Hoteles de con aguas termales en Lombardía, Italia

La segunda estancia, el hotel está ubicado en una zona residencial suburbana, muy tranquila, un taxi al centro de la ciudad de unos 15 euros, el precio es muy alto, la salud es buena, el desayuno es muy rico, varios restaurantes chinos cerca, El equipo del AC Milan se quedó en el día, debería haber un partido en San Siro esa noche

Se trata de un hotel de mala relación calidad precio. Lo que ofrece no es comparable a otros cinco estrellas como el hotel excelsior de Venecia por ejemplo. Piscina termal buena pero pequeña y las vistas al lago son bonitas pero no se puede comparar al villa d este en el lago de cómo por ejemplo. Y Sirmione siendo bonito en verano tiene un ambiente poco elegante parece Benidorm con karaokes y turismo de chanclas y botella de agua o de karaoke. No volvería a ese precio. Si destacaría personal muy profesional y atento propio de un cinco estrellas como Bruno que da atención similar al grand hote del mare en bordighera otro cinco estrellas que es muy bueno y tiene también instalaciones mucho mejores a este hotel. Los productos termales son muy buenos y baratos de buena calidad precio pero la habitación es muy cara comparada con lo que ofrecen otros cinco estrellas italianos que he mencionado y dan mucho más por igual o menor precio.

ABBIAMO APPREZZATO: LA GENTILEZZA E PROFESSIONALITA' DI TUTTO LO STAFF, DALLA RECEPTION AL PERSONALE DELLA SPA. LA PULIZIA DEGLI AMBIENTI , DALLA CAMERA ALLA PISCINA LA SCELTA DEI PIATTI PROPOSTI PER IL TRATTAMENTO DI MEZZA PENSIONE E' VARIA. I PIATTI SONO MOLTO BUONI E BEN PRESENTATI . UN RINGRAZIAMENTO E ARRIVEDERCI A PRESTO!

QUESTA STRUTTURA E' OTTIMA ANCHE SE ULTIMAMENTE C' E DA RIVEDERE IL CENTRO BENESSERE DA POCO RISTRUTTURATO IN QUANTO IL SERVIZIO DI BAGNO TURCO NON E' AGIBILE DETTO ANCHE DA ALTRI CLIENTI DA MOLTO TEMPO ... SPECIALMENTE IN QUESTI GG DI FESTA DI PONTI DOVE LA GENTE VIENE PER RILASSARSI ... SPERO CHE QUESTO INCONVENIENTE SI RISOLVA E DIANO A NOI CLIENTI LA POSSIBILITA' DI USUFRUIRNE. ANCHE SE ORMAI PER NOI SE NE PARLA FRA UN PO' DI MESI . IL PUNTO FORTE DI QUESTO HOTEL E' QUALITA'-PREZZO NON FACETI CAMBIARE QUESTO PENSIERO. GRAZIE....

Absolutely THE worst Relais Chateaux I have ever stayed at and we stayed at over 15 of them. The hotel is old, unkempt, stale, and clearly has not been updated in years. The service matches by being rude at worst and dishonest at best. We stayed one night at the hotel. Checked in at 6pm. The room was like a sauna and we were told it should cool down soon as the AC was started only a few hours ago. By 8pm, it was still very hot and we asked the front desk for help. We were first told the hotel if fully booked so they can’t move us and they can’t give us a fan for “security reasons”. We were asked to check again after dinner and they expect the room to cool down by then. We headed to their pizza restaurant and after a disappointing meal came back to the room to find it not cooling at all. Went again to front desk and this time the attendant- Kumar- told us briskly he can’t do anything about it. He claimed he can’t call an AC technician at this late hour and has no other rooms to move us to. He kep cutting us every time we tried to explain how hot the room was and it was unacceptable to expect us to stay in a room with no AC and 80F when we paid $900 for the night, Kumar was rude, extremely disrespectful and belligerent. Only after we threatened to sleep in their lobby and insisted he call the hotel director, did he do so. We asked to speak with the director and were told he cannot speak to us at this last hour!! We were moved to another room which was much cooler but with just as dilapidated bathroom. Amazing how the room suddenly became available after the constant lying that they are fully booked. In the morning, we asked to meet with the director and were told he’s in a meeting offsite for all day. The only person available to speak with was an assistant front desk manager. When we mentioned that we had clearly communicated last night that we need to speak with the director, it’s unacceptable that he’s not available. We were the told he would call us in an hour. Of course, no one called. Making it rather clear why the whole experience was so terrible- it’s come from top down. When the hotel director does not care about the customer experience, of course, no one else will. This hotel needs to be delisted from Relias C and Smiths. They absolutely don’t care about service, quality or standards that a luxury hotel should have.

