Hôtel Cap Pirate

La atención al detalle en este hotel es simplemente increíble, realmente nos dejó atónitos. ¡Hay esqueletos y piratas a raudales! Estaba lloviendo cuando llegamos y el personal del hotel salió a recibirnos con paraguas; fueron extremadamente amables y serviciales. Nos encantó el parque acuático y terminamos pasando la mayor parte del tiempo allí.

Tuvimos una estadía muy agradable gracias a Samantha, la fantástica conserje. Nos sugirió los lugares más maravillosos, desde restaurantes hasta catas de vino. Hizo que nuestro viaje fuera inolvidable. Siempre es agradable, servicial, trabajadora y proactiva. No podemos decir lo suficiente sobre Samantha. ¡¡¡Es increíble!!! ¡¡¡La amamos!!!

Hotel pirata muy divertido con un bonito parque acuático. El personal fue muy amable y servicial. Nos alojamos en la suite 19, que tenía vistas al parque acuático y una terraza muy bonita. No probamos el desayuno. Nos pareció demasiado caro: 19 euros por persona. La suite era muy bonita y las camas también. La suite tenía una cocina totalmente equipada y había supermercados cerca. El parque acuático está abierto al público y eso hacía que pareciera que estaba abarrotado.

They really try but fall sort on managing their star rating. We are a family of 6 and got a suite with a yard. There were only 4 chairs inside but 6 on the patio. So we tried to use the patio but the mosquitoes were so bad that my children look like they have the chicken pox everywhere they showed any skin and so do I. The mildew in the air-conditioning and the toilet room was so strong. We all ended up with sinus issues after the stay. I didn't even bother to complain because of other complaints in here that they just covered up with fragrance, which my oldest is allergic to. There was a spiders nest that hatched in the kids room one night and they ended up all over the room. I did complain about that and they did send someone that sprayed the children's room with chemicals after they cleaned the room. The bed was so hard in the master room that both my husband and I ended up living on ibuprofen while staying there. The concept is great and I'm sure when they opened this was an amazing place because they really put effort into details but the statues are not being kept up with and the colors are bleaching in the sun. And lights sometimes take a while to turn on at night and it makes for a creepy walk with all the life size statues that have white eyes. This is all stuff that should be touched up on every winter to keep up color and quality. In the VIP+ area of the pool they say when you lay down that they can get whatever we want but had I wanted anything then I would have had to go looking for the person instead of the person walking by and asking on a regular basis (like every 45 min) if everything was needed. Since I had to stand up anyway to find the person I went and got stuff myself. What I did like: housekeeping was great (except the mildew smell never went away because it is in the AC units and the toilet room), the shuttle to the beach was great, having a little bodega right outside the park within walking distance was nice and the owner super nice and gave the kids candy when I purchased a lot there. They were nice about bringing the bags to the room and parking the car. The Nespresso machine in the room was nice even though they didn't refill the coffee every day. The kids did enjoy the water park. There was a restaurant next to the place that made pizza, chicken nuggets and burgers that they kids did enjoy, in the morning you can buy baguettes there too. The all inclusive is not worth it. Don't waste your money on it. The restaurant on location is not good. Save that money. But major downers is hard mattress, bugs and mildew.

Nous avons passé un excellent séjour de 3 jours. Très bel hôtel avec personnel très attentionné. Une mention spéciale pour le majordome qui est au top. Toute la famille a apprécié la riviere et le carre vip pour se relaxer entre 2 baignades. Nous avions pris la formule demi pension qui incluait le repas spectacle et la soirée brasero. C est notre 2e séjour. Restauration meilleure qu en 2024. Navette gratuite pour aller à la plage. La paillote sur la plage sert de très bons repas dans un cadre agréable. Les enfants et les adultes ont adoré la chasse au trésor et l escape game. En résumé , de tres belles vacances !

Excellent le service était au dessus de nos espérances, les chambres sont magnifique, le restaurant également nous avons bien mangé et l’accueil était excellent aussi, nous reviendrons avec un grand plaisir merci pour tout.merci merci