Fecha de publicación: 13 abr 2026|Habitación superior
Usuario invitadoThis hotel is about 3-4 bus stops away from the Innsbruck Bahnhof. The view from the room is fantastic, absolutely enjoyed it! The toilet is big and with bath tub. Kettle and hairdryer are in good condition too! There is also a mini fridge (which turns out is the only hotel that has one of all my hotel bookings). They used a smart pad function for you to set up your own morning call too, like it!
Mostrar más
Precio por noche desde432 MYR
Fecha de publicación: 9 ene 2026
Usuario invitado
When systems replace people
Alpenpark Seefeld is, from an architectural and spa perspective, a high-quality hotel.
The materials, interior design and spa facilities show that a lot of investment and effort went into the physical space.
What failed completely during my stay was human communication.
A small misunderstanding regarding food turned into a deeply uncomfortable experience, not because of the rules themselves, but because of how rigidly and mechanically they were enforced.
Instead of clarifying expectations or simply explaining the system calmly, the staff reacted in a defensive, automated way, as if they were protecting a conveyor belt rather than speaking to a person.
At no point did anyone try to understand what I actually meant.
Instead, the situation was subtly reframed so that I appeared as someone “demanding something for free”, which was never the case. This role reversal felt humiliating and unnecessary — and it happened solely because no one paused for a moment to communicate as a human being.
The same pattern appeared again when I addressed the fact that my room heating was not working for two nights (later confirmed by technicians).
The response was not concern or responsibility, but a procedural answer: “You should have said something earlier, now nothing can be done.”
What connects these situations is not bad luck, but a systemic mindset:
rules over people, procedures over reality, defense over understanding.
This hotel does not have a problem with facilities.
It has a problem with conveyor-style perception of guests, where the goal seems to be closing interactions quickly rather than actually resolving them.
I am writing this not out of anger, but in the hope that the team pauses and reflects:
How did a paying guest end up feeling diminished, unheard, and mislabeled — in a hotel of this level?
With a shift toward real communication and accountability, Alpenpark Seefeld could be excellent.
Without it, even beautiful interiors cannot compensate for the emotional damage caused by robotic service.
Mostrar más
Precio por noche desde283 MYR
Fecha de publicación: 20 jul 2026|Suite
Eissa Shamiyeh
Excellent hotel — highly recommended!
Radisson RED Innsbruck exceeded all expectations. The hotel is new, modern, stylish, and beautifully designed. Everything feels fresh, high-quality, and well thought out.
The room was spacious, comfortable, and very well equipped. The bathroom and plumbing fixtures were modern and in perfect condition. The overall design of both the room and the hotel is contemporary, elegant, and welcoming.
The location is excellent — right in the city center, within easy walking distance of the main attractions, restaurants, and shops.
The breakfast was also very good. One of the highlights is the breakfast restaurant on the top floor, offering beautiful panoramic views of the city and the surrounding mountains.
Everything about this hotel was enjoyable: the atmosphere, the comfort, the design, the cleanliness, and the location.
We absolutely loved our stay and would definitely choose this hotel again.
Mostrar más
Precio por noche desde442 MYR
Fecha de publicación: 28 mar 2026
MeFanneeVery nice and good hotel to stay in the beautiful city of Innsbruck. Located not too far from city centre but its only 10 mins by bus to the city and the hotel provides every guests with free bus card for the whole stay, make it easy and convinient for us. The rooms are clean & has enough space. The breakfast also complete and delicious. There are some restaurants & supermarket nearby the hotel. The bus stop also just around the corner of the hotel. This hotel also has free washing machine & dryer to use, with gym & sauna too. Overall this is such a wonderful hotel to stay for our whole family. Thank you for the hospitality
Mostrar más
Precio por noche desde365 MYR
Fecha de publicación: 28 dic 2025
Usuario invitado
For the price we paid (€350/night) we expected more. More helpfulness from the front desk, more attention given to the aesthetics of the room, and more care from housekeeping. The hotel charged us an additional €200+ euro to add our children to our two king suites. We found this outrageous Housekeeping did not replace our used coffee cups on our second day, so we had to clean them ourselves. The bath towels were thin and scratchy and were barely bigger than a dish cloth. Although many restaurants in town were closed due to the holiday, the hotel also closed its restaurant, so we ended up ordering take out from a falafel place. What “4-star” hotel doesn’t offer its guests a dining option when they know they are at least a20-min walk from any nearby eateries? We were quite disappointed with this stay and cannot recommend it in good conscience.
