Usuario invitado
21 de junio de 2025
Extremely Disappointed – Lost Item Completely Ignored by Ritz-Carlton, Alhambra Beach I stayed at the Ritz-Carlton, Alhambra Beach, Ras Al Khaimah, in Villa 31 from June 6th to June 8th, 2025, and unfortunately lost my Bose sunglasses in my room. These aren’t just any sunglasses – they’re a discontinued model, very difficult to find, and hold a lot of personal value to me.For the past three weeks, I’ve been trying to follow up with the hotel, but they’ve shown no care or urgency in addressing the situation. Despite several attempts to reach out, I’ve received nothing but silence and empty promises.This complete lack of response and responsibility has left me very disappointed in such a well-known brand. If you lose something important here, don’t expect any help from the hotel. I won’t be returning.
Traducir