Alojamientos en Provincia de Oslo, Noruega

«¡Nos encantó este hotel! El único problema fue que no recibí un correo electrónico de antemano para finalizar mi registro y poder tener el código de la puerta para ingresar, ya que no hay recepción. Afortunadamente pude enviarles un mensaje y el problema se resolvió rápidamente. La habitación era estupenda, grande, limpia, cálida y muy bien decorada. Nos proporcionaron todo lo que necesitábamos y más, ya que también tenían una bolsa de mano y botellas de agua reutilizables para la estadía. Estábamos muy contentos y tristes de tener que irnos.»

«La habitación estaba impecable. La ubicación es muy conveniente, a solo 10 minutos a pie de la estación y cerca de la playa, lo que permite disfrutar de la puesta de sol y la cena al mismo tiempo. También hay una lavandería con servicio de autoservicio, lo cual es muy práctico. En la planta baja se ofrece agua con gas y fruta de cortesía. Lo más importante es que la recepcionista fue increíblemente amable y atenta, recomendándonos restaurantes con un ambiente estupendo y comida deliciosa, y solucionando varios problemas que tuvimos. ¡Muy recomendable, sin duda volveré!»

«Estuvo muy bien, pero fue muy difícil hacer el check-in y el check-out. No hay recepción; todo está automatizado, pero hay que llamar a la persona.»

«La ubicación es impresionante, una zona tranquila y hermosa, con todos los lugares de interés a poca distancia a pie, y tiendas donde comprar comida preparada si lo desea. El hotel y el apartamento están muy bien ubicados y cuentan con todo lo necesario: una cocina americana con horno y nevera, un sofá, una mesa de comedor, una hermosa vista desde la ventana y están limpios y en buen estado.»

«Расположение рядом с вокзалом и в целом достаточно близко от основных достопримечательностей, но сам район достаточно мигрантский и в нем не всегда комфортно находится, к сожалению. Также большой минус, что нет системы кондиционирования, а только вентялция, в жаркий день апартаменты достаточно сильно нагреваются. Оперативная поддержка через WhatsApp, стиральная машинка непосредственно в аппартаментах, полностью сервированная кухня»

«La primera vez que viven en un campamento europeo normalizado, la experiencia es muy buena, porque no es un autobús, se elige una pequeña casa de madera, un baño público y un baño están limpios, porque no tienen cocina, no pueden experimentar la cocina pública, el entorno natural del campamento es muy bueno, el aire es muy fresco, hay 42 autobuses de carretera en la puerta, Me tarda media hora en ir al centro de la ciudad. Hay un supermercado en la puerta del campamento. El personal también es muy agradable. Observa los automóviles del campamento, como visitar la exposición de automóviles 😁»

«We chose an apt because we like to do our own cooking  The stove hob didn't work and they fobbed us of with electronic responses and broken promises for our total stay of 3 days. On the last night they asked us if we would consider changing apts if one became available. What a joke the place was empty You could shoot a cannon and not hit anyone. If they did not have maintenance available they could have offered the change on the first Night . Lots of food wasted because we had no cook top. No front desk means that there is no one to complaint to. Their Automated electronic responses to service requests  provides appalling customer service. Emails and emergency phone calls don't generate responses either. A disappointing stay.»

«For our stay, we booked a studio apartment at The Sweet. The room was lovely and kitchenette was well-equipped. We were able to cook meals there over the days of Christmas when most restaurants and shops were closed. The location is a little outside of the center- nice and quiet but easy to access public transit. My biggest issue with this hotel was that communication was very… odd. As the booking notes, I called the hotel in advance to schedule my check-in. When my call was answered, I told them who I was and that I was calling to schedule my check in (for a time when the booking said check in is available). I was told no one would be at reception at that time (3pm on Dec 23) and they would text me instructions for how to check myself in. Then she confirmed my phone number and asked for my email address, but when I started to give it, she said, “oh, that’s ok. We can’t use email anyway”. Odd. Before getting off the phone, I had her confirm that I would receive a text the next day with instructions to check in. Our train arrived around 2pm in Oslo and we still hadn’t received a text, so we waited at the train station thinking perhaps they would send the text right at 3pm since that was the time I had requested. At 3, I still hadn’t received anything, so we called the hotel again. A different employee answered from the one I had spoken to the day before. I gave my name and explained that I was calling because I had scheduled check in the day before but hadn’t received the information to check in. The employee asked where I was and told me that there were people staffing reception to help us check in, which I thought was odd because the previous employee told me no one would be there. When we got to the hotel, we rang the bell and got into the building, but reception is apparently in the basement- there is only a very tiny sign that says this- so we missed it and I called them again. A man came up with our keys and got us set to go. We got into our room and it was lovely! About 5 hours later, I got a call from Trip saying that the hotel is trying to contact me because they are wondering why I hadn’t checked in and they don’t have a way to get in touch with me. I was sitting in the hotel room when I got this call. I told the Trip representative that I was checked in and it was fine for her to give my phone and email to the hotel. I know the communication elements have taken up a huge portion of my review and I know they are not the end of the world, but I want to share them because I believe it would be quite simple to avoid situations like this in the future and make the guest experience that much more pleasant at The Sweet. We greatly enjoyed our stay at the hotel overall and thoroughly enjoyed exploring Oslo!»