Litore Resort Hotel & Spa - Ultra All Inclusive

Tam bir fiyat performans oteli. Havuz çok güzel. Manzarası harikaydı. Personel güleryüzlü ve yardımsever. Yeterli otopark alanı vardı.

At first sight, the hotel looks luxurious, with high ratings on Booking, Tripadvisor, and Google Reviews. The natural beauty of the beach, sea, and surroundings was amazing, and the room itself was fine. However, everything else left a lot to be desired. Food & Drinks The food was inedible. There seemed to be a lot of choice, but in reality, it was just pasta, nuggets, and some meat cooked on the spot. Sushi was bizarrely made with carrot and dill. The food was salty, spicy, sometimes raw, and lacking variety. It have a lot of food for choice, but it wasn’t tasty(( At the snack bar and beach area, it was basically the same food every day, just tasting slightly different. Burgers were self-service, but the burger patties were completely black, clearly cooked on a grill that was never cleaned. You could actually taste bits of dirt while eating. In the lobby bar, unless you tipped, they wouldn’t make you a proper cocktail. I was even offered a cocktail that wasn’t on the menu. For example, I heard a lady ask for Aperol – not on the menu, but suddenly they “found” it. How was I supposed to know what drinks they secretly had? Once I got a cocktail called “Martini Surprise” at the lobby, then later when I asked for the same drink at the lounge, the staff looked at me and said: “We don’t have that, where did you drink it?” as if I was making it up. In the evenings at the lounge bar, there were times when nobody was there to serve us. I went outside to ask, and the bar manager told me the staff were “working in the area.” Fine, but then why wasn’t a barman present at the lounge bar? It felt like if you spoke Turkish, you were treated with respect and served nicely, but for the rest of us the service was rude and careless. To make things worse, both myself and others in our group experienced stomach pain from the food. Without medication like Dioralyte, it would have been impossible to manage. Hotel Condition Despite the impressive building, the lobby ceiling was leaking and there was visible mold. This was not the standard expected from a hotel advertised as luxury. Room Issues We paid an extra €50 for a room with a jacuzzi. In reality, only half of the jacuzzi was working. On top of that, the balcony door would not close properly – we had to call maintenance to fix it. Service and quality in this respect deserve no more than a 5/10. Staff & Service The staff’s attitude was mostly unpleasant, sometimes arrogant. For Turkish guests, cocktails were beautifully decorated, while for the rest of us drinks looked like leftovers. If you asked politely for something better, you would just get dirty looks. This felt discriminatory. We also met another family from England, who had the same complaints about the food and staff. Excursions (Diving) and Green canyon We booked diving through the Loveholidays MTS agent. We were promised a trip 40 minutes away where we would see corals and fish. This was a complete lie. Instead, we were taken just 10 minutes fr