We stayed here as a couple and had a mixed experience. The hotel has its charms, but also a few drawbacks.
Rooms & Amenities:
The rooms were quite small and felt congested, including the toilet where the commode placement was very cramped. The amenities provided were basic — just soap and a combined hair and body wash. Surprisingly, there was no handwash, no refrigerator, and no hair dryer in the room. On the plus side, the room was clean, and we had no issues with hygiene.
Staff & Service:
The staff were very friendly and welcoming, which made the stay more pleasant.
Facilities & Atmosphere:
The swimming pool was lovely, and the view from the poolside was amazing, directly overlooking the sea. The lounge area shared the same beautiful view — a great spot to relax in the evening. There was even a small jewelry corner inside the hotel, so beware — you might end up buying a ring or necklace if your partner starts browsing!
Other Notes:
The lift was possibly the oldest I've ever used — it really felt like stepping back into the 90s, which in a way added some quirky character to the place.
Food:
The full English breakfast was genuinely very good — one of the highlights of our stay.
Overall Value:
The pricing was reasonable, but for better value, it would be great if they included essentials like a refrigerator, handwash, and hair dryer in the rooms.
Was ok, but to be honest the room and actually hotel were very dated. And the pool facilities in terms of changing were totally inadequate. Breakfast was ok, and thd location was decent. But having to pay extra for parking when I was a paying guest was poor.
Hotel cerca de Bournemouth City Center,BournemouthUn 100 % de los viajeros escogen esta zona
UUsuario anónimo2025.12.14
Hotel is clean and tidy, there is a hill to walk up .? We have stayed at Hampton Hilton a few times , unfortunately like most things there are cut backs . In the scheme of things they are small , Breakfast no fried eggs no mushrooms, they used to serve small chocoate muffins , disappeared , instead of being an outstanding breakfast its now just average at best . Quilt on the bed very thin for December. But all in all it’s okay .
Hotel cerca de Bournemouth City Center,BournemouthUn 100 % de los viajeros escogen esta zona
RRTrips2026.03.16
Stayed here in March 2026 with my family.
Overall below average experience.
There was only one passengers lift which was out of service and service lift was very small for a stroller and everyone staying on higher floors were struggling.
Outdoor pool was closed due to season but heated pool was also not functional.
Staff was not rude but they were not Marriott level, most of the requests were declined without any work arounds.
I booked a sew view room and it was very compact, other things were manageable but toilet seat was not. It had very less space that you couldn’t sit properly to poop :)
Breakfast options were good.
Based on my experience I didn’t feel it like Marriott and I would not be able to recommend this to anyone.
Hotel is a bit tired and beds were uncomfortable. However good location for a couple of nights and good to have access to the pools. Probably wouldn’t stay again just because of the uncomfortable beds and not good for a bad back.
Hotel cerca de Bournemouth City Center,BournemouthUn 100 % de los viajeros escogen esta zona
GGeorgios Gkotsis2025.12.27
Excelente ubicación. Hotel con encanto clásico. Nos alojamos los días 24, 25 y 26 de diciembre y el gimnasio estaba cerrado.
No hay aparcamiento gratuito. Hay un amplio aparcamiento a 5 minutos a pie (aparcamiento central). Cuesta 7 £ todo el día.
Amplio restaurante, bar y salón.
Amplias salas de reuniones.
Desayuno buffet: 12,5 £ por persona.
Almuerzo o cena: 25 £ por persona.
Totalmente recomendado.
Hotel cerca de Bournemouth City Center,BournemouthUn 100 % de los viajeros escogen esta zona
NNazmul2025.07.03
We specifically booked this hotel for our anniversary and they decorated the bed with petals which was a nice touch. The hotel itself was very nice but the rooms were a bit outdated and the toilet was dirty. There were quite a few downsides which did ruin our short stay. We booked this hotel specifically for the spa facilities mainly the jacuzzi pool but this was out of order before we got there and we were not informed of this otherwise we would’ve booked elsewhere and it wasn’t fixed for our entire stay. Swimming pool was decent but not the cleanest as i felt dirt on pool floor.
On our last night we ran out of water and my wife is pregnant so i went to the night porter and asked for a bottle of water which they provide complimentary daily but he said he couldn't give me one and he could sell one from the bar, which i found ridiculous. The room didnt have a fridge so we couldnt buy any water and keep it cool.
Parking was £10 a day which I believe should be included in the stay.
Hotel staff were friendly other than that but I would probably look elsewhere next time. For the price we paid I did expect a lot more from the hotel.
Hotel cerca de Bournemouth City Center,BournemouthUn 100 % de los viajeros escogen esta zona
SShalalalaC2025.08.09
We love our stay here. Just 10 mins to the beach. Hotel is clean and equipped with all you needs. We love the shampoo it smells so good!
Definitely will stay again .
Hotel cerca de Bournemouth City Center,BournemouthUn 100 % de los viajeros escogen esta zona
UUsuario invitado2025.04.30
Stunning hotel, great location. Everything was fantastic. Small thing is room 109 has a small frosted window with no view. When opening it opens to a dirty mucky roof. We did not leave it open as vermin might enter the room. We also mentioned it was a 40th bday but no extras not even a note.
