Grand Zaman Garden Hotel

We recommend the hotel for travelers who aren’t too "picky." Overall, the vacation was a solid 4. A decent hotel. The quality of services is quite fair for the price. The rooms are clean, and the staff is friendly and always ready to help tourists. Nearby beach was great with free sun beds and umbrellas. The food is good, although I didn’t like the drinks at the bar. There are two negative points I want to mention. I recommend coming to the restaurant on time, as they start clearing the food about half an hour before the stated end time, especially at dinner. And if you happen to have noisy neighbors, that’s unlucky; the soundproofing isn’t great. Special thanks to the receptionist Köksol Ylmozer for professionalism and attentiveness to the clients.

Absolutely beautiful food. However staff not very polite for first few days until they realised that we did say please and thank you. Seating area lighting turned off at 10:50 pm so couldn’t have a Coffee or juice as couldn’t see machine felt like a prisoner at lights out. Towels left on sunbeds for days. No policing of sunbeds. Needs some air recirculation around bar areas. VERY HOT NO BREEZE. would go to Alanya again but not here.

At first thought hotel looked good & room was decent enough with balcony view for me my wife & 1 yr old. Bed was rock hard though so slept on sofa bed with son in travel cot. Meals started off ok with plenty of variety but after 3rd day became repetitive. Pools freezing cold so 1yr old couldn’t use them. No entertainment at all music wise. Staff were very friendly to be fair & some guests were very friendly to us, especially being the only black couple in the whole hotel,but a few rude Russians. Beautifully presented deserts, plenty of alcohol available so no complaints there. Room cleaning was sub standard, also my 1yr old had two items of clothing go “missing,” we’re convinced they were stolen as we know we had them in the room before cleaning, a couple we befriended had their expensive suitcase go “missing” too. When we questioned staff they suggested we may have wrapped it in a blanket & friend’s suitcase may have been given as a present to member of staff! Ridiculous! We were lucky to get a decent room as many others had very poor rooms. WiFi only works in our room or lobby, hotel looks like it hasn’t been refurbished in ten years & windows need cleaning. If you’ve got kids 8 years and up if they can’t use the pool because of weather they’ll be bored out of their minds. No play or arcade room, don’t leave expensive items like jewellery or watches in your room, my sons jacket for his trip home was definitely stolen and I had to buy him something to wear to go home which I will demand reimbursement for. Think one of the cleaners may have a small child. To be fair the staff are friendly especially in the restaurant, & I have enjoyed some of the food. But I’d kill for some lamb or moist salmon! Scrambled eggs and salmon would be a hit instead of cold fried eggs & broccoli for breakfast. Burgers in the snack bar are cooked from frozen & are terrible. Coffee cups are too small. Great location just across the road from the beach. You get hassled every twenty yards to buy gear on the road, a lot of variety though so suggest don’t buy new clothes before you leave home, just pack light & buy garments here. But be warned! My friend had suitcases on case had loads of new clothes & fragrances but upon arriving at Gatwick airport the case with all new items was the only case that went “missing!” Booked through “On the beach” who have been terrible even before we left England. Impossible to get through to on any level until I blasted them on Twitter, then they responded immediately. Don’t use them, use another company or sort it all out yourself, it may even work out cheaper. Would come to alanya again but next time I’ll pick a few hotels & call them myself and read reviews better.

The room we were accommodated in is pretty crappy, even though the agency told us that the hotel was renovated for the 2022 season, we were accommodated on the 3rd floor and the maintenance of the rooms there was not at an enviable level from the first day. The only good thing was that the towels were changed daily. As for the food, it is really varied and adapted to everyone's taste, from fish, pasta, meat, savory, fruit and a handful of sweets. The plates were not thoroughly washed every time, especially if you arrive 1 hour after the start of the meal, because as soon as the guests finish their meal, they wash them and place them for others. The waiters and bartenders are very friendly and worthly. The girls who work at the Kids Club are wonderful, creative, dedicated, so the children really enjoy their company.

We re-booked this year (go to alanya every year) as the daughter & boyfriend came & wanted all inclusive We always stay in the main hotel. Lobby - spotless - good wifi Room - clean - everything you need , just rock hard beds, too hard Staff were very pleasant with us, always were, Lots of polish - Dutch - only us English, this does not bother us though as I don’t come away to be sat like we’re in Benidorm. Food - plenary of choice- well presented - nice - fresh Something for everyone We however only ate in twice - as we always go to locals as we’ve been That many times & prefer Turkish cuisine. Location - perfect for us - 5mins at the beach We stayed on the beach - theirs is beach hut 8 & free wifi - beds & parosols Would we go back Yes if we wanted all inclusive Beer - Efes is good Rest of drinks are cheap alcohol - not very nice Coffee - latte button on the machine in their tiny cup - kept me fuelled. Lovely visit - maids cleaned daily- Thanks Gran zaman Garden Turkey

1. They cater towards russians, treat brits badly 2. Food, will give you the runs! Eat outside 3. Paid for main hotel but placed in Annex. Its 2 star hotel. 4. Pool is small & shady, fight for seats 5. Staff are unhelpful - prefer russians 6. The location is the only good thing. But than you should book another hotel. 7. Paid 5 star price but its more like a 3 star overall. 8. The blue lights at night can get depressing after 2 nights. 9. They have waterslides which is a pro 10. No air con or lights in the Annex 11. You can not eat in the other hotels only in the grand zaman gardens.