Fecha de publicación: 26 abr 2026
Usuario anónimoOverall, this was a good stay with some truly special aspects, but also a few areas that could be improved.
The hotel is quite remote, which makes it feel very private and peaceful, surrounded by nature such as the lake, forest, and mountains. Even though we visited other viewpoints around Qiandao Lake, this location felt more special because of its quiet and secluded setting. The hotel itself feels like a destination, with scenic viewpoints, a garden with a lake, a cave, and even trekking trails to explore.
The garden area includes a swan lake, which is a nice idea. However, the swans are kept in a very small netted space. It does not look great visually and feels restrictive for the animals, which took away from the experience.
The room was spacious and comfortable, with a very comfortable bed that was not too soft or too hard. Sound insulation was excellent, which made for great sleep. I also requested a firmer pillow, and it was provided quickly. The lake view room upgrade was a highlight. The view was stunning and made it hard to leave the room. If you stay here, I would strongly recommend booking a lake view room. The layout was nice, with both a balcony and a window view. The thick frame dividing the view slightly affected the overall feel, but it was not a major issue. The bathtub was also a nice addition.
Cleaning was good overall. The AC did not work very well during the hot midday hours, although it was fine at other times of the day.
Facilities such as the gym, yoga room, pool, and game room were nice additions. However, they felt quite standard for a five-star hotel, and I have experienced better quality in similar properties. One great feature was the free Tesla charging, but this was not communicated at all. We only discovered it by chance, which is a missed opportunity as it is a strong benefit.
Breakfast was acceptable but not at the expected level. The coffee and bakery were the weakest parts. Ordering is done via QR code instead of in person, which felt a bit impersonal for a luxury hotel atmosphere. Service during breakfast also felt a bit off, as staff seemed focused on their tasks and were not very proactive in guiding or prioritizing guests, which made the experience feel less warm and not the kindest.
Service was generally kind and friendly, but inconsistent at times. Some staff could benefit from additional training, as not everyone followed typical five-star service standards such as greeting guests or offering priority.
Another disappointment was the welcome fruit, which was included in our package but not provided on arrival. After we asked, a staff member came carrying items for multiple rooms in a bag and handed us just one apple and one peach. This felt unprofessional although something very small.
Another point worth noting is that the hotel was originally booked as an InterContinental, but about 1-2 weeks before arrival it was no longer part of the brand (somehow on Trip.com it still says intercontinental). Not sure if this impacted the experience, but overall it did feel slightly below what you might expect from that level, even though the stay itself was still enjoyable.
The hotel also offers free Tesla charging, which is a great feature. However, this was not communicated at all during or before our stay, and we only discovered it by chance. This feels like a missed opportunity, as it is a strong benefit that could add significant value for guests
I did not try lunch or dinner, so I cannot comment on those.
Overall, this is a very peaceful and unique stay with amazing natural surroundings and a beautiful lake view. However, some service and operational details need improvement to truly match a luxury standard.
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Precio por noche desde113 €
Fecha de publicación: 30 oct 2024|Yuesheng - Garden Private Hot Spring Villa
Usuario invitadoTravelers beware! The photos advertising Ke Gamer do not resemble to actual room and the food is horrible. I opted to upgrade to the private hot spring villa for close to 4000rmb a night expecting a high class experience but was instead highly disappointed!
We arrived on a Saturday and reserved a table at the restaurant, famished from traveling and expecting a wonderful meal. They did not mention that this was a set menu (only for the package that was included with the room) so there was no option to select my dishes nor to explain our gluten free diet. First bread came (couldn’t eat it, gluten) then a mushroom chicken soup that was difficult to swallow. Over salted and the chicken was rubbery. Then came there version of a kimchi that was ok. Shrimp next that was battered (gluten) and smothered in mayonnaise, and then an over salted spicy beef dish and inedible veggies dish.At this point we decided to leave and opted instead to pay for food delivery. When we shared this information with the assistant helping us he messaged me saying you are a foreigner would you prefer chicken wings or a steak. I’ve been living in China 10 years and never spoken to so rudely. My gf then wanted to have a soak in the hot spring and have a fire because the rain had stopped but she was told no they could not do this for us that night. That’s when I added the wechat and she deleted him so she would no longer have to talk to someone so rude. We did find it strange that even though I was now in communication with him he still attempted to friend my gf several times, very disrespectful!! After I explained how unsatisfactory the service was to that point he made more of an effort and we did get to enjoy a relaxing evening outside. The next day we stayed away from the restaurant not wanting to have that experience again so ordered delivery service again, decent food for delivery. We did attempt the on site restaurant one more time before checking out for breakfast and this was awful as well. Cold eggs, bacon and sausage. They did have a nice assortment of breads which we could not eat (gluten) so we had a yogurt container and coffee before leaving.
