Hoteles con gimnasio en Luisiana, Estados Unidos

I enjoyed my time at this hotel. It was a lovely stay. The room was clean. The staff was friendly when you call they answer your questions in a timely matter. They are all around the board a great establishment to go and visit in New Orleans. It is close to a lot of different attractions

The hotel itself is fine and the location is excellent, but we had several awful service experiences. First, the king bed room we booked was not available when we check in, so they put us in a double bed room and said they would move us the next day. Then when we went to the front desk to move to our new room, the person at the front desk was not friendly and was taking so long to handle our situation. We were worried we would be late for our tour, so we asked if we could leave and they could move our luggage to the new room. She said no, we can't change rooms until we are ready to move the luggage ourselves, and that our luggage would stay in the old room. When we came back later that day, they moved us to our new room but our luggage was not in our old room or the new room! We were so worried they lost our luggage. Finally they figured out that they moved our luggage to a 3rd room, and they tried to blame us for it. All of these interactions took a long time because the front desk was so slow and the line was long. After all that trouble, they only gave us a meager $25 credit as an apology. Lastly, we accidentally left a small pouch of personal items in our first room and when we told them about this, they made no effort to try and find it. When we checked out, we also left a souvenir we had bought in the room accidentally. We tried calling the hotel to see if they could find the missing item and ship it to us. We waited on hold for a long time before the front desk transferred us to the wrong place, the automated reservations agent. So frustrating! It is clear the staff there do not communicate between shifts or departments and just don't care about treating their guests well. Simple things like contacting the lost and found about a missing item should not be this difficult. The only good staff interactions we had were with the interns who were there on a training program. Also the wifi is not free. How are big hotels like this getting away with charging for wifi in 2025? Tl;dr: staff are not helpful at all, their communication is awful. Wifi not free

Las habitaciones del hotel son bastante espaciosas y cómodas, pero en comparación con los hoteles de estrellas de alta gama, las instalaciones son normales y la relación precio / rendimiento no es mala. ¡Es adecuado para viajes familiares!

El servicio en el hotel era bueno. El hotel estaba cerca de todos los lugares de comida para comer. La habitación estaba muy limpia. Cuando vuelva a Nueva Orleans, reservaré el mismo hotel.

El hotel está justo encima del casino. No hace falta decir que es magnífico. Simplemente coma, beba y diviértase en el casino, pero el tráfico para ir a otra parte es un problema. Tienes que conducir solo.

Un gran lugar para relajarse y pasar un rato a solas. Ojalá limpiaran el piso a fondo mientras mis pies se ensucian.

The hotel is recently renovated, so everything is relatively new. Booked a corner suite which was more expensive then regular to have more space and better view. I guess many hotel chains have the policy of giving worth rooms to guests that book through third parties like Trip.com. They gave me room on the fourth floor, so instead of nice cityview as was on the picture I got an ugly one to the construction site and parking with homeless people wondering around. See picture attached, Besides the room was supposed to be bigger than the regular one and it formally was but the layout made it useless as there is just some weird corridor which makes part of the room. So do not overpay for corner suites, it is not worth that. Had issue with the stuff. The clock in the room was showing wrong time. Couldn’t fix it myself. Called the reception, they send a guy who after 20 min couldn’t do anything and just said sorry there nothing he could do. When insisted the issue to be reported to the management, the guy started calling someone telling the story with a rude language using all types of F words in presence of my 11 y.o.! Eventually the watch was fixed but the way they service clients is outrageous. Lastly I had 12 pm check out time for my reservation but the receptionist told me it is 11 am.

We had another amazing stay at ”Comfort Inn & Suites”. It's in a very convenient location - service station, restaurants, Walmart super store and shopping mall all within 5 min. The room was clean, modern, and spacious. There was a fridge-microwave in our room. We were just a 20 minute drive to New Orleans. The front desk staff was very professional, accommodating and nice. They made me and my guest feel valued and appreciated. We had another great stay, and as you can see we definitely stayed again. Lol!

J’ai passé un séjour absolument génial dans cet hôtel ! Tout était parfait : la propreté des chambres était irréprochable, la literie très confortable, ce qui m’a permis de profiter d’un sommeil de qualité. L’accueil était professionnel et chaleureux, et chaque détail était soigné. Je recommande vivement cet hôtel à tous ceux qui cherchent un endroit où se sentir bien et se reposer pleinement.