Hoteles con gimnasio en West Midlands, Reino Unido

All staff were excellent always very helpful, facilities need refreshing hotel needs sprucing up, gym equipment tired and ripped Pool small. Chairs in the bar area either dirty or broken, very busy hotel trying to be too many things to too many people. Tried to book Spa on Saturday or Sunday both full. Breakfast basic to say the least. It was a shame, as once again the staff made our stay.

Quedé muy satisfecho con mi estancia. La habitación estaba limpia y ordenada. La ubicación es muy buena. El Hospital de la Amistad China-Japón está justo al lado. muy bien. Muy apoyador

La ubicación del hotel es grande. Caminar a Bullring y la mayoría de las tiendas y restaurantes. Pero el parque de coches es un poco de paseo a través de una zona no tan agradable. Además, el parque de coches más cercano no es 24 horas. Así que una noche después de una cena que terminó tarde, me perdí el tiempo de cierre del parque de coches y tuve que estacionar en el parque de coches que está más lejos. Para limpieza, la habitación es generalmente limpia. Pero las toallas de baño no estaban limpias. De las 6 noches que me quedé allí, 3 noches tuve que pedir toallas de reemplazo porque las nuevas toallas colocadas en mi habitación tienen diferentes tinturas en ellas.

Excellent service from the staff which are helpful and detailed. Good location to the city centre within 10-15 minutes walking distance. Lucky it is not the hottest day because the air conditioning is a central one which cannot be adjusted in the room. The staff is helpful to bring us a fan for our good sleep.

Good location close to M42, free parking onsite, easy access to reception check in was straightforward lifts to all floors and the room was perfect clean and warm. self service for buffet breakfast good variety for every taste. would recommend this hotel to friends and family.

I recently stayed at your hotel and unfortunately left feeling quite disappointed with several aspects of my stay. Upon arrival, I noticed what appeared to be blood stains on the curtains, hair left on the towel/flannel in the bathroom, and marks on the table surfaces. I have attached photographs for reference, as I feel these are basic housekeeping standards that should have been checked prior to a guest arriving. I also experienced multiple issues with food and service during my stay. I ordered a charcuterie board, however the Parma ham and other cured meats appeared dried out, discoloured and no longer fresh. Unfortunately, after eating it, I also felt unwell afterwards, which was particularly concerning. Later, when ordering dinner, I asked for a croque monsieur but the staff member repeatedly did not understand the order, despite me explaining it was a toasted ham and cheese sandwich. I was eventually advised to order a panini instead. Additionally, I ordered truffle fries but was informed they were unavailable. I agreed to normal fries, however what arrived were heavily seasoned thick-cut chips which were completely different from what I expected and unfortunately not enjoyable. Another issue was the iron provided in the room, which had black residue/staining on it and ended up marking my top, which was very frustrating. As I had booked the stay primarily to relax and enjoy a quiet evening in the room with room service, it was disappointing that the overall experience did not feel comfortable or enjoyable. What disappointed me further was that upon check-out, nobody asked how my stay was or whether everything had been satisfactory, despite the multiple issues experienced throughout my visit. I wanted to bring this to your attention as I do not usually complain, however I felt the overall standard of cleanliness, food quality and service fell below expectations. Kind regards, Karolina

Este hotel era perfecto para un estancia de noche trabajador la cama era muy cómoda La recepción muy luminosa y limpia era hermosa la dama en el turno de noche muy chattante y bienvenida El desayuno era perfecto espacios agradables y la elección de comida de comida recomenda totalmente este hotel y crédito al gerente

Overall good, the room looks a bit dated and the AC was not working so had a warm evening. The shower took about 5 mins to work but overall good for the money.

El check-in no fue el mejor. Reservé a través de Trip, como siempre, y al llegar tuve que reclamar porque el precio era incorrecto y debería haber sido 20 libras menos. El recepcionista me dijo que lo solucionaría, pero al hacer el check-out el problema seguía sin resolverse y tuve que volver a discutir. Por favor, asegúrense de que el hotel sepa el precio al que han vendido la habitación.

Muy bien situado – a 5 –6 minutos a pie de la estación de tren, y Chinatown está justo fuera del hotel, por lo que es muy conveniente para comida y llegar alrededor. La habitación era muy espaciosa, que fue agradable desde que me quedé aquí con mi compañero para un viaje de Día de San Valentín. Esto dijo que las instalaciones se sienten un poco obsoletas y la presión y temperatura del agua en el baño no estaban muy estables.