Alojamientos en Penang, Malasia

Overall the unit is clean and good only small issue with Air-conditioning. All air-conditioning units, are not in very good condition... there are not cool enough and 1 unit actually dripping water when the air-conditioning unit are in operation! Yeah, the ceiling fan also have noise that disturbing sleep and when the air-conditioning units doen't producce enough coolness, the fan needed to be turn on but it gave another problem that is actually quite annoying.

Really had a very pleasant stay here with my family 😊 We all loved the unit very much. The house design feels very cozy and comfortable, and most importantly, the whole place was very clean. Before our stay, the check-in and check-out instructions provided were also very clear and easy to follow, which made the whole self check-in process very smooth and convenient for us. The facilities were also very family-friendly for guests with babies and children. The host thoughtfully prepared extra bedsheets, pillows and blankets in the cabinet. There were also board games, swimming goggles and swimming floats prepared for guests. The kitchen utensils were very complete, and they even prepared separate utensils for Muslim guests, which was very thoughtful. Another thing we really appreciated was the floor mats outside the bathrooms because our family is not used to walking around indoors with wet feet. My daughter especially loved sleeping in the living room because she could lie on the bed while chatting together with the family. There was even an old-school game console for guests to play with, which brought back nostalgic memories 😊 The air-conditioning was cold enough, and the refrigerator remained powered on while we were outside, so we did not have to worry about our food getting spoiled. The bathroom also had a shower chair for elderly guests, which was very suitable for my father. The location was also very convenient. In the morning, there were Malay food stalls right across the accommodation. Walking about 5–10 minutes to the left side, there were also Chinese food options available. Downstairs, there was ZUS Coffee and a mini bar, which made everything even more convenient for families staying here. During our stay, my father accidentally broke the shoe rack while sitting down to wear his shoes, and we also accidentally cracked two mugs while making ice. The host was very understanding, did not blame us, and immediately reassured us not to worry. We truly appreciated their kindness and professionalism. The only small suggestion for improvement would be to have more power sockets, as families travelling together usually need to charge many phones and devices. Overall, we had a wonderful stay and would gladly come back again 😊

I had a very pleasant stay at this hotel. They offer many complimentary items and services such as free breakfast, iron, washing machines, toothbrush and toothpaste, hair dryer, umbrella, free bicycle rental, and even a shared chiller for guests to use. One extra bonus is that they also provide motorbike rental services, which was very convenient. The free breakfast was surprisingly delicious even though it was complimentary. They also offered both spicy and non-spicy options, so guests can choose according to their preference. Overall, this is a very nice hotel with excellent hospitality and facilities. I would definitely give this hotel 100 marks and highly recommend it to others.

Lovely place to stay Helpful owner was very patient and friendly Nearby airport and shopping mall Can be more clean ☺️ but still acceptable

Estancia en apartamento normal, no lo recomiendo para familias. No es apto para familias. La limpieza del apartamento en sí era regular. Pero los dos baños del apartamento de dos habitaciones no estaban limpios (olían a amonio/orina y olían mal; el suelo del baño tenía manchas amarillentas y estaba resbaladizo por el musgo). No lo recomiendo en absoluto.

Overall we are satisfied with this hotel but there are one thing I want to highlight. After check out the lady whom I liased with when I checked in told me that there are a burn mark on the bedsheet & also mattress protector and she will forfeit my deposit of RM50. I then asked my niece who slept on that bed & she said the burn mark was initially there but she doesn’t know that she must inform us about it. I’ve tried to explained to her many times that my 11 years old niece was sleeping on that bed & none of us in that room smoke or using any electrical appliances such as hair iron or curling iron or which non of us have with us so how can we the burn mark appeared there. She kept insisting that it was a fresh burn mark and she won’t let her hotel guests sleep with a burn mark bedsheet. This is totally a scam to us as I travel with my mum, my husband, niece (11 years old) & nephew (10 years old) could caused the damage as claimed. I do not have choices but just accept it as the lady keep saying that my deposit is not even enough to cover. Am not sure why they used such a tactic towards a family with kids and I have never had this problem in my entire booking with Trip.com. It was our mistake that we didn’t check the hotel room condition as we checked in very late - 8:26pm and all of us are really tired from travelling long journey. I’d say it was caused by their own staff which are 2 Bangladeshi guys who handle housekeeping but they blamed it on my family. Of course they won’t admit it as the lady keep saying they won’t provide burn bedsheet. This is totally not fair to me and one of the staff keep insisting me to pay the deposit when I arrived.

這是一間民宿，還不錯的民宿！提前加房東微信，有問必答，有任何疑問都可以先溝通，入住期間有任何問題，也都可以順利解決。套房是間樓中樓，空間很大，可以住5～6人，客廳的落地窗，可以無死角看見海景，房間設施用具很齊全，甚至連洗烘衣機、廚房用具、餐具等都有配備，對於較長住及有烹煮需要的旅人，是不錯的選擇。但還是強調，這是一間民宿，不會有入住酒店的服務，沒有每天的房間整理、垃圾清掃、毛巾床單更換等服務（若有需求，需要事先與房東聯繫，自費安排），所以若無法接受這種住宿形態，那建議不要選擇！

The young girl staff very polite and friendly I feel touch The location is very conveniently Outside from the hostel just opposite there has many of restaurants and shops It has different types of food and desserts The price is reasonable It’s quite clean Call grab is convenient also I think I will be back again

- Location is strategic - Cleanliness is good, all plug points can be used and wifi connection is strong too. - limited parking space, - Self check-in, owner will give you instruction before you arrived. - feels like home. - good place to stay.

Cleanliness still got room for improvement. No freeze Location well convenient for foods and goods purchased