hostales en Piamonte, Italia

They won’t reply to my emails so maybe this will save another traveller. DO NOT STAY HERE unless you want to deal with rude staff, terrible service, unclean rooms and no accountability. I stayed here for 2 nights and on my first night I found bed bugs on the wall next to my bed and on my bed. I head down to the reception to ask what can be done and the man behind the desk says “there is nothing I can do”. I ask to move rooms and he says that it is “against policy” for me to do so. So when I ask what can be done he says “nothing”. I had to ask for clean bed sheets, which he finally agreed to, then to only give me one sheet! No pillowcase and no bedding. My friend heads back down to reception to ask for more sheets/a pillowcase and instead of helping him the guy behind the desk just hands my friend the key to the laundry room telling him to “get it himself”. When I finally had enough bedding, I had to change the sheets myself and was forced to sleep in a bed with bed bugs. When I woke up the next morning (with bites!!) I went down to reception where they told me that I can’t move rooms (again because it’s “against policy”) and that all they can offer me is for housekeeping to clean my room. I was not offered a refund or compensation so that I could stay elsewhere. I had no choice but to stay there for another night and pay for all of my things to be cleaned out of my own pocket. Since this, I have emailed the hospitality manager and was told that they cannot refund me or offer me compensation because (and these are her exact words): “we proposed you to move to another hostel on the second night and so refund you that night, but you decided to remain”. I can say for certain that I was never offered a refund, I was never offered any sort of help or advice by the staff, otherwise of course I would have gone to another hostel and taken the refund!! Absolutely disgusting that I had to pay full price for two nights in a hostel that I had no other choice but to stay in.

El medio ambiente es especialmente limpio, descomprimido

La primera vez en este hotel, y tengo que decir que es moderno y bastante cómodo para varios aspectos.. -1 Puedes llegar fácilmente sin engañarte en las calles y en el tráfico urbano; -2 La posibilidad de tener un estacionamiento privado frente con serranda no es de todos los hoteles.. Verdaderamente cómodo llegar en coche, estacionar y con todo el confort abrir la puerta de la habitación y entrar en el maletín en total privacidad.. bueno.. Además, al estar situado poco fuera de la ciudad no se siente maquinaria o camión, lo que es un aspecto que debe tener en cuenta para los que se quedan por trabajo o relajación; -3 habitación conectada por una puerta que desde el llamado aparcamiento privado y una puerta que desde el sur Corredor que lleva al desayuno, además espacioso, limpio, camas muy cómodas (es raro encontrarlos cómodos porque algunos parecen tener matraces hechos de madera) decoración moderna, mini frigorífico bar y caja fuerte, baño amplio y ducha amplia; -4 Personal de la sala de desayunos, amable y siempre sonriente, sobre todo la chica que sirvió a las mesas. El desayuno es variado, y va desde el dulce al sal y la fruta, se puede elegir lo que usted quiere, ah! -5 La última chica de este hotel es la lista de restaurantes convencionales, que debo decir después de girar todos los restaurantes de Cameros y Novara, Me dio una lista de los últimos que recogía todos los restaurantes convencidos con el Hotel y no puedo hacerlo en particular el Restaurante de Andrea a Cameros en Via Mazzucchelli, 79, Aquí voy todos los días a cenar y almorzar cuando puedo, y tengo que decir que si quieres tener el jugador adecuado Hotel más Restaurante, diría que Camelia más Restaurante Da Andrea es el jugador ganador ; ), porque, por un lado, se duerme bien y, por otro, se come bien.

Nous avions la suite fashion et nous avons été ravis ! C'est encore plus beau en vrai : la douche dans la bouteille de parfum Chanel, la baignoire à bulle dans la mallette Vuitton et les toilettes dans un sac Hermès ! Le lit en forme de poudrier est trop mignon ! Super pour des photos pin up ! Un cocon pour les amoureux !

