Hoteles con gimnasio en Perak, Malasia

This was my second time staying at this hotel. The hotel is clean, comfortable, and well-maintained. I would especially like to thank the Chinese-speaking front desk staff member, who looked Malay, for her patience and excellent explanation in Chinese. Her service was outstanding, and I truly appreciated her help. I will definitely stay here again whenever I visit Ipoh in the future. Keep up the great work! 😊

Reasons for the low service rating: 1. Host did not initiate contact with me regarding booking information. I have to send them a message to inquire for a booking that I had already paid for. 2. Host requires a RM200 deposit which my friend who had booked with a different host at the exact same location did not demand. 3. After making the deposit payment in the morning at 10.30am and providing all other information requested, host did not respond to provide any additional information such as unit number and pin code for to retrieve access card. 4. At 5pm when I had finally arrived at the building, I still had not received any form of communication from the host. I had attempted to call their service line (+601157651449) but no one responded to the 6 calls that I had made. 5. At the mailbox area, I had also overheard another visitor that was also facing similar issue where the pin provided to her was not working and that she was also not getting response from the host. 6. Host offered late checkout that I did not need as I was departing early morning the next day. The building is relatively new but the number of lift does not cater to the residents, there are many occasions where we had to skip multiple lift rides as it was overcrowded. The unit itself is clean with basic amenities.

Overall pleasant stay. Hotel staffs are friendly and helpful. Checked into a room with awful smoke smell and front desk staff sent front office personnel up pretty quickly with ioniser but I insisted to change room as smoke smell usually stick to the linen and hard to get rid which the staff immediately respond well to it. I personally think the housekeeping staff should take note of cleaning the mold in between the shower tile. Pretty gross! I was pleasantly surprised with Dyson hair dryer in the room and nice looking pair of bedroom slippers. Keep up the amenities details.

Had a pleasant stay at M Roof Hotel & Residence. The room was spacious, clean, and comfortable, with modern design and good facilities. Staff were friendly and helpful throughout the stay. The location is convenient with many eateries nearby and easy parking available. The rooftop pool was a nice bonus. Breakfast could have more variety, but overall it was a good value stay and I would consider coming back again. One suggestion for improvement would be to provide more clearly designated disabled parking spaces closer to the entrance to improve accessibility and convenience for guests with mobility needs.

The building looks normal but the interior made up for it. Looks new and rooms are clean. However, they can improve on the lift to accommodate crowd as I experience stopping at almost all level during check-out time. Service was good as I requested to have my pillow case changed after my 1st night as it smelled a little funky. Overall, good experience.

Ventajas 1. El condominio está ubicado justo al lado de The Lost World Tambun. Si vas a la laguna, este es el lugar indicado. El carrito está afuera del vestíbulo y ofrece transporte gratuito hasta la entrada. 2. El proceso de registro es sencillo con cerradura digital. 3. La administración es muy amable y es fácil comunicarse con ellos. 4. El balcón da a la laguna y tiene una vista muy bonita. 5. La piscina de agua caliente junto a la piscina es relajante. Desventajas 1. Si viajas para disfrutar de la gastronomía de Ipoh, la estancia está a unos 30 minutos del centro. Bastante lejos. 2. La limpieza es un problema. Suelo pegajoso, tapa del inodoro con manchas amarillas. 3. La cama se hunde; mi tía no puede dormir en toda la noche. 4. El sofá se hunde; mi espalda está prácticamente en el agua. 5. El caudal de agua de la ducha es limitado. La presión del agua es muy baja y diría que solo sirve para mojar el cuerpo. La presión del agua del lavabo es buena.

The exterior is pretty grand for first impression. Security Guard is super friendly and helpful. Do keep this up. We arrived after 10pm and we have to checked in with the help of a security guard as the receptionist closes at 10pm, but all good. Location wise, a drive/ grab is necessary for all foodies. The infinity pool was amazing, overlooking the polo ground. Suppose to have a cafe and kopitiam at the top floor, but since this condo project is still new, it is still not operating yet. Maybe my next visit. Interior of the room is spacious, there's NETFLIX, YOUTUBE and etc. Fridge, microwave and kitchen utilities, Hair dryer, iron. Floor not so clean though - rather dusty. we booked a unit with 2 rooms (1 room with 2 twin bed and 1 room with Q bed). No private bathroom in the bedroom though, only one bathroom. The Bathroom drain hole was clogged during our stay. Therefore, the draining was a bit slow, and it causes mini flood inside the bathroom. Things to improve (in my opinion, that is): 1. to add an extra latch at the entrance door for extra safety, I will not have a peaceful sleep if I am staying alone though. 2. Only have one bedside table. would be nice to have another bedside table so I don't have to place my things on the floor. 3. Dressing table inside the main room not to be placed facing the bed for feng shui purpose (just saying) Overall, I had a nice stay here and the bed is so comfortable. I had a good rest though.

Modern hotel with a beautiful lobby. The front desk was very helpful and managed to get us an early check-in which we really appreciated as a family travelling with a baby for the first time!

I recently stayed at DoubleTree by Hilton Damai Laut Resort to celebrate a special anniversary, but unfortunately, the experience did not meet my expectations. Upon arriving at 3:00 PM, I had to wait in a very long queue for check-in and only received my room key at approximately 3:40 PM. After entering the room, I noticed that the anniversary decorations I had requested were in place, but the cake, chocolates, and fruit platter that I had paid for were not provided. As this was intended to be a surprise for my husband, it was quite disappointing. What was even more frustrating was that no one informed me that these items were not yet ready. I had to call and follow up myself to check on their status. The cake and other items only arrived more than an hour later, which significantly reduced the excitement and impact of the surprise. I was also surprised to find that the minibar fridge was completely empty, with no canned drinks or refreshments available. Considering the room rate was approximately RM1,200 per night, I expected more than just complimentary bottled water. The room was advertised as having a king-size bed, but it felt smaller than expected. In addition, the dinner buffet pricing for children was quite expensive at RM50 per child. My children are 8 and 10 years old and, like most children their age, they eat only small portions and usually only one or two dishes. The breakfast charges for children were also relatively high, making the overall dining cost difficult to justify for young children. To make matters worse, the cashier accidentally charged my children's dinner twice. Although the duplicate charge was voided, I was informed that the refund process could take between 7 and 14 weeks. This seems like an excessively long waiting period for a billing error made by the hotel. Overall, this stay was disappointing and frustrating. I had expected a smooth and memorable experience for such a special occasion, but several service shortcomings negatively affected our celebration. I hope the management will review these issues and make improvements to enhance the guest experience in the future.

El hotel está ubicado cerca del centro y frente al club hípico, lo cual es bastante conveniente, aunque no se puede ir caminando a la mayoría de los lugares turísticos. Sin embargo, se puede llegar fácilmente en taxi o Grab. El servicio fue excelente y el proceso de registro de entrada y salida fue rápido. No obstante, se requiere el pago de una tarifa de RM3 al registrarse, la cual se aplica en todo el estado de Perak, según se informó. La habitación asignada estaba en el piso más alto, el décimo, y aunque estaba limpia, podría haber estado más limpia. No se proporcionó agua embotellada en la habitación, pero los huéspedes pueden obtener agua potable en el dispensador cerca del ascensor en cada piso. El precio es asequible en comparación con otros hoteles de la ciudad, considerando su ubicación, servicios y comodidades. Un excelente lugar para hospedarse.