El hotel es muy bueno, la ubicación es muy buena, el hotel es muy bueno, la ubicación es muy buena, el hotel es muy bueno, la ubicación es muy buena, el hotel es muy bueno, la ubicación es muy buena el hotel es muy buena la ubicacion es muy buena

A very special stay! Me and my partner went for her 30th birthday, we had a bottle of sparkling wine given to us in our hotel room! The breakfast was amazing, spa was lush and location was perfect. The staff were lovely and super helpful, we took an airport taxi with them and he also brought her and I birthday drinks. It was such a special time, we also got engaged whilst there (which we didn't share) as we'd already been spoilt to the max but I would recommend this hotel to everyone and hope to return. Thanks for everything!

El hotel está en la montaña junto al lago de Como. El proceso de conducción es realmente una prueba de tecnología. Las carreteras en Italia son tan estrechas, todas con forma de W y Z. . Dos carros transferidos necesitan que devuelvas mi concesión. Pero la ubicación del hotel es muy buena, la vista es amplia, el paisaje es magnífico, el lago de Como es realmente hermoso, hay una piscina, es bueno vivir con niños. No hay aire acondicionado, hace demasiado calor en verano ...

Se trata de un hotel de mala relación calidad precio. Lo que ofrece no es comparable a otros cinco estrellas como el hotel excelsior de Venecia por ejemplo. Piscina termal buena pero pequeña y las vistas al lago son bonitas pero no se puede comparar al villa d este en el lago de cómo por ejemplo. Y Sirmione siendo bonito en verano tiene un ambiente poco elegante parece Benidorm con karaokes y turismo de chanclas y botella de agua o de karaoke. No volvería a ese precio. Si destacaría personal muy profesional y atento propio de un cinco estrellas como Bruno que da atención similar al grand hote del mare en bordighera otro cinco estrellas que es muy bueno y tiene también instalaciones mucho mejores a este hotel. Los productos termales son muy buenos y baratos de buena calidad precio pero la habitación es muy cara comparada con lo que ofrecen otros cinco estrellas italianos que he mencionado y dan mucho más por igual o menor precio.

ABBIAMO APPREZZATO: LA GENTILEZZA E PROFESSIONALITA' DI TUTTO LO STAFF, DALLA RECEPTION AL PERSONALE DELLA SPA. LA PULIZIA DEGLI AMBIENTI , DALLA CAMERA ALLA PISCINA LA SCELTA DEI PIATTI PROPOSTI PER IL TRATTAMENTO DI MEZZA PENSIONE E' VARIA. I PIATTI SONO MOLTO BUONI E BEN PRESENTATI . UN RINGRAZIAMENTO E ARRIVEDERCI A PRESTO!

QUESTA STRUTTURA E' OTTIMA ANCHE SE ULTIMAMENTE C' E DA RIVEDERE IL CENTRO BENESSERE DA POCO RISTRUTTURATO IN QUANTO IL SERVIZIO DI BAGNO TURCO NON E' AGIBILE DETTO ANCHE DA ALTRI CLIENTI DA MOLTO TEMPO ... SPECIALMENTE IN QUESTI GG DI FESTA DI PONTI DOVE LA GENTE VIENE PER RILASSARSI ... SPERO CHE QUESTO INCONVENIENTE SI RISOLVA E DIANO A NOI CLIENTI LA POSSIBILITA' DI USUFRUIRNE. ANCHE SE ORMAI PER NOI SE NE PARLA FRA UN PO' DI MESI . IL PUNTO FORTE DI QUESTO HOTEL E' QUALITA'-PREZZO NON FACETI CAMBIARE QUESTO PENSIERO. GRAZIE....

