Apart Hotel Adelboden am Dorfplatz

Pros -good location; beautiful village - local restaurants close - nice kitchen - clean apartment Cons - all digital ( keys, etc). No internet =no way to get in - poor instructions - nobody on-site to handle issues. AirBnB usually has much better communication/instructions/prices. - lots of paperwork just a few days prior to check in (not fun trying to complete this while on vacation) - excuses from staff when approached with problems - LOUD neighbors (again no ownership from staff)

Use Air B&B or a Real Hotel with a Receptionist Review of Apart Hotel Adelboden am Dorfplatz Our stay at the Apart Hotel Adelboden am Dorfplatz was marred by several issues. Firstly, the **parking guidance** was inadequate, leading to confusion and a significant delay in finding the parking garage. The hotel should consider providing a detailed map or clearer instructions prior to guests' arrival. The lack of **quiet hours** resulted in disturbances from a noisy group nearby, which particularly affected our family's rest. Despite raising this issue, the **hotel management did not address** our concerns, which was disappointing. We also faced a problem with our **assigned parking spot** being occupied. With no nearby alternatives, we struggled until we located a phone to seek help. This added unnecessary stress to our experience. The hotel's **digital access system** for rooms, while innovative, poses a risk if your phone battery dies. We recommend having a backup plan for such instances. Although the accommodations were **well-equipped**, the location's suitability for families is questionable due to these challenges. A more proactive approach from the hotel management in resolving guest issues could improve the overall experience. In conclusion, while the hotel offers modern amenities, attention to guest concerns and clearer communication are areas needing improvement.

We booked here as it was one of the more affordable options for Adelboden. Was a central location with a good kitchen. As just two people travelling, many of the chalets to rent were too big for us, and we wanted more meal flexibility than a hotel, and this seemed to fit these requirements. Positives - central location. Very easy to access bus stop (5 mins walk). Coop also very close, as well as several bakeries, restaurants etc. - kitchen very well equipped. Including coffee machine, fondue, raclette, and many more. - very clean - bathroom good, functional and nice powerful shower - digital key worked well for check in and during most of our stay - nice welcome box of oil, tea bags, dishwasher Tablets etc…all the basic. More can be ordered very quickly (and for many things for free). I requested more dischwasher tablets on the app and there were outside our door within the hour. Negatives - location. Whilst I expected town noise given the location, I didn’t expect it to be as noisy as it was. The bar next door is open til 1.30am and 2.30am Fri and Sat, meaning it was very loud. Music and increasingly loud people sat outside. We had to close the windows to be able to hear ourselves talk at one point. But with no air con and summer heat had to open them again quickly after. - lack of privacy. First floor apartment meant when you were in the bedroom area you were almost on eye level for people walking down the path next to the apartment. Either had to keep the shutters down all the time, or felt very overlooked. Had to either get dressed in the bathroom or keep the shutters closed. - Balcony looked nice on the photo, but given the amount of noise from the bar next door and Mister Cordons, as well as cigarette smoke, it wasn’t used. - obstacle course to access the front door of the apartment block. You have to walk between tables and signage boards, and banners to access the front door. Even at night, this is all left out, including the metal stake for the banners. This feels awkward when people are eating, and it also frustrating with lots of bags. The side door used to access the bins would be more sensible as an access door. - late check out. I had pre arranged and paid for late check out (3pm), but when we got back to our room at midday found we were locked out. We did get let back out reasonably quickly (about 10mins) after having to ring someone, but this left us running for the bus. We were told you get checked out at 11am automatically, when I said I had paid for late check out I was told there must be a glitch. We also had the cleaner walk into the apartment as we were finishing getting out things together to leave, again saying we should have checked out. This was a rather frustrating end to the holiday. Having paid an extra 50CHF I don’t expect to get locked out, and have people walking in on me. In all, I have mixed feelings. The well equipped kitchen and central location are great, but the noise was a big downside for us

Die Apartments sind klein, aber super ausgestattet. Man hat alles, was man in einem Apartment braucht. Der Korb, der bei Anreise bereitgestellt wird ist top! Die Betten sind ok. Es hat keinen Lattenrost, aber es ist trotzdem ok. Auch ist es sehr sauber. Leider ist es am Abend extrem laut! Die ganze Familie hat die erste Nacht nichts geschlafen, da wir ein Zimmer gegen die Bar erhalten haben, obwohl ich bei der Reservierung ein Zimmer auf die andere Seite bestellt habe. Ich habe sogar extra ein grösseres Zimmer gebucht, damit wir ein Zimmer nach hinten erhalten. Leider hat dies beim Check-In nicht geklappt und wir haben das lauteste Zimmer bekommen. Ich habe dann beim Einchecken sofort reagiert, aber man konnte mir nicht helfen. Am zweiten Tag war dann die Chefin da, die uns dann sofort ein neues Zimmer gegebn hat und ein Teil des Geldes zurückerstattet hat. Das war ein super Service. Man hätte dies vermeiden können, wenn man uns von anfang an ein Zimmer nach hinten gegeben hätte wie schriftlich bestätigt. Schade finde ich auch, dass es durch den elektronischen Zugang nicht möglich ist, ein individueller Check-Inn zu machen wenn ein Zimmer früher bezugsbereit ist.

Ich war im März 2023 mit 4 Freunden im Apart Hotel Adelboden. Der Service am Check-In war sehr freundlich und hilfsbereit. Die Keycards sind elektronisch, somit konnten alle einen Schlüssel haben auf seinem Handy. zu 5 war es etwas eng, aber wir haben uns ja gerne ;) Es hat nur eine Dusche was zu 6 über längere Zeit etwas eng gewesen wäre. Gehe gerne wieder.

Tolle Zimmer mit top ausgestatteter Küche, sehr bequeme Betten und angenehme Duvets. Und mit der Lage mitten im Dorf einfach perfekt. Ein paar gingen Skifahren, andere Laufen, für alle gibt es in der Nähe tolle Möglichkeiten. Wir kommen wieder.