Usuario invitado
18 de agosto de 2024
Typically I don’t write reviews, but this time I will…. All bed sheets AND towels were dirty (they are white and you can see black spots everywhere). At cafeteria all furniture were very dirty. The hotel given water tasted very bad, so we had to buy it from supermarkets. The staff at the cafeteria was terrible (mostly). They are probably trying to econom on the air conditioner, so at the reception and at the cafeteria it’s not even turned on. So have in mind that when you will check out at 11;00 AM, if you will have to wait for a few hours it will be terrible experience, because it’s very hot there. Rethymno Residence hotel deserves maximum 2 stars - everything needs to be renovated - even air conditioners are working poorly. Plates and cutlery mostly were dirty - you have to SEARCH for clean ones - can you believe that - 4 star hotel??? Waiters are grabing the plates and barely asking if the meal is finished, so you always feel the pressure that your plate could get taken. It’s very annoying.
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