They won’t reply to my emails so maybe this will save another traveller. DO NOT STAY HERE unless you want to deal with rude staff, terrible service, unclean rooms and no accountability. I stayed here for 2 nights and on my first night I found bed bugs on the wall next to my bed and on my bed. I head down to the reception to ask what can be done and the man behind the desk says “there is nothing I can do”. I ask to move rooms and he says that it is “against policy” for me to do so. So when I ask what can be done he says “nothing”. I had to ask for clean bed sheets, which he finally agreed to, then to only give me one sheet! No pillowcase and no bedding. My friend heads back down to reception to ask for more sheets/a pillowcase and instead of helping him the guy behind the desk just hands my friend the key to the laundry room telling him to “get it himself”. When I finally had enough bedding, I had to change the sheets myself and was forced to sleep in a bed with bed bugs. When I woke up the next morning (with bites!!) I went down to reception where they told me that I can’t move rooms (again because it’s “against policy”) and that all they can offer me is for housekeeping to clean my room. I was not offered a refund or compensation so that I could stay elsewhere. I had no choice but to stay there for another night and pay for all of my things to be cleaned out of my own pocket. Since this, I have emailed the hospitality manager and was told that they cannot refund me or offer me compensation because (and these are her exact words): “we proposed you to move to another hostel on the second night and so refund you that night, but you decided to remain”. I can say for certain that I was never offered a refund, I was never offered any sort of help or advice by the staff, otherwise of course I would have gone to another hostel and taken the refund!! Absolutely disgusting that I had to pay full price for two nights in a hostel that I had no other choice but to stay in.

El medio ambiente es especialmente limpio, descomprimido

They won’t reply to my emails so maybe this will save another traveller. DO NOT STAY HERE unless you want to deal with rude staff, terrible service, unclean rooms and no accountability. I stayed here for 2 nights and on my first night I found bed bugs on the wall next to my bed and on my bed. I head down to the reception to ask what can be done and the man behind the desk says “there is nothing I can do”. I ask to move rooms and he says that it is “against policy” for me to do so. So when I ask what can be done he says “nothing”. I had to ask for clean bed sheets, which he finally agreed to, then to only give me one sheet! No pillowcase and no bedding. My friend heads back down to reception to ask for more sheets/a pillowcase and instead of helping him the guy behind the desk just hands my friend the key to the laundry room telling him to “get it himself”. When I finally had enough bedding, I had to change the sheets myself and was forced to sleep in a bed with bed bugs. When I woke up the next morning (with bites!!) I went down to reception where they told me that I can’t move rooms (again because it’s “against policy”) and that all they can offer me is for housekeeping to clean my room. I was not offered a refund or compensation so that I could stay elsewhere. I had no choice but to stay there for another night and pay for all of my things to be cleaned out of my own pocket. Since this, I have emailed the hospitality manager and was told that they cannot refund me or offer me compensation because (and these are her exact words): “we proposed you to move to another hostel on the second night and so refund you that night, but you decided to remain”. I can say for certain that I was never offered a refund, I was never offered any sort of help or advice by the staff, otherwise of course I would have gone to another hostel and taken the refund!! Absolutely disgusting that I had to pay full price for two nights in a hostel that I had no other choice but to stay in.

El medio ambiente es especialmente limpio, descomprimido

La primera vez en este hotel, y tengo que decir que es moderno y bastante cómodo para varios aspectos.. -1 Puedes llegar fácilmente sin engañarte en las calles y en el tráfico urbano; -2 La posibilidad de tener un estacionamiento privado frente con serranda no es de todos los hoteles.. Verdaderamente cómodo llegar en coche, estacionar y con todo el confort abrir la puerta de la habitación y entrar en el maletín en total privacidad.. bueno.. Además, al estar situado poco fuera de la ciudad no se siente maquinaria o camión, lo que es un aspecto que debe tener en cuenta para los que se quedan por trabajo o relajación; -3 habitación conectada por una puerta que desde el llamado aparcamiento privado y una puerta que desde el sur Corredor que lleva al desayuno, además espacioso, limpio, camas muy cómodas (es raro encontrarlos cómodos porque algunos parecen tener matraces hechos de madera) decoración moderna, mini frigorífico bar y caja fuerte, baño amplio y ducha amplia; -4 Personal de la sala de desayunos, amable y siempre sonriente, sobre todo la chica que sirvió a las mesas. El desayuno es variado, y va desde el dulce al sal y la fruta, se puede elegir lo que usted quiere, ah! -5 La última chica de este hotel es la lista de restaurantes convencionales, que debo decir después de girar todos los restaurantes de Cameros y Novara, Me dio una lista de los últimos que recogía todos los restaurantes convencidos con el Hotel y no puedo hacerlo en particular el Restaurante de Andrea a Cameros en Via Mazzucchelli, 79, Aquí voy todos los días a cenar y almorzar cuando puedo, y tengo que decir que si quieres tener el jugador adecuado Hotel más Restaurante, diría que Camelia más Restaurante Da Andrea es el jugador ganador ; ), porque, por un lado, se duerme bien y, por otro, se come bien.