfast every morning. The one-bedroom apartment we stayed in felt quite small at first, but after a few days, it grew on us and became quite cozy. The manager, a friendly woman, did her best to accommodate us, and we truly appreciated her efforts. The two gentlemen at the bar were also great, with one of them being especially friendly with my toddler daughter, making her feel welcome every day. On our first morning, we decided to have breakfast at the hotel (€10 per person), which turned out to be delicious and generous in portion size. The spread included egg on toast, chips, sausage, cheese, olives, pancakes, and a variety of jams, honey, and chocolate spread. Definitely worth it for a relaxed morning. The pool area, though small, was a nice place to relax. It has a separate children's pool which my daughter loved as it was very shallow and safe for her. The poolside bar was convenient, allowing us to order drinks and food that could be billed to our room. One thing I would suggest improving is the green algae around the pool, as it made the poolside a bit slippery. It's not a dealbreaker, but something that could easily be addressed to enhance the experience. I would also like to add, The hotel is rather large and accommodates alot of people however there is only one very small lift that can only hold two people at a time which can be frustating. A couple of negatives about the room: the shower head and the ceiling had some mould, which wasn’t ideal as I have asthma. This is something that could be easily fixed with a good mould spray. Additionally, air conditioning was not included in the room rate and cost €10 per day, which added up to €140 for our stay. Given the high temperatures in Turkey, air conditioning should really be included in the price, as it’s a necessity. Despite these minor setbacks, I would still return to Yeniacun Apart Hotel if I visit Alanya again. The staff were wonderful, the hotel is located just a 30-minute walk from the town centre (taxis should be around 250TL or €6—don’t let them overcharge you), and the beach and Migros supermarket are both just a 5-minute walk away. Thank you to the team at Yeniacun Apart Hotel for making our stay enjoyable!
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