The Syntopia Hotel - Adults Only

We are just home after the most incredible 2 weeks spent here. I don’t know where to begin with this place - the hotel complex itself is absolutely stunning, we loved the boho aesthetic, everything looked beautiful no matter where you looked / or what you took photos of. We particularly enjoyed watching the sunset at the Ano Rooftop bar alongside a cocktail. I will never get over that view and I’m so grateful that I got to experience it. We are a little confused at the poor reviews about the hotel entertainment we absolutely loved it. We thought it was classy, and elegant particularly listening to the piano and violins - these acts have such talent and were beautiful. The staff are ALL amazing. Always greeted with a friendly approach and couldn’t do more for you. They are all a credit to you and your hotel. I would like to give an extra special and warm thank you to the two girls working most evenings at the Ano Rooftop bar, they were so kind to us and made our experience really pleasant when they were serving us. We will really miss them. Please give them the recognition and credit that they deserve! As for the food, we both agreed that it was the best all inclusive food we have ever tasted. The food was fresh, very tasty and loved that there were options for everyone to enjoy. Kudos to all the catering staff for cooking such delicious food & for the waiting staff for their attentiveness and taking away plates promptly. Alongside this, we didn’t arrive till late evening and in our fridge was cold meats and cheeses. We thought this was such a lovely touch after travelling as we hadn’t eaten much that day so thank you for thinking of us. As for the location, it wasn’t ideal. Our room backed onto a really busy main road which made sleeping very difficult as a light sleeper - lots of traffic no matter what time of day it was, however we both agreed that the hotel facilities and complex overrides this. As for the sun beds, i would agree that it was a little challenging to get the ‘nicer’ beds, with people reserving beds and not coming back for hours. This was a little frustrating for us being guests for 2 weeks and only having the opportunity to use these twice during our day. The hotel states that they will remove towels that are not in use, however we never saw this enforced during our day. Additionally, people smoking around the pool as a non-smoker was not pleasant and ruined how we were able to enjoy the facilities with second-hand smoke being blown in our faces most days. Perhaps I would recommend having a designated smoke area for smokers or just removing smoking around the pool altogether. Lastly, we would like to say a massive thank you to everyone who made our stay at the Syntopia to be such a memorable one. 14 days worth of beautiful memories of Crete that we will carry with us forever.

We’ve just come back from our honeymoon at the Syntopia hotel and wow. Everything was perfect, amazing food, amazing atmosphere, friendly staff and drinks all day long! Lovely room with views of the main pool & great music! Couldn’t be happier here it was truly beautiful!

We have stayed in a few all inclusive resorts, the last one being the Excellence Resort in Punta Cana - which has now set the bar for an inclusive. So the Syntopia had a lot to live up to. Check in - We arrived at about 11pm at night and check in was quick and easy. We were given cute wristbands which make a nice keepsake, the WiFi code and a QR code which takes you to the app. When we went to the room we had some snacks waiting as we arrived so late. This was cheese, hams, breadsticks, olives etc - which was a nice touch. App - The app is easy to use and all information is on there. You use this to book your time slot for the evening meals. Room - We paid a little extra for a pool view room. I think we got the short straw with this as it was above the bar, so the view was 25% pool view, 75% view of a roof. The room is the smallest we have ever stayed in when on holiday. In fact it is smaller than our bedroom at home. We arrived with one suitcase between us and had to move things around to fit it on the floor, so I am not sure how you would manage with two suitcases. Bedroom was comfy and the decor was nice. However everything is very dark. Toilet was really dark, where you do your makeup was also dark so hard to see what you are doing. The room looks nice with the mood lighting, but it is not really functional. I saw a few reviews on here complaining about the noise from the road, but we did not find this to be an issue. There was noise from the bar below until about 1am but I didn’t have an issue getting to sleep. There is a mini bar in the fridge which had a bottle of water daily. Everywhere else we have stayed usually includes soft drinks, crisps, snacks, nuts and sometimes spirits. We also had to pay to use the safe here, which we have never had to do on holiday. These two points is the reason I have given my review a 4 instead of a 5. Food - As mentioned earlier, we stayed at the Excellence so evening meals was a choice of A La Carte restaurants, in which we had a different restaurant every night. When I booked this hotel, I felt like having the same buffet restaurant for breakfast, lunch and dinner was a bit of a downgrade to what we were used to - how wrong I was. The food here is so good. Every single meal has been really fresh and tasty. Evening meals have a different theme each night. The food for me was one of the highlights of this holiday. Drinks - During the day you have a choice of 4 slushy style cocktails from 10:30 a 17:30, then after 17:30 a wider cocktail menu is available. All drinks were tasty and not watered down. There is waiter/waitress service around the pool for drinks which I could not fault. Service at mealtimes and the evening I also could not fault. Sunbed’s - This is the first holiday we have ever been on where we had to be up at 6:30 in the morning to get one of the day beds in the sun. We were down there before sunrise and quite a few of the day beds were taken - but we always managed to get a day bed

My partner and I stayed at the Syntopia hotel for a week and really enjoyed our stay! The staff are super accommodating and friendly, the room was clean and had all the amenities needed. We really enjoyed the food at the restaurant- both of us are pescatarian and we found there to be a lot of choice, and the food was of great quality. The hotel has three pools so we never struggled to find a nice sunbed, and enjoyed the frozen cocktails being served during the day. We booked massages at the spa which were a lovely way to end a relaxing week- special thanks to all the staff in the spa who looked after us. We would definitely recommend the hotel to others looking for a relaxing holiday!

