Zoya Health & Wellbeing Resort

My second visit. This is special category hotel.

Lovely place and hotel. Would go again.

Overall very poor experience, poor quality of food served and without variety, also the size of beds in the room is too small. The worst experience for me was in the SPA, I booked service and the therapist came without any information on what she needs to do, and started one of my services late accordingly and had to cancel the 2nd one after checking/aligning with the SPA reception and and they confirmed that they will refund to me the money at the reception and when I was checking out, they refused to refund the money of the service that I didn’t take in the SPA, poor customer experience, communication approach and clarity on the policy. I would never consider going there again!

Had a wonderful time ay Zoya. Wish we stayed longer. Helmi at the reception is very nice person and really took good care and explain us all about the resort. Cherry on the cake was the lovely Nimisha. She is an excellent yoga teacher. Her yoga and meditation sessions were amazing. We look forward to coming soon. Wishing the Zoya team a very happy & prosperous 2025. Nitu & Amit

We took the national day promo package for 5 days 4 nights from 3-7 December. The promo is until 31st Dec 2024 and I highly recommend it to anyone who wants to recharge, rejuvenate, transform or reflect before the new year arrives. I rate this place 10/10 in every aspect. 1. Valet + Luggage : We were welcomed extraordinarily well by Mr Emmanuel from Ghana who was so kind to unload our luggage and park our car. I have never ever received an amazing welcome like this anywhere else in this world. We also enjoyed our lovely conversations and excellent service by Mr Frankelin from Cameroon. 2. We take a bow and a standing ovation for the entire kitchen department and crew. The extremely talented, brilliant and hardworking Chefs : Chef Evan, Chef Roshan, Chef Ananda, Chef Vinod! Their culinary skills are impeccable. What nourishing meals. All our meals were full board. Breakfast , lunch and dinner. Calorie calculated and all the ingredients were life giving! The chefs were so so kind to accommodate our requests and customise our dishes as per our dietary requirements and needs, allergies and spice tolerance. The chefs also went out of their way, above and beyond to surprise us with fabulous scrumptious Sri Lankan dishes using all healthy substitutes and ingredients. We were blown away. 3. A huge shout out to Likith, Mohammed, David and Poe. You guys are superstars! So hardworking and super creative servers and waiters who make the best drinks ever and served us to perfection and took our orders so accurately. Made us feel so at home. Your smiles, kindness and the love you put into the job is amazing. There is a coffee machine in the restaurant. Unlimited free coffee - I’m so in love with the hot chocolate and the cappuccino. 4. To the outstanding Yoga and Meditation instructor, Ms Nimisha! You are simply the best! Your glow and radiance and beautiful heart shows in how passionately and kindly you taught us and guided us throughout the sessions. We thoroughly enjoyed and looked forward to all your classes. Every morning we start our day with yoga and in the evening with meditation. Thank you for the sound healing. It really helped us feel so much lighter and release all the heaviness of life’s challenges and stress. I highly recommend all guests to make the best use by attending all yoga and meditation sessions. And please go for the sound healing. It’s so so pure. 5. Shoutout to Akash, Kavishka, Dhanushka, , Shihab, Shohag. Thank you to the housekeeping family and the lovely gentlemen who work so hard , tirelessly and catered promptly to all our needs, to perfection. All our requests were met. The rooms were spick and span, cleaned as white as snow. Our linens, sheets, towers, floors were cleaned so well. Our toiletry and pantry supplies like tea and water were replaced efficiently. The rooms are clean and comfortable and ours has a lovely view of the golf course and the lake. 6. Gym!! Thank you to the best gym coach and fitness trainer ever - M

Where to start? Room wasn’t activated, had to walk back Dirty bedding Room was incredibly tired considering it’s 2 years old Turkish Hammam out of service Worst of all was the food - felt like I was eating in a hospital with no music, no soul, drink took 20 minutes to come and food was very poor.