Muy bueno
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8.0/10
Muy bueno
GGeorgios GkotsisExcelente ubicación. Hotel con encanto clásico. Nos alojamos los días 24, 25 y 26 de diciembre y el gimnasio estaba cerrado.
No hay aparcamiento gratuito. Hay un amplio aparcamiento a 5 minutos a pie (aparcamiento central). Cuesta 7 £ todo el día.
Amplio restaurante, bar y salón.
Amplias salas de reuniones.
Desayuno buffet: 12,5 £ por persona.
Almuerzo o cena: 25 £ por persona.
Totalmente recomendado.
UUsuario anónimoLovely hotel with great facilities. Very friendly polite staff. Room was clean beds comfortable. Tea and coffee in room.
Breakfast was good lots of options.
Spa facilities good with a nice pool.
UUsuario invitadoStunning hotel, great location. Everything was fantastic. Small thing is room 109 has a small frosted window with no view. When opening it opens to a dirty mucky roof. We did not leave it open as vermin might enter the room. We also mentioned it was a 40th bday but no extras not even a note.
JJahangir JaneWe stayed here as a couple and had a mixed experience. The hotel has its charms, but also a few drawbacks.
Rooms & Amenities:
The rooms were quite small and felt congested, including the toilet where the commode placement was very cramped. The amenities provided were basic — just soap and a combined hair and body wash. Surprisingly, there was no handwash, no refrigerator, and no hair dryer in the room. On the plus side, the room was clean, and we had no issues with hygiene.
Staff & Service:
The staff were very friendly and welcoming, which made the stay more pleasant.
Facilities & Atmosphere:
The swimming pool was lovely, and the view from the poolside was amazing, directly overlooking the sea. The lounge area shared the same beautiful view — a great spot to relax in the evening. There was even a small jewelry corner inside the hotel, so beware — you might end up buying a ring or necklace if your partner starts browsing!
Other Notes:
The lift was possibly the oldest I've ever used — it really felt like stepping back into the 90s, which in a way added some quirky character to the place.
Food:
The full English breakfast was genuinely very good — one of the highlights of our stay.
Overall Value:
The pricing was reasonable, but for better value, it would be great if they included essentials like a refrigerator, handwash, and hair dryer in the rooms.
UUsuario invitadoWe had a 3 day stay at the Harbour Hotel in Christchurch.
We ate dinner there twice - once at ”The Upper Deck” and once at ”The Jetty”. Both meals were excellent: we had lovely tables, the food was great and the service made us feel special. The experience at breakfast was the same, with attentive service from all the staff and great food served on the open veranda.
Although we were using the hotel as a base for our walks around the area, we also used the spa which was well maintained and had all the facilities you could want.
We did have an issue with our assigned room which was not as ordered from Trip.com. Although the reception team reconfirmed they had allocated the room accurately based on what Trip.com had ordered for us, the Cherry the reception manager took it on herself to compensate us for the mismatch.
From start to finish the service at The Harbour was outstanding. All the staff that served us in reception, the bar, the restaurants and the spa were helpful, efficient and friendly. Although our room was smaller than we'd ordered, it was well appointed and the bed was very comfortable.
All in all, this was one of the nicest hotels we've stayed in, this in no small part due to the professionalism and caring attitude of the staff team. We will return !
NNazmulWe specifically booked this hotel for our anniversary and they decorated the bed with petals which was a nice touch. The hotel itself was very nice but the rooms were a bit outdated and the toilet was dirty. There were quite a few downsides which did ruin our short stay. We booked this hotel specifically for the spa facilities mainly the jacuzzi pool but this was out of order before we got there and we were not informed of this otherwise we would’ve booked elsewhere and it wasn’t fixed for our entire stay. Swimming pool was decent but not the cleanest as i felt dirt on pool floor.
On our last night we ran out of water and my wife is pregnant so i went to the night porter and asked for a bottle of water which they provide complimentary daily but he said he couldn't give me one and he could sell one from the bar, which i found ridiculous. The room didnt have a fridge so we couldnt buy any water and keep it cool.
Parking was £10 a day which I believe should be included in the stay.
Hotel staff were friendly other than that but I would probably look elsewhere next time. For the price we paid I did expect a lot more from the hotel.
UUsuario anónimoHotel is clean and tidy, there is a hill to walk up .? We have stayed at Hampton Hilton a few times , unfortunately like most things there are cut backs . In the scheme of things they are small , Breakfast no fried eggs no mushrooms, they used to serve small chocoate muffins , disappeared , instead of being an outstanding breakfast its now just average at best . Quilt on the bed very thin for December. But all in all it’s okay .
UUsuario invitadoBooked as a last minute, lovely hotel.. Reception staff could not of been more helpful. We got upgraded to a sea view, and the room was spacious & lovely. .. there’s a lovely grandness to the hotel , so I felt sad that the smallest of Maintenon job that I noticed let it down, for example , the conference room opposite the reception curtain we’re hanging off it’s rail. So simple to rectify I’m sure.
Bar drinks, VERY overly priced .
Didn’t use the Spa as closed at 6pm .
I would return to this hotel., as stated the reception ladies were smiley, & helpful.
UUsuario invitadoWas ok, but to be honest the room and actually hotel were very dated. And the pool facilities in terms of changing were totally inadequate. Breakfast was ok, and thd location was decent. But having to pay extra for parking when I was a paying guest was poor.
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