We stayed at the Syntopia for a week and what a great experience it was! Very relaxed atmosphere, staff, especially the roof top bar staff were very friendly and approachable. The food was amazing as were the staff and chefs in the restaurant area. No hassle, just a really chilled out vibe. Most of the beds on podiums over the pool were taken pretty early, but that didn't bother us as there was always plenty of beds left to use. The room we had which had an inland view was comfortable and spacious, although the shower did not have a fixture for the shower head so we needed to hold it every time we had a shower. Not a biggie but something worth mentioning. Shout out to Katarina at the Spa also for organising our treatments and being very accommodating. All in all a great stay and this hotel will always be special to us as it's where my partner and I got engaged.

From the moment you walk in the door, this hotel has a calm and relaxing welcome to offer. We usually arrive very late in the evening due to flight times, check in is simple and easy, we have only stayed in a superior room so once upstairs there is a fridge with an array of drinks for you to choose from, along with a simple charcuterie if you are hungry. This was our 3rd visit to this hotel, 3 years in a row, so it’s like coming home now. The staff are friendly and look after us very well. We go on an all inclusive basis, and the variety of dishes to choose from is superb in the dining room. They give a lot of attention to their diners in a non-intrusive way, it is highly commendable. Throughout the day there is a food bar for snacks, which again has a good menu. From 10.30am in the main pool area, the bar opens and stays open till late, with servers constantly back and forth all day. There are another 2 bars on site but this is the one we prefer to be around, where we do the majority of our sunbathing (there are another 2 pools on site). They have an eclectic mix of entertainment, which reflects the feel of the hotel itself and you can really find yourself sometimes, depending on you of course, but for all these reasons we will keep coming back to this fabulous hotel.

Great food, 3 amazing pools and spa. Outdoor cinema night was also really nice touch. Live band and jazz player was lovely. Sunbeds do get taken quick but we normally found a spot at the jungle pool. Good selection of drinks. Room was modern and clean.

The spa here in the syntopia hotel is definitely worth a visit. We have had the most relaxing experience ever and the best massages by Giannis and Dora. The spa manager Katerina was so understanding and helpful to us. She is very kind and we are forever grateful for the friendliness we have received. We can recommend trying the spa treatments.

hat can I say, from start to finish The Syntopia hotel met and exceeded expectations. We arrived around 4am after a long day travelling to be greeted by a wonderfully helpful guy who showed us to our room gave us a quick rundown of what we needed before we went to bed. We were advised to download an app so when we woke we could fill in other details and get to know the hotel at our pace. It had really useful features and was a great idea! As the hotel were aware of our late arrival we had cold meats and cheese selections plated up in the fridge on our room. We upgraded to a suite which was amazing. Looking out on the pool we had a huge room with a well thought out layout. It felt like a studio apartment rather than a hotel room. This was cleaned each day if needed/wanted. We had a mini bar included in our suite which was also stocked each day, with a kettle and coffee machine available too. As far as I am aware each room was replenished with a large bottle of water each day too. After this great start the week kept getting better. Every staff member, no matter their role, was kind, friendly and courteous. Nothing was too much trouble and we felt cared for and respected the whole time. They really are a credit and one of the best hotel teams we have come across. We’ve stayed in all inclusive hotels before and found with such a huge variety of food it can become bland and “samey”. Not here. The meat and fish were cooked fresh on the grill and the flavours were restaurant quality. Always a selection of fresh vegetables and potatoes, rice, pasta or salad to accompany it. Breakfasts would cater to all with fresh fruits, cereals, yoghurts and cooked breakfasts. Again, all delicious. As mentioned in another review, certain cocktails weren’t available until 5:30pm, which although it is stated on the menus, it could be clearer on the App. This never bothered us as almost all other drinks were available and certain frozen cocktails were included during the day. You won’t struggle to find something you enjoy. Plastic cups mean drinks can be had at the pool side. These are sturdy plastic cups like those used in beach clubs, so substantial and safe. Glassware is used inside the restaurant but outside is all plastic. The building is kept immaculate, with staff working throughout the day to keep all the areas clean and tidy and repairs monitored and fixed. There are three pools, we chose only to use the main pool as we loved the atmosphere. The pool was warm, never felt crowded and the other guests were all respectful. There is drinks service around the pool too which wasn’t expected but very much appreciated! Each pool, however looked inviting and all were clean and tidy. There was a variety of beds and cabanas all which look in great condition and were comfortable. To get a cabana on the water I was up before 8, but there are plenty of beds so you wouldn’t have to rush. We just like sitting on the edge dipping our toes in the water.