Hoteles de 4 estrellas en Cabo Oeste, Sudáfrica

I stayed here for one night as I was transiting Cape Town with a flight the following morning. The check-in experience was pretty quick and seamless, as my booking was pre-paid. I stayed here being fully aware of the carbon-neutral moto. The hotel appeared clean and tidy. The free shuttle from the airport was trouble-free. The directions to the pick-up was simple to follow. The pick-up was on time, and it was a very short ride to the hotel - literally a matter of minutes. The room I was allocated - 233 - was spacious and clean. However, I was surprised by the bizarre layout, especially with the way the shower and bedroom is almost open plan - only a screen separate the two areas. The toilet is separated by a door, though. Other than that, I had no major issues with the room. The bed was large and comfortable, my sleep was not disturbed and it was generally a positive short stay. The shower worked fine, it took a little getting use to the water-saving feature in the sink tap. The toilet flush may have a malfunction, because it would stay stuck when pressed, and required tapping for the button to return from a pressed state. I felt safe during my stay, and was reassured by the security procedures in place when booking an Uber - drivers are asked to scan their driving licence at the gate when entering the grounds. The drive to the V&A Waterfront was about 25-30 minutes. I had a late lunch at the hotel restaurant - Nuovo. The menu was okay, but not spectacular. I visited the restaurant when it was relatively quiet with diners. However, I found staff were not particularly attentive. It took a while before someone approached me and provided a menu. The vegan burger I order was nice, even if it looked a bit dry. It was the only chargeable thing I incurred, which I put on the room (250 ZAR to pay on check-out). The breakfast is a decent buffet of hot and cold food, plus live omelette bar. There’s also pancake making facilities, automatic coffee machines and more. On check-out, to my surprise, I was informed of bills totally 600 ZAR. I explained that I only had one meal at 250 ZAR, which the reception staff accepted. However, a few days later, I received emails claiming that I had an unpaid bill for 350 ZAR, which I had to explain again in my response (I did not receive further contact after that). I think this was a case of staff incorrectly reading a room number when processing, or a guest deliberately giving the wrong room number. I caught the shuttle back to the airport after checking out, again trouble-free. All-in-all, a very good airport hotel, and one I could easily recommend to others.

A Beautiful and Peaceful Stay at Alkantmooi Private Nature Reserve, Keursee We recently stayed at Alkantmooi Private Nature Reserve, Keursee in Plettenberg Bay and had a lovely experience overall. When I booked, I didn’t realize that it was a fully self-catering property. On the booking site, it looked more like a nature resort with restaurants on-site, so it came as a surprise when we arrived and learned that we needed to bring or buy our own food. We ended up driving about 8 km into town to pick up some groceries, which turned into a fun little outing in the end. Still, it might be helpful for management to make this setup clearer on the booking sire for guests, especially those from abroad who might not be familiar with South African Travel habits. We arrived around 5:30 p.m. and were warmly welcomed by the owner, who gave us the keys and explained everything. The unit itself was amazing, very clean, modern, and well maintained, with a stunning view over the sea and Plettenberg Bay in the distance. At night, the lights from town were beautiful, and the whole area was peaceful and quiet. The environment felt safe, and we really enjoyed the fresh air and the sense of being surrounded by nature. One small note: when we arrived, the lady at reception asked my partner (who is Chinese) in Afrikaans if she spoke English or Afrikaans. It wasn’t a big issue, but it might be something to be mindful of when welcoming international guests, as not everyone understands Afrikaans and its not easy to decipher specially for those who do not speak English as a first language A few other suggestions for management: upon entering the unit, there’s a printed rule sheet. While I completely understand and respect the need for house rules, the way they’re written felt a little strict and unwelcoming. For example, it mentioned sanitizing hands every time you enter and reporting neighbors if they break rules, and more. The tone could perhaps be softened to feel friendlier and more guest-oriented. The only other drawback was the Wi-Fi, which was extremely slow during our stay. I wasn’t able to use it for basic browsing and had to rely on my phone’s international data via hotspot when I was using my laptop. Despite these small issues, I would still recommend Alkantmooi to others, especially those who enjoy self-catering and want a quiet, upmarket place surrounded by nature. It’s a wonderful place to unwind, cook your own meals, and enjoy the incredible views over Plettenberg Bay.

