Ramada Resort by Wyndham Akbuk

My husband and I arrived on 14th no way is this a 5 star hotel staff on reception not welcoming rooms above the reception erea are very dated and dirty stains on pillows hair dryer in our room was dangerous with bare wires shower was disgusting mould .in the food hall I have never seen so many flies on all the salad cakes fruit anything that was cold food when complaining to staff they just didn't care you can understand why people were eating away from the hotel.because of risk of becoming ill thee intertainment was embarrassing staff in the hotel half the time seemed like they would rather be else were than dealing with tourist our last day there was still quite a number of holiday maker in the hotel till evening time but the hotel decided to close everything down bars ice creams for kid water slides snacks the guest were left with one place for a drink and main hall to few food items when people complained to manager his response was you should all of left the hotel at 12 today what a way to speak to your guest who payed to come here he might as well of told us all to piss of never in all my years of going to Turkey and having a lovely time this hotel and management have let Turkey down I think the holiday company's that deal with this hotel need to send people out there to review this hotel it standards before people pay out there well earned money going there

On first impressions we were surprisingly happy however after a few days it was clear that the hotel isn't equipped to accommodate the number of guests. The staff speak very little English. The guest information is limited on arrival not one member of staff provided any information about the facilities dining times entertainment etc. The room appeared nice however the air conditioning unit leaked the entire time despite a number of complaints to reception staff and attempts by a technician to repair it. The food is far from the standard I would expect for a 5 star hotel and my partner became unwell with sickness and diarrhoea. The menus are repetitive daily in the snack bars both at the main pool and the watermark and all inclusive drinks are beyond limited to local drinks no choice at all and the cocktails are prepared in huge dispensers and sit there all day. The entertainment is poor and the animation team pester you to buy bingo tickets, hardly 5 star entertainment. We spent the 2nd week outside of the complex most days because of the atmosphere and dining at the hotel being quite hostile. Multi cultural has never been an issue for us as a family previously but the guests here are rude consistently, maybe due to the numbers accommodated but there was no manners, they didn't know the meaning of queuing and waiting your turn, pushing in the restaurant and on the shuttle bus so much so that this tested our patience and we had to say something. Akbuk is traditionally a Turkish fishing town relatively unspoilt and reminded me of my first holiday to Turkey over 25 years ago. I would avoid booking the ramada however, everyone we spoke to during our holiday were incredibly disappointed

The hotel is not that of a standard 5 star, I have been to three stars that are better. Food is terrible and made us ill, we ended up eating out every night to get away from it. The beach is better described as a disgusting gravel pit. Rooms dirty and poorly cleaned. I read the negative reviews and thought it would be okay, don’t make the mistake I did!!

Horrible. staffs are not friendly.very rude attitude 😒.the hotel not eligible for 3 star.iam not recommende any one this hotel.please change your hotel name.we went other ramada in Turkey the experience was excellent only this ramda akubuk is very bad