One part of the stay was an assistant driving us into town to a nice tea shop. He took us tot he location and offered to help us select a shop. He was very friendly and helpful inside the shop to explain the differences in teas and get us a good deal. We ended up purchasing 2 boxes of tea to take home.
Overall I did not enjoy the stay at this overpriced and falsely advertised hotel. This is certainly one case when we did not get what we paid for. Wishing you better luck than we had.
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Precio por noche desde419 €
Fecha de publicación: 17 mar 2026|Jingjie Water-View Suite
kk0001999Este es el hotel más terapéutico, relajante y con mejor servicio en el que me he alojado. Toda la música de la habitación, incluido el aroma de los aceites esenciales, era increíblemente relajante. Está cerca del centro de la ciudad, pero es tranquilo y apacible. Las habitaciones son increíblemente espaciosas y cada detalle está diseñado con mucho gusto. El agua de manantial que nos proporcionaron era excepcionalmente dulce y suave. Reservé dos habitaciones y nos dieron una superior, ¡simplemente fantástico! El desayuno también era abundante, a la carta, principalmente vegetariano, y todo estaba delicioso 😋. Incluso nos ofrecieron aperitivos y té mientras esperábamos para hacer el check-out. Cada detalle nos hizo sentir cómodos 😌. El diseño y el servicio en general son comparables a los de los hoteles de lujo de primera categoría. Sin duda, volveré a alojarme aquí la próxima vez. Un elogio sincero; perfecto para sanar, relajarse y meditar 🧘
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Precio por noche desde367 €
Fecha de publicación: 5 abr 2024|Habitación doble Deluxe
jhonyjaimesIt's a hotel for all kinds of people: couples, businesspeople, families, etc. The hotel is amazing. The staff was very polite but for a 5 Diamonds hotel,no one speaks English. However, everything was clean. The hot springs open from 14:00 to 22:00. Breakfast from 6:00 to 10:00. Dinner closes at 20:00 which is a little early for foreigners. But it is a big buffet so there will be always something delicious to eat.
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Precio por noche desde48 €
Fecha de publicación: 19 abr 2026
Timer84
Aprovechando que aún no habían llegado las multitudes del 1 de mayo, elegí un fin de semana soleado para visitar el Lago Qiandao. Después de buscar entre varios hoteles, me decidí por el Minghao, relativamente nuevo y de cinco estrellas, que se enfoca en familias. Reservé una habitación familiar en el sexto piso con temática de patitos amarillos y un balcón con vistas al lago, desde donde pude disfrutar de una hermosa puesta de sol. Cenamos en el restaurante Mingxuan Pavilion y probamos la sopa de cabeza de pescado (el paquete de la habitación incluía un cupón de 100 yuanes para la sopa de pescado). ¡Fue genial poder disfrutar de una auténtica sopa de cabeza de pescado del Lago Qiandao sin salir del hotel! El paquete de la habitación también incluía una sesión de fotos de viaje; el fotógrafo fue muy profesional y entusiasta. Además, Ziva, del servicio de atención al cliente del hotel, nos brindó un servicio atento desde el check-in hasta el check-out, ¡así que merece un reconocimiento especial! En general, mi estancia fue muy agradable y lo recomiendo.
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Precio por noche desde112 €
Fecha de publicación: 21 abr 2025|Habitación (tatami)
Usuario anónimoEn general, fue una estancia aceptable; no esperen estándares japoneses. Al parecer, tuvieron un periodo de preapertura y abrieron el 15 de abril. Se nota que aún no van del todo bien: trip.com indica que el spa debe reservarse con un día de antelación, pero en WeChat dijeron que no era necesario reservar y que podíamos usarlo cuando quisiéramos. El segundo día, quisimos usar el spa por segunda vez, pero un miembro del personal nos dijo que no podíamos volver a usarlo, lo cual nos confundió. Más tarde, otro miembro del personal nos dijo que sí.
El spa en sí tenía vistas espectaculares, pero la piscina exterior, curiosamente, tenía manzanas medio mordidas y podridas flotando. Tras hablar con el personal del spa, dijeron que era por motivos estéticos y que los huéspedes debían de comérselas sin saberlo. Preocupantes estándares de higiene. 😨 Por lo demás, la higiene general parece estar bien.
Todas las habitaciones tienen su propio patio privado, así que hay dos puertas: la principal de madera y la de cristal que da a nuestra habitación. La puerta principal de madera se rompió dos veces; no pudimos cerrarla (más bien, no solucionaron el problema por completo la primera vez), lo que nos hizo perder el tiempo, ya que tuvimos que quedarnos sentados viendo cómo el personal de mantenimiento arreglaba la puerta.
El desayuno estaba bien, pero la mitad de los platos estaban demasiado salados para mi gusto. Una extraña mezcla de cocina occidental, japonesa y china. Era más barato comprarlos allí mismo (168 yuanes a día de hoy).