Recientemente tuve el placer de alojarme en el DoubleTree by Hilton Cape Town - Upper Eastside, y debo decir que fue una experiencia maravillosa de principio a fin. Lo primero que me llamó la atención fueron las impresionantes vistas que ofrece el hotel. Ya sea que esté disfrutando de una comida en el restaurante o relajándose en su habitación, el paisaje es simplemente impresionante. La ubicación del hotel ofrece una perspectiva única de Ciudad del Cabo y quedé cautivado por el paisaje urbano. El personal del DoubleTree by Hilton Cape Town - Upper Eastside es realmente excepcional. Desde el momento en que entré por la puerta, me recibieron con calidez y profesionalismo. El nivel de servicio durante mi estancia fue excelente. Los miembros del personal no sólo fueron eficientes sino que también hicieron todo lo posible para garantizar que se satisficieran todas las necesidades. Su genuina amabilidad añadió un toque personal a la experiencia general. Una de las características más destacadas para mí fue el estacionamiento seguro. Saber que mi vehículo estaba estacionado de manera segura en las instalaciones me brindó una sensación adicional de comodidad durante mi estadía. Es evidente que el hotel se toma en serio la seguridad, lo que contribuye a la sensación general de seguridad y tranquilidad. Ahora, hablemos del desayuno: fue increíble. La variedad de opciones disponibles era impresionante y cubría una variedad de gustos y preferencias dietéticas. La calidad de la comida fue excelente y la presentación añadió un toque de sofisticación. Es seguro decir que el desayuno por sí solo es motivo suficiente para considerar este hotel para su estadía en Ciudad del Cabo. En cuanto a la habitación, era nada menos que estelar. La atención al detalle en el diseño y el mobiliario creó una atmósfera cómoda y acogedora. La cama era excepcionalmente cómoda, asegurando un buen descanso nocturno. La limpieza y el mantenimiento de la habitación también fueron dignos de mención, lo que refleja el compromiso del hotel de ofrecer un alojamiento de alto nivel. En conclusión, mi experiencia en el DoubleTree by Hilton Cape Town - Upper Eastside superó mis expectativas. La combinación de vistas impresionantes, personal excelente, estacionamiento seguro y un desayuno increíble hizo que su estadía fuera memorable. Ya sea que visite Ciudad del Cabo por negocios o por placer, le recomiendo que considere este hotel para disfrutar de una experiencia verdaderamente agradable y cómoda.

Pros Great location - a short drive to the waterfront and close to Table Mountain, Lions Head and the Botanical Garden where Uber will get you there quickly and for a good price. Staff were very good Breakfast was cooked very well and with good quality ingredients and a varied selection. It would be better if they had soft bread rather than the heavier one provided (althouh this could be a more European variety i havent come across before). The room was homely, as is the whole building (a bit of a British Grade 2 listed building kind of feel). Nice views over capetown in some rooms and a mountain view from the back. Room has heating and air con for all seasons. Cons As mentioned in a previous review, the room is quite dusty so if you are messing around with plugs behind the bed or tv, it's a challenge not to breathe in the dust. I think this could be a SA thing rather than the hotel itself but they only provide 1.5l of water which for a week is not enough, even for a solo traveller. You have to pay for any more. I have never come across this in 25 years of travel across 35 countries but again, i know there is a water issue in SA sometimes and I believe the tap water is drinkable (although I wouldn't attempt this as a tourist). Bathroom towels not replaced - just left to dry which doesn't work particularly well in winter. The photo of the hotel being near blue water is a little deceptive - obviously it is not near a beach and they don't suggest so but the body of water across the road is a water storage facility (currently empty) so don't expect tropical views. Having said that, if you get a city view room, the sunrise is right in front of you and a perfect time lapse opportunity as the scenery changes dramatically during the sunrise. Stunning experience. Overall, I would stay again and recommend the hotel which is in a quiet location.