Mostrar más
Precio por noche desde480 MYR
Fecha de publicación: 13 feb 2026|Habitación (2 camas dobles), con vistas a la montaña
TksdPara reseñas generales del hotel, puede considerar los siguientes aspectos:
1. **Ubicación**:
- ¿Es conveniente la ubicación del hotel? ¿Está cerca de las principales atracciones turísticas o estaciones de transporte?
2. **Servicio**:
- ¿Qué tal la actitud y el profesionalismo del personal? ¿Ofrecen un buen servicio al cliente?
3. **Instalaciones**:
- ¿Son completas las instalaciones del hotel? ¿Cumplen con las expectativas instalaciones como el gimnasio, la piscina y los restaurantes?
4. **Limpieza de la habitación**:
- ¿Están limpias y ordenadas las habitaciones? ¿Cómo están las camas y los sanitarios?
5. **Relación calidad-precio**:
- ¿Es razonable el precio considerando los servicios e instalaciones que ofrece?
6. **Restauración**:
- ¿Son variadas las opciones gastronómicas del hotel? ¿Qué tal es la calidad?
Si tiene un hotel o necesidades específicas, ¡puedo ofrecerle sugerencias de reseñas más específicas!
Mostrar más
Precio por noche desde602 MYR
Fecha de publicación: 13 mar 2026
Usuario anónimo
Always a pleasure to stay in Stage 12 hotel. It’s our 4th time, and we always enjoy our stay.
Mostrar más
Precio por noche desde575 MYR
Fecha de publicación: 3 sep 2024
Sock Keng
La habitación es muy agradable y con baño.
Aquí está la ubicación, a pocos pasos de la ciudad de Innsbruck, pero la amable recepción nos ofreció 2 tarjetas de huéspedes que nos permiten tomar el autobús J línea gratuita (2 minutos a pie del hotel) que nos lleva a la estación de coches de la ciudad y también a la estación de cable, La frecuencia de autobús J es alrededor de cada 10 minutos, tan conveniente para nosotros como el hotel tiene un parking gratuito para nuestro coche.
Sólo el problema encontrado es la recepción dama me dijo que no podía ver el desayuno incluido en mi reserva, así que me contacté Trip.com chatline por teléfono y el problema se resuelve en 10 minutos después de Trip.com contactado con su agente, gran servicio desde Trip.com!
Mostrar más
Precio por noche desde446 MYR
Fecha de publicación: 27 jul 2026|Apartamento superior, 1 dormitorio, con balcón
BoomstickModern, spacious and clean apartments in a good location. Parking is easy, and it’s a nice base for exploring the area. We especially appreciated the well-equipped kitchen and the comfortable beds.
The only downside was the service at reception, which felt rather unfriendly. Check-in wasn’t particularly welcoming, and when our key card stopped working, we were immediately told it was because we hadn’t paid, before anyone checked what was actually wrong. It turned out to be a misunderstanding. A friendlier, more helpful approach would have made a big difference.
Overall, a good place to stay, but the hospitality could be warmer.
Mostrar más
Precio por noche desde625 MYR
Fecha de publicación: 16 jun 2025
Manfred
Nice little hotel which is just a short bus ride away from the main town area. If you stay two nights or more, you can a free guest pass from the hotel which covers all local transport. Hotel is nice, cosy and clean. Hotel staff is very welcoming and friendly. There is a farm nearby with cows and there is a vending machine to dispense milk. Bring your own bottle and coins. Highly recommend!
Mostrar más
Precio por noche desde346 MYR