Hoteles de balneario en Prefectura de Nagasaki, Japón

«I rarely leave negative reviews, but this was one of the most disappointing hotel experiences I have had in Japan. I booked a Run of House (ROH) room for my family. The booking description stated that room sizes range from 28 to 38 square meters. Based on that description, I reasonably expected that room assignments would be allocated fairly within that range. Upon check-in, I initially asked whether it would be possible to have a room facing Huis Ten Bosch. I fully understood when I was told that a park-facing room would require an additional charge, as such rooms are often sold at a premium. However, after entering the room, I realized that I had been assigned what appeared to be the smallest and least desirable room available. At that point, I was no longer asking for a park view. I simply asked whether it would be possible to have a slightly larger room, especially since the ROH description clearly stated that room sizes range from 28 to 38 square meters. What made the experience particularly frustrating was that I had already read reviews from other guests who booked the same ROH category and received significantly better rooms. One guest mentioned being assigned a park-view room after making a request, while another guest appeared to have received one of the hotel’s best room categories despite booking ROH. When I politely asked why other guests with the same booking category seemed to receive much better room assignments while I was given the smallest room available, the front desk was unable to provide a clear explanation. Instead, I was repeatedly told that any room change would require an upgrade fee. At one point, I was even told to contact the booking platform and ask the platform to pay for the room change. This response made very little sense. I was not asking for a free upgrade. I was simply asking for transparency and consistency regarding how ROH rooms are allocated. After a lengthy discussion, the hotel eventually moved us to a slightly larger room. However, the replacement room was located on the lowest floor, at the far end of the corridor, with a partially obstructed theme park view. While I appreciated the effort, it reinforced the impression that alternative rooms were available, yet no clear explanation was ever provided regarding the original room assignment. My disappointment is not that I did not receive the best room. I fully understand that ROH bookings do not guarantee upgrades. My concern is that the hotel advertises a room size range of 28–38 square meters, creating the expectation that room assignments may reasonably vary within that range. If ROH guests are always assigned the smallest and least desirable room available, even when larger rooms remain vacant, then the hotel should simply advertise the room as 28 square meters. That would allow guests to make an informed decision before booking. For families travelling with children, room size matters. Had the listing clearly indicated that ROH guests would receive a 28-square-meter room, I would likely have selected a different room category from the beginning. The hotel itself is in a convenient location and the facilities are generally good. However, the handling of this situation left a very negative impression. Based on this experience, I would strongly recommend booking a specific room category rather than ROH, so that expectations are clear from the outset.»

«Cuando estaba en el armario, mi habitación estaba preparada por adelantado muy lejos del ascensor, así que cuando le dije que tenía una madre mayor, me convertí en una habitación cercana al ascensor. Durante mi estancia, alquilé una rueda y me movía fácilmente en el salón. Lo más importante es que la comida es buena. Cospa es la mejor. Desafortunadamente, espero que haya agua de café en la habitación. Me desconforta levantarme por la mañana, primero tengo hábitos de café. La entrada del hotel y el hall tienen un antiguo empleado que parece un poco bueno, pero no ayuda a ensamblar el equipaje cuando se encarga de las formalidades de estancia y salida. ¿Qué es lo que se levantó? Creo que es natural ayudar a ensamblar el equipaje. Después de eso, no hay problema con lavabos, limpieza, etc., así que quiero recomendarlo a otros. Por favor, mejore el servicio de cafeterías y equipaje en la habitación.»

«El hotel está situado en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el centro de la ciudad, en el»

«Amazing Views from the room and balcony area of the hotel and in the top of the mountain..what an experienced, The staff is very kind and polite even though we’re a foreigners 🤗 We stayed at the mini bar with an amazing view.. During dinner the food taste so good , and the morning breakfast coz we checked out early that’s why we choose to bring our breakfast..we can’t believed it, it’s plenty and taste so good also. If we traveled again In SASEBO I will stay again in YUMIHARI-NO-OKA HOTEL 🏨🤗»

«I was quite disappointed with this booking made via Trip.com. I specifically booked a Deluxe Japanese Western style room with an outdoor hot bath, as the outdoor hot bath was a key reason for choosing this room. Upon check-in, I discovered that there was no outdoor hot bath, and I was informed that the room I had booked was not available. Initially, I was told that I had booked a room that did not include a hot tub. However, after checking my booking details, it was clear that the room I reserved was indeed supposed to come with an outdoor hot bath. To their credit, the hotel staff did try to assist by finding a last-minute alternative room that still had a bathtub that comes with a view. However, this replacement room had a much more limited view compared to the original room we had chosen, and it was not equivalent to what was advertised and booked. Additionally, the window in the room was quite flimsy and dirty, and with the temperature being rather cold, this further affected the comfort of the stay. Because we had a very limited itinerary, a significant amount of time was spent resolving this issue and arranging a replacement room. As a result, some of our planned activities had to be cancelled, which further impacted the overall experience. Overall, this was a rather disappointing experienc eespecially because this was the first time I had booked this type of room as a surprise for my girlfriend, who was really looking forward to the outdoor hot bath. Unfortunately, the key feature that made this booking special was missing, which significantly affected the stay. I hope that Trip.com can take note of this issue and ensure that rooms are marked as unavailable once fully booked, to prevent similar situations from happening to other guests.»

«Very good service, lovely location and environment. Very nice onsens, and the restaurants were all very nice.»

«Good value I’m sure but quite an old building in an old on onsen town .a little bit dilapidated, echoey corridors, dark corridors, and though the room was clean, I felt I was rattling in it. It was so big for a single person a little bit scary, dark down the end of a corridor. Wouldn’t recommend it for a solo female in particular. The lavatory was old but had an Ashley set on it. Food in the buffet was decent but they couldn’t provide any salt or pepper. Nice bath in the basement and good open air ones on the rooftop.»

«The hotel is very near to the train station. Opposite side is the Huis Ten Bosch. If you don’t want to drag your luggages along the long bridge to reach the park, this is a good place. Don’t like a step up to their hotel as it is dangerous to my hubby to handle alone. Their tap is a bit old type to on and adjust for both hot and cold water. Serve good breakfast. Oh outside the hotel for the goat and ducks. Refer to photo»