El servicio no estuvo a la altura de un hotel de este precio. La personal que nos recibió parecía estar leyendo un guion; la mitad del tiempo no pudimos oírla, incluso después de pedirle que hablara más claro dos veces. Parecía que estaban allí para supervisarnos más que para cuidarnos. En lugar de ”¿En qué puedo ayudarle?”, respondieron ”¿Qué le pasa?” en dos ocasiones distintas. ¡No me parece aceptable! Algunos empleados tampoco reciben bien a los huéspedes.
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Precio por noche desde283 €
Fecha de publicación: 28 may 2025|Habitación con descuento
Tridib MisraAfter reserving, I received a courtesy call from the hotel, and we then connected on WeChat since I don’t speak Chinese. The hotel introduced me to Long, the housekeeper, who coordinated our entire stay with great care and attention. Before our arrival, they asked if we had any special requests. As my wife and I were celebrating our anniversary, I asked them to decorate the room with flowers—and they did a beautiful job.
They also asked about our dinner and breakfast preferences and were impressively organized in their preparations. We arrived on a Saturday afternoon, but our taxi had trouble locating the hotel. I called Long, and he immediately came out to meet us—a huge help! When we checked in, they welcomed us with refreshments and even surprised us with a complimentary room upgrade. The room had a bathtub, which our three-year-old son especially loved.
To our delight, they had thoughtfully prepared a child’s hygiene kit for him, including kid-friendly soap, shampoo, and a dental kit. We also received a handwritten note, a fresh fruit bowl, and a lovely bouquet of flowers. The hotel itself is beautifully designed, spotless, and very tastefully decorated.
There’s a small indoor play area for children, including a slide, tent, and games—our son played there every day. We also enjoyed strolling around the grounds and spending time at the scenic swimming pool, which is nestled in the mountains. The food was another highlight: we had a delicious Chinese dinner and a traditional Chinese breakfast, both full of flavor.
Throughout our stay, Long was incredibly helpful and made our trip truly special. Thank you, Long!
I highly recommend Lost Villa. They have other locations as well, and we’re definitely looking forward to staying with them again.
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Precio por noche desde74 €
Fecha de publicación: 31 may 2026|Habitación acogedora (2 camas)
Diaz777
We really enjoyed everything. We came from Hangzhou for a weekend getaway to relax and visit 诸葛仙山, and also to swim. The surrounding nature is magnificent, and the hotel was quiet and peaceful — exactly what we came for. There's an excellent outdoor pool where you can swim under the moonlight. On the hotel grounds, there are black swans, rabbits, a fox, and raccoons. We stayed for two nights.
For the first breakfast, we had a choice between a Western or Chinese set menu. On the second morning, there was a buffet — and it was fantastic. We definitely preferred the buffet. There were green olives. The food was very tasty. Most importantly, black coffee was available for breakfast — strong, just the way we like it, and no sugar! What could be better than a cup of Americano in an Italian castle in the morning? The mini pastries were exquisite.
The hotel itself is very beautiful — we felt as if we had visited Italy. The staff were extremely polite. The rooms were delightful, with a bathtub and even bath foam provided. Upon arrival, a small buggy took us to the main building with the rooms — that was a pleasant surprise. At checkout, they gave us a bottle of sparkling wine as a gift — unexpected but very nice.
We loved everything and think we'll come back again many times.”
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Precio por noche desde56 €
Fecha de publicación: 30 ago 2026|Estudio doble
Usuario invitado管家梅梅特別好,熱情又靠譜,有需要找她都很及時,讓人感覺很舒服。酒店環境很不錯,綠化特別多,到處清清爽爽的,沒事在園區裏面逛逛走走特別解壓。房間衞生做得很仔細,乾乾淨淨沒有異味。房間裏的設施都保養得挺好,用着順手。整個地方很安靜,不會吵吵鬧鬧,度假的氛圍剛剛好。整體方方面面都挺滿意的,住得很放鬆。下次過來還考慮住這裏,也推薦給出來玩的朋友。
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Precio por noche desde53 €
Fecha de publicación: 16 jul 2024|Tian Shu Tatami Room
Usuario invitadoLimpio pero no polvoriento o no muy bueno. Excelente ubicación
Lástima que el baño caliente estaba frente a las obras, por lo que no necesariamente era una buena vista. No lo he usado todavía.
Se me acercó una linda cucaracha, la saqué de mi habitación y por la mañana todavía estaba frente a mi puerta ☺️La encontré linda, no me molesta.
Si no te asusta, hazlo.
Cama futón cómoda y limpia.
Albornoz zapatilla cepillo de dientes gel de ducha botella de agua té disponible perfecto
No desayuné porque no soy un gran fanático de los fideos u otras cosas por la mañana, pero el restaurante tenía buena pinta. no lo dudes
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Precio por noche desde26 €