Hoteles con gimnasio en Warwickshire, Reino Unido

Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!

Un lugar interesante para permanecer como su increíble edificio y se dará un lugar de nuevo en sus días de gran casa. El hotel está en el centro de la ciudad, donde se encuentra el hotel. La comida es buena, pero es una opción de menú limitada. El spa es muy bueno. Fácil de llegar a Stratford

Very accommodating. Lovely rooms. Location is great as it is near Stratford upon Avon and Warwick so you can spend a day in both. Use of facilities are good. Very happy to recommend this to someone.

Had a big problem at check in time. Had 2 separate bookings and both of them caused alot of stress and issues. Had to check in on both occasions and at one point i was charged again but luckily my payment never went through. I was notified half an hour after payment was attempted. Booking with this website caused so much confusion with the hotel rates. Rates on this site are definitely cheaper however it dors cause alot of confusion and un-necessary stress with does not help the situation. Great thanks to Vincent and Beata who were a great help and managed to solve the situation out and they did a handover in the morning and yet we had a problem!!!

Great location and facilities. Breakfast is very good. The building is a little dated and floors and walls thin so you hear every footstep from above but apart from that it's a great place to stay.

The hotel looked exactly the same as the photos online, and I had a very comfortable 3 night stay. It’s only a 10 minutes walk to Leamington Spa retail park which is not bad at all and only 5 minutes drive to town centre and lots of nice coffee shop and restaurants . Will definitely choose to stay this hotel again when next visit.

Good hotel, watch out for extra costs though.. Car parking, breakfast, having a small dog in the bedroom.

Excellent location in the centre of town. The staff were friendly and attentive and the facilities at the hotel were very good. Rooms were very modern and clean and nice touches such as Nespresso machine and mini bar were great. Overall a lovely trip.

Estaba en el hilton mientras visitamos el mercado de Navidad. Teníamos un hermoso fin de semana. La recepción fue excelente desde la reserva suave hasta la cookie complimentaria. La habitación era espaciosa y cómoda y el desayuno fue excelente. El hotel está en las afueras de la ciudad, pero no hay distancia para caminar. - ¿Qué?

We enjoy staying this hotel especially for the convenient location with parking space. Join the hotel membership, you will enjoy the exclusive reserved area in the restaurant for breakfast and fast check in/ check out queue.