Usuario invitado
12 de julio de 2025
標題:災難般的入住經歷:床單潮濕、淋浴噴頭壞掉、外加當眾被誣陷盜竊!
評分:★☆☆☆☆ (1星)
入住日期:7月9日 - 12日
評價:
不惜一切代價避免這家酒店! 我在凱悦尚萃西開羅酒店(Hyatt Centric Cairo West)三晚的入住是我一生中最糟糕的酒店體驗,最終以一場公開羞辱收場,徹底摧毀了我對這個品牌的任何信任。
❌ 抵達時難以接受的狀況:
• 走進我(付款了3125元人民幣)的房間,發現床單潮濕發黴。
• 發現淋浴噴頭壞掉,並且洗髮水瓶上粘着一根頭髮——噁心至極!
❌ 員工無能且態度粗魯的處理:
• 我兩次致電前台求助;技師來了,卻默默沖洗掉了那個臟洗髮水瓶,銷燬了證據,全程一言不發。
• 當我要求他解釋時,他竟然沉默地走了出去。極不專業!
☑️ 唯一得體的員工: 夜班經理(在處理房間升級時)是專業的——這是唯一的例外。
💥 最後的侮辱(7月12日):
在我乘出租車離開時,一名女性員工(名字以“M”開頭,可能是瑪麗安/瑪麗亞姆等)竟然在員工和客人面前窮追我的車,並當眾指控我偷走了吹風機!
我證明了自己的清白——向她展示了我自己帶來的戴森吹風機+風量造型器(從中國帶來的)! 但她仍然不依不饒。這分明是在我乘機前故意騷擾!
永不再來! 凱悦尚萃西開羅酒店:
• 連最基本的衞生都做不到
• 聘請不合格的技師
• 縱容員工誹謗客人
如果你享受被當罪犯對待的滋味,那就預訂這裏吧。
攜程和各位客人,務必警惕!
Disastrous Stay: Damp Sheets, Broken Shower, & PUBLIC THEFT ACCUSATION!
Rating: ★☆☆☆☆ (1 Star)
Stay Date: July 9 - 12
Review:
AVOID THIS HOTEL AT ALL COSTS. My 3-night stay at Hyatt Centric Cairo West was the worst hotel experience of my life, ending with a PUBLIC HUMILIATION that destroyed any trust in this brand.
❌ Unacceptable Conditions Upon Arrival:
• Entered my room (paid ¥3125 RMB) to find damp, musty bed sheets.
• Discovered a broken showerhead and a strand of hair STUCK to the shampoo bottle – revolting!
❌ Incompetent & Rude Staff Response:
• Called front desk TWICE for help; technician arrived and DESTROYED EVIDENCE by rinsing the dirty shampoo bottle without speaking.
• When I demanded an explanation, he walked out silently. Unprofessional!
☑️ Only Decent Staff: The Night Manager (during room upgrade) was professional – the sole exception.
💥 THE FINAL INSULT (July 12):
While LEAVING IN A TAXI, a female employee ("M" name – Meriam/Mariam/etc.) CHASED OUR CAR and ACCUSED ME OF STEALING THE HAIRDRYER in front of staff/guests.
I PROVED MY INNOCENCE by showing my PERSONAL DYSON HAIRDRYER + VOLUME STYLER (brought from China!), yet she persisted. This was deliberate harassment before my flight.
NEVER AGAIN. Hyatt Centric Cairo West:
• Fails in basic hygiene
• Hires unqualified technicians
• Allows STAFF TO SLANDER GUESTS
If you enjoy being treated like a criminal, book here.
Ctrip & Guests BEWARE.
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