Fecha de publicación: 7 jun 2026
Usuario anónimoI rarely leave negative reviews, but this was one of the most disappointing hotel experiences I have had in Japan.
I booked a Run of House (ROH) room for my family. The booking description stated that room sizes range from 28 to 38 square meters. Based on that description, I reasonably expected that room assignments would be allocated fairly within that range.
Upon check-in, I initially asked whether it would be possible to have a room facing Huis Ten Bosch. I fully understood when I was told that a park-facing room would require an additional charge, as such rooms are often sold at a premium.
However, after entering the room, I realized that I had been assigned what appeared to be the smallest and least desirable room available.
At that point, I was no longer asking for a park view. I simply asked whether it would be possible to have a slightly larger room, especially since the ROH description clearly stated that room sizes range from 28 to 38 square meters.
What made the experience particularly frustrating was that I had already read reviews from other guests who booked the same ROH category and received significantly better rooms. One guest mentioned being assigned a park-view room after making a request, while another guest appeared to have received one of the hotel’s best room categories despite booking ROH.
When I politely asked why other guests with the same booking category seemed to receive much better room assignments while I was given the smallest room available, the front desk was unable to provide a clear explanation.
Instead, I was repeatedly told that any room change would require an upgrade fee. At one point, I was even told to contact the booking platform and ask the platform to pay for the room change.
This response made very little sense. I was not asking for a free upgrade. I was simply asking for transparency and consistency regarding how ROH rooms are allocated.
After a lengthy discussion, the hotel eventually moved us to a slightly larger room. However, the replacement room was located on the lowest floor, at the far end of the corridor, with a partially obstructed theme park view. While I appreciated the effort, it reinforced the impression that alternative rooms were available, yet no clear explanation was ever provided regarding the original room assignment.
My disappointment is not that I did not receive the best room. I fully understand that ROH bookings do not guarantee upgrades. My concern is that the hotel advertises a room size range of 28–38 square meters, creating the expectation that room assignments may reasonably vary within that range.
If ROH guests are always assigned the smallest and least desirable room available, even when larger rooms remain vacant, then the hotel should simply advertise the room as 28 square meters. That would allow guests to make an informed decision before booking.
For families travelling with children, room size matters. Had the listing clearly indicated that ROH guests would receive a 28-square-meter room, I would likely have selected a different room category from the beginning.
The hotel itself is in a convenient location and the facilities are generally good. However, the handling of this situation left a very negative impression. Based on this experience, I would strongly recommend booking a specific room category rather than ROH, so that expectations are clear from the outset.
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Precio por noche desde54 €
Fecha de publicación: 3 mar 2024|Habitación Doble - 2 camas(kaze)
Usuario invitadoLike a little club med in Nagasaki. Excellent dinner and breakfast and lots of activities and great onsens. I would recommend for families.
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Precio por noche desde115 €
Fecha de publicación: 26 feb 2025
Taomimama
La ubicación del hotel es buena. El autobús de la isla de Jiangxia se encuentra en la calle, y la vivienda es principalmente el panorama, todos los ojos de la montaña se miran a la vista, la mañana se ve más asombroso, es un panorama raro; la cena del hotel y el desayuno son deliciosos, y el tiempo de la cena es relativamente largo;
El gran casino tiene interiores y exteriores, nos hemos ido a la cama por la mañana, y hay pocos;
Algunos tiendas de aperitivos y restaurantes de comida en torno a ellos, no fueron a comer, compró salchichas en la tienda;
En la montaña, si el autobús está en la montaña, debe tener un buen tiempo para verlo. Puede que sea la primera vez que vaya en autobús en la carretera de montaña 😅
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Precio por noche desde252 €
Fecha de publicación: 27 jul 2025
Tara JoSomos una mamá inglesa, abuela y 6 años de edad. Estamos absolutamente enamorado de nuestra estadía. El hotel está en una gloriosa warp de tiempo. Las vistas son increíbles que miran el océano desde una cara de roca. Puedes subir a las rocas y sentirte como si fueras la única persona de la isla.
¡Tsushima no tiene muchos turistas occidentales, así que nos hizo sentir como celebridades!
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Precio por noche desde84 €
Fecha de publicación: 8 sep 2025|Habitación estándar con cama doble
Usuario invitadoEl hotel es muy bueno. Buena localización y personal muy amable. Después de patear la ciudad se agradece unos baños en el onsen y un ramen por cortesía del hotel. Tiene una librería espectacular también y un 7-eleven al que se accede desde recepción.
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Precio por noche desde53 €
Fecha de publicación: 15 abr 2026
SZ1031
This hotel truly exceeded my expectations. The location is fantastic—convenient for getting around, yet tucked away enough to feel peaceful. The room was impressively spacious and spotlessly clean, which made for a very comfortable stay. What really stood out, though, was the incredible design. Every corner of the hotel has a strong sense of style, with thoughtful details that create a unique atmosphere. And as a special highlight, the view of the pitch was absolutely amazing—it gave the whole experience a thrilling stadium feel. Highly recommended for both design lovers and sports fans
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Precio por noche desde62 €
Fecha de publicación: 14 may 2025
Dominic CL CheungHere's a 5-star review:
## Blissful Retreat at [Jisco Obama Onsen Hotel]
Our stay at your hotel in Unzen, Japan was absolutely wonderful!
- *Cleanliness*: The hotel was immaculately clean, from the rooms to the onsen.
- *Service*: The staff were warm, welcoming, and attentive.
- *Onsen*: The hot springs were divine, with therapeutic waters that melted away stress.
- *Location*: Serene surroundings and stunning views.
- *Price*: Exceptional value for the quality and service.
We highly recommend [Jisco Obama Onsen Hotel] for a relaxing and rejuvenating getaway. Five stars isn't enough – we'd give it more if we could!
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Precio por noche desde34 €
Fecha de publicación: 20 ene 2026
Usuario invitado
Si desea visitar el Huis Ten Bosch y quedarse allí durante la noche, recomendaría muy bien este hotel. Puede llegar a la mañana, almacenar su equipaje, entrar al parque de temas y pasar todo el día allí antes de entrar por la noche.
La habitación es espaciosa y limpia para mí.
Me quedé allí por una noche y por el precio que pague, estoy satisfecho con mi estancia allí.
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Precio por noche desde39 €
Fecha de publicación: 19 mar 2026
Usuario invitado
Good value I’m sure but quite an old building in an old on onsen town .a little bit dilapidated, echoey corridors, dark corridors, and though the room was clean, I felt I was rattling in it. It was so big for a single person a little bit scary, dark down the end of a corridor. Wouldn’t recommend it for a solo female in particular. The lavatory was old but had an Ashley set on it. Food in the buffet was decent but they couldn’t provide any salt or pepper. Nice bath in the basement and good open air ones on the rooftop.
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Precio por noche desde56 €
Fecha de publicación: 21 ago 2024
SANTA12Mejor que Santorini. Puedes olvidar Kujukushima y el Parque Nacional de Saikai. La vista de la piscina es sueñosa. La mejor primavera caliente. Servicio de navegación desde la estación de Sasebo cada hora hasta tarde de la noche. El restaurante también es delicioso. El hotel dispone de una pequeña veranda.
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Precio por noche desde60 €