Usuario invitado
31 de enero de 2023
We spent 4 nights in this hotel located near the center of Abano terme. Although the hotel in itself looks good and the suite that we had was spacious and offered most expected amenities for a 5-star hotel, the service was, in our opinion, not as expected. We tried the restaurant one evening but the food was not that great and service was quite lousy ( they forgot the dishes, did not bring us knives to eat cheese…). Same with the breakfast which did not offer a full buffet (as expected in such a hotel). In short, we fell short on our expectations in this hotel. Concerning the massages that we had, they were OK ( not the best that we had) but there was a lack of personnel at the SPA reception ( very often, nobody was there to cater to the guests…). Also, there was not enough seats around the outside pool and we had to carry our own from inside …
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