Usuario invitado
8 de octubre de 2024
Horrendous!! Book elsewhere. We booked all inclusive for 4 nights and it was terrible from the moment we stepped into our room at 4.30am!! Bedding was dirty, floor was full of hair, shower had previous guests scum all over the screens and hair in the base of the shower, sink had toothpaste scum all over it in clumps, faeces all over bottom of toilet seat and urine stains all over top of seat, drinking cup in our room had mould growing in the bottom of them, curtains aren’t fit for purpose, reception staff extremely unhelpful. I went straight to reception after seeing the state of the room to be told house keeping will sort tomorrow. I asked for bedding so I could change the sheets myself and he said no. I ended up sleeping on a beech towel I bought from home. House keeping came the next day and “cleaned” the room whilst we were out. All they had done was changed the beds and made swans out of the blankets. I found a bottle of cleaning solution on the trolley in the hallway and some towels, took them and cleaned the room myself. Pillows are not fit for purpose and as someone with a spinal cord injury with zero feeing to lover half, the fact I could feel the springs whilst sat on the bed says how bad they are!! Zero entertainment, pool nice and clean, zero to do for children, food was completely inedible. Poor choice of hot food and everything swimming in oil and barely lukewarm. Desserts were swimming in oil and all had the same awful taste to them. Fruit (see pic) We ended up eating out for every meal, spending a fortune when we had already paid for food in with holiday. Table cloths filthy, not changed inbetween guests sitting. All in all very disappointing and would not return even if the holiday was free
Traducir