Usuario invitado
24 de julio de 2024
amazing hotel. The entire staff is beyond freiendly and very accommodating. There was a rowdy group (having fun) late at night for a sporting event. My hubby witnessed the young man enter the lobby to ask them to lower their voices, as I am sure there were complaints to the desk. He was polite but the group was vey rude to him. The next morning, I heard from the breakfast area a dispute between some guests and the front desk regarding the guest dryer. The front desk was going to allow someone to use the buildings dryers for their clohes, but was asking if it would be okay to do later in the day. im not sure what happened with that, but I wanted to speak up because I do not think it fair to call the staff rude or mean when they are trying to do their best to help. I did reach out to the manager and let her know, that her staff was not at fault for anything. She was very nice as well and was happy to get my phone call regarding this. Samm, Aaron, Deena (im so sorry, i didn't get the spelling of her name) Ben and Autumn are all fantastic! I also had a great experience with their housekeepers. We will be back!
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