The Hotel

My stay at this hotel was incredibly disappointing from start to finish. Upon arrival, one of the staff members who accompanied us to our room appeared intoxicated, with red eyes and a foul smell. Despite the high expectations set by Instagram and the hotel's reputation, the reality fell far short. The room, while aesthetically pleasing, lacked essential amenities one would expect from a 5-star hotel. There were no toothbrushes, hairdryers, or even basic kitchen appliances like a coffee machine or water heater. The air conditioning was inadequate, the TV was tiny, and there was a noticeable lack of room service or dining options. The staff's behavior was unprofessional and concerning. They lacked manners, dressed inappropriately, and displayed poor hygiene practices, including serving food with unclean hands nails are long and disgusting...the quality & dishes tasting terrible and often being served at the wrong temperature. The most alarming incident occurred when we returned to our room after being out for just an hour. We were surprised to find two staff members inside, one with cleaning equipment. To our shock, one of them was the same staff member who had appeared intoxicated on the first day of our arrival. His demeanor was visibly panicked and uneasy when we knocked on the door, insisting that we wait outside while they cleaned the room. I refused to comply and entered the room to check, prompting the staff member to hastily leave as if he was caught doing something wrong. It's important to note that my sisters and I had separate rooms, and mine was exceptionally small, easily cleanable within five minutes by one person. This situation raised serious concerns as it appeared there was something suspicious happening inside. Thankfully, my intuition about the place and the odd behavior of the staff compelled me to always carry my valuables with me whenever leaving the room. To add to the frustration, power cuts occurred frequently without any acknowledgment or apology from the hotel management. Additionally, encountering staff members unexpectedly entering our room raised serious safety concerns, especially given their suspicious behavior.