Absolutely THE worst Relais Chateaux I have ever stayed at and we stayed at over 15 of them. The hotel is old, unkempt, stale, and clearly has not been updated in years. The service matches by being rude at worst and dishonest at best. We stayed one night at the hotel. Checked in at 6pm. The room was like a sauna and we were told it should cool down soon as the AC was started only a few hours ago. By 8pm, it was still very hot and we asked the front desk for help. We were first told the hotel if fully booked so they can’t move us and they can’t give us a fan for “security reasons”. We were asked to check again after dinner and they expect the room to cool down by then. We headed to their pizza restaurant and after a disappointing meal came back to the room to find it not cooling at all. Went again to front desk and this time the attendant- Kumar- told us briskly he can’t do anything about it. He claimed he can’t call an AC technician at this late hour and has no other rooms to move us to. He kep cutting us every time we tried to explain how hot the room was and it was unacceptable to expect us to stay in a room with no AC and 80F when we paid $900 for the night, Kumar was rude, extremely disrespectful and belligerent. Only after we threatened to sleep in their lobby and insisted he call the hotel director, did he do so. We asked to speak with the director and were told he cannot speak to us at this last hour!! We were moved to another room which was much cooler but with just as dilapidated bathroom. Amazing how the room suddenly became available after the constant lying that they are fully booked. In the morning, we asked to meet with the director and were told he’s in a meeting offsite for all day. The only person available to speak with was an assistant front desk manager. When we mentioned that we had clearly communicated last night that we need to speak with the director, it’s unacceptable that he’s not available. We were the told he would call us in an hour. Of course, no one called. Making it rather clear why the whole experience was so terrible- it’s come from top down. When the hotel director does not care about the customer experience, of course, no one else will. This hotel needs to be delisted from Relias C and Smiths. They absolutely don’t care about service, quality or standards that a luxury hotel should have.

A very special stay! Me and my partner went for her 30th birthday, we had a bottle of sparkling wine given to us in our hotel room! The breakfast was amazing, spa was lush and location was perfect. The staff were lovely and super helpful, we took an airport taxi with them and he also brought her and I birthday drinks. It was such a special time, we also got engaged whilst there (which we didn't share) as we'd already been spoilt to the max but I would recommend this hotel to everyone and hope to return. Thanks for everything!

Se trata de un hotel de mala relación calidad precio. Lo que ofrece no es comparable a otros cinco estrellas como el hotel excelsior de Venecia por ejemplo. Piscina termal buena pero pequeña y las vistas al lago son bonitas pero no se puede comparar al villa d este en el lago de cómo por ejemplo. Y Sirmione siendo bonito en verano tiene un ambiente poco elegante parece Benidorm con karaokes y turismo de chanclas y botella de agua o de karaoke. No volvería a ese precio. Si destacaría personal muy profesional y atento propio de un cinco estrellas como Bruno que da atención similar al grand hote del mare en bordighera otro cinco estrellas que es muy bueno y tiene también instalaciones mucho mejores a este hotel. Los productos termales son muy buenos y baratos de buena calidad precio pero la habitación es muy cara comparada con lo que ofrecen otros cinco estrellas italianos que he mencionado y dan mucho más por igual o menor precio.

ABBIAMO APPREZZATO: LA GENTILEZZA E PROFESSIONALITA' DI TUTTO LO STAFF, DALLA RECEPTION AL PERSONALE DELLA SPA. LA PULIZIA DEGLI AMBIENTI , DALLA CAMERA ALLA PISCINA LA SCELTA DEI PIATTI PROPOSTI PER IL TRATTAMENTO DI MEZZA PENSIONE E' VARIA. I PIATTI SONO MOLTO BUONI E BEN PRESENTATI . UN RINGRAZIAMENTO E ARRIVEDERCI A PRESTO!

QUESTA STRUTTURA E' OTTIMA ANCHE SE ULTIMAMENTE C' E DA RIVEDERE IL CENTRO BENESSERE DA POCO RISTRUTTURATO IN QUANTO IL SERVIZIO DI BAGNO TURCO NON E' AGIBILE DETTO ANCHE DA ALTRI CLIENTI DA MOLTO TEMPO ... SPECIALMENTE IN QUESTI GG DI FESTA DI PONTI DOVE LA GENTE VIENE PER RILASSARSI ... SPERO CHE QUESTO INCONVENIENTE SI RISOLVA E DIANO A NOI CLIENTI LA POSSIBILITA' DI USUFRUIRNE. ANCHE SE ORMAI PER NOI SE NE PARLA FRA UN PO' DI MESI . IL PUNTO FORTE DI QUESTO HOTEL E' QUALITA'-PREZZO NON FACETI CAMBIARE QUESTO PENSIERO. GRAZIE....

A very special stay! Me and my partner went for her 30th birthday, we had a bottle of sparkling wine given to us in our hotel room! The breakfast was amazing, spa was lush and location was perfect. The staff were lovely and super helpful, we took an airport taxi with them and he also brought her and I birthday drinks. It was such a special time, we also got engaged whilst there (which we didn't share) as we'd already been spoilt to the max but I would recommend this hotel to everyone and hope to return. Thanks for everything!

El hotel es muy bueno, la ubicación es muy buena, el hotel es muy bueno, la ubicación es muy buena, el hotel es muy bueno, la ubicación es muy buena, el hotel es muy bueno, la ubicación es muy buena el hotel es muy buena la ubicacion es muy buena