We booked the same room again on the 25th. Then we requested to check out at 1pm. We didn’t hear anything from no one. This morning at 10am there was knocking on our door. The lady said its time to check out. I said mo cause we requested to check out at 1pm. She went ahead and said there are extra fees and she will ask the front desk. 5min later knocked again on the door. Says no we cant stay and have to check out at 11am(note this was at 10:20am) when she told me, I went ahead and told her this is on them and we requested to leave later. She left, next minute, a man came back. All arrogant. Told me why didn’t I pack up my bags the previous night. Also said that if I dont leave cleaners will come. I said its okah they can come but I might still be busy packing up. He said if thats the case they can help me put my stuff outside. I told him I dont like the tone he is using and being aggressive. He said hr not aggressive but he definitely was and threatened me with security that will escort me out. He left and came back(note I was in my towel) he said he left me in my towel and I am still the same( note I took a shower, busy packing up stuff in the room as we came from abroad and had a lot of baggage) he said he is calling security. Then my husband came out of the room and told him why he using that tone with me and he been listening to him the whole time! This man immediately changed his whole tune when he saw my husband. So inappropriate! And disrespectful! Will definitely will not be staying here again.

Pasábamos por allí y nos detuvimos en el hotel, donde nos llevamos una grata sorpresa. Es encantador y muy grande. El vestíbulo es acogedor y los gerentes son excelentes y amables. Está impecablemente limpio y hay música agradable tanto en las habitaciones como en las zonas comunes. Hay piscina. Por las noches, hay música en vivo en el restaurante. Nuestra habitación era muy espaciosa y tenía una magnífica vista de las montañas. Al regresar, nos recibieron con una cálida bienvenida. ¡Qué bien! La zona es excelente, en pleno centro. Todo era tranquilo y seguro. ¡Recomendamos ampliamente este hotel!

Este hotel goza de una ubicación inmejorable. Reservamos una habitación de esquina con vistas a la montaña, que ofrecía unas vistas impresionantes de la Montaña de la Mesa y la Roca del León. Si bien el transporte no es el más conveniente, la habitación estaba limpia y ordenada, bien equipada, y el desayuno era abundante y variado. En general, quedamos muy satisfechos con nuestra estancia. El hotel tiene un entorno precioso y el personal es amable y atento, lo que lo convierte en un lugar ideal para relajarse y desconectar. El único inconveniente fue que las habitaciones estaban un poco anticuadas; esperamos que el hotel las renueve y modernice pronto. A pesar del precio algo elevado, la calidad del servicio es realmente excepcional, lo que justifica plenamente el precio. El hotel cuenta con instalaciones completas; la piscina y el gimnasio son excelentes y muy recomendables para los amantes del fitness. El desayuno buffet del hotel tiene un ambiente maravilloso, con un personal amable y acogedor, una amplia variedad de platos y sabores auténticos, lo que hace que cada comida sea una experiencia placentera. La recepción fue un poco lenta; tardaron bastante en confirmar nuestra información de registro. Esperamos que mejoren la eficiencia de su servicio. En general, nos causó una muy buena impresión este hotel y volveríamos a alojarnos aquí.

Next to Beach Road and Regent Road, which is very convenient for walking to supermarkets and cafes. The rooms is very spacious, lovely view, there's Netflix on the TV, but corridor and exterior feels a bit old and dated. No lift service to one of the basements

We booked this hotel as an extension of our stay while we were already physically at the property. During the booking process, the dates were automatically changed in the app to one month later due to availability issues, which we didn’t realise until we received the confirmation email. We went to the front desk immediately to cancel, and the manager reassured us that everything would be resolved. We followed all the required procedures, but unfortunately the reservations team repeatedly denied the manager’s request. Trip secured s cancellation from one member of the reservation team which was then denied by a different member As a result, we were charged the full price for the incorrect booking online, and also had to pay higher, on-the-day rates at the hotel to extend our stay. During our visit, we had booked three rooms and paid for upgrades for each, so this was particularly disappointing. The hotel itself is beautiful and the on-site staff were lovely, but we feel let down by how this situation was handled. Given the circumstances, we don’t feel we were treated fairly as customers over a clerical error. The hotel still had 30 days to resell the room.