Hoteles de 4 estrellas en California, Estados Unidos

Era muy común cuando reservé un hotel a través de Ctrip, me informaron que la reserva había sido cancelada. El aumento temporal de precio fue muy alto, por lo que solo hice una nueva reserva por 2 días. Se nota que hay desayuno, pero en realidad no lo hay. Vamos al restaurante de al lado y cuesta más de 20 dólares la ración. Más tarde, nos mudamos al parc 55 Hilton de al lado. El ambiente y la comodidad no eran tan buenos. Sin comparación, no habría ningún daño. Lo único bueno es que no está muy lejos para ir a la exposición y puedes caminar hasta allí.

房間很大，床睡着也蠻舒服，燈光比較足夠有很多的開關，充電也很方便。還有温馨的入眠幫助的噴瓶噴在枕頭上很好睡。 酒店前台有暖暖的壁爐火苗健身房裡有温水泳池，早上去遊了半個小時，水微微有些涼，但是很愉快。 房費沒有包含早餐，所以沒有體驗。 旁邊有一個burger店。開車出去4-5分鐘也有一些吃飯的地方很方便，特斯拉工廠就在附近，可是沒有預約到參觀遺憾了。 酒店停車10美元一個晚上。停車場也有充電樁，但是總是被人佔用，我們還是開車到沃爾瑪的快充站充的。 酒店扣了我13點幾美元的上網費，不知道是不是我們中有一個人誤點了一個升級的鍵。跟前台查詢，他幫我跟財務申請取消了，但是1塊多錢的服務費不能取消。處理還算高效，友善，非常滿意！ 酒店按金預付75美金。

El hotel está situado en una península, en la bahía delantera y atrás, y el paisaje es hermoso. Hay unos pocos kilómetros de la ciudad inferior, y es conveniente conducir a comprar comida. Hay un estacionamiento de 30 cuchillos por día abajo. La actitud del servicio de la recepción es muy buena y se hospeda muy rápidamente. La habitación es un poco vieja y hay un pequeño balcón que puede ver el paisaje del mar. El baño es en general limpio, pero el cuarto de baño encuentra un ternero.

I stayed in CitizenM with my wife and one of my friend from May 15-22 for a conference at Moscone Center. The location is quite strategic; not only is it walkable to the Moscone Center from here, but also it is walkable to several places you should go to in San Francisco, such as Union Square, starting point for the renowned cable car, SF MOMA, and Yerba Buena Garden. There are also several public transportation accessible nearby, such as BART, Metro, Muni buses, streetcars, and cable cars, so it is very strategic for sightseeing around San Francisco. The facilities offered by the hotel are quite complete for my needs. The room is neat, albeit not so vast, and quite high tech, since there is an Ipad in the room that acts as the command control to the room, so you can control the TV, the curtain, the lamp, even when you want your room to be cleaned from that Ipad. There is also a gym that is open 24 hours with several devices and a water station. Its co-working space is also neatly designed and very comfy. There is a restaurant in the hotel, dubbed canteenM. It provides breakfast, and there are also several foods and beverages that can be ordered. Other than that, the hotel staff are very helpful. They told us that we can ask for water in the canteen and they will provide it. Sometimes we also asked them for help with providing hot water for us making instant noodles, and they helped us. They also showed us a microwave that can be used. If there is one thing that can be improved; since we stayed for quite a long time, we noticed that the breakfast options, although still quite various, are quite similar from day to day; scrambled egg, chicken sausage (oh it's so delicious it is to die for!), bagel, toast, pastries, salad station, cheese, and smoked salmon. There is also bacon, ham, and salami in the option (obviously I cannot eat it). Oh, there are some beverages also, like coffee, tea, and juice. You can order some of the coffee (try ice mocha with half and half and additional chocolate, if I may recommend). One thing that may be different is one day they served roasted tomatoes, another day they served roasted potatoes. There is also some variety in the pastries, but that's it. If I may suggest, maybe you can add one or two options of foods that reflect the diversity of San Francisco, like maybe some Latino foods on one day, Chinese food on another, or Italian, Filipino, Vietnamese, or others. This kind of additional variety may spice up our breakfast options, especially for someone staying for quite a long time like us. Overall, a very nice experience at CitizenM San Francisco. Keep up the good job!

Upon check-in, I was asked to pay for the room, which I did. However, I noticed the amount charged was higher than the total from my original booking. I asked the receptionist (I believe his name was Raul, though I’m not entirely sure) why that was. I explained the amount I had been quoted during booking. He then mentioned, almost as an afterthought, that a $150 deposit is taken at check-in. I told him this should have been communicated before processing the payment, as it’s standard practice to inform guests of such charges upfront. While I wasn’t pleased, I went ahead and paid. I also mentioned that I had submitted a request in advance for a room away from the elevator with a good view. He told me the hotel was fully booked, which confused me, since I had booked well in advance and included my request at the time. He assigned me Room 503, which was directly across from the elevator, not away from it. I didn’t want to complain as I had just traveled over 12 hours from London to San Diego and was extremely tired. I planned to grab some dinner and get straight to bed. However, the room was quite noisy—there was a lot of hallway activity, and the family next door had their TV volume quite high. I decided not to go downstairs and complain, hoping I could just fall asleep. Unfortunately, I was woken up around 3 a.m. by a crying child, and again at 5 a.m. At that point, I was extremely frustrated and went to speak to the receptionist on duty, Matthew. I explained everything to him, and he was very understanding. He said there was availability and offered to move me immediately…this was surprising, considering the earlier claim that the hotel was full. He moved me to Room 204. While it wasn’t far from the elevator either, he assured me it would be quieter since there were no large families on that floor. He was right—the room was much more peaceful, and I appreciated his help. At checkout, I saw the same receptionist who had checked me in and decided not to approach him. Instead, I spoke to Antonio at the other desk. I asked about the deposit, and he informed me it would take 2–3 business days to be released. Naturally, I wasn’t thrilled to hear this, especially after the earlier issues, so I shared my entire experience with him. He apologized sincerely and mentioned the initial receptionist may need additional training, which they would look into. Overall, the stay was decent for a short 3-night visit, but the start could have been handled much better.

My first impression walking into the lobby, many people eating outside food and drinking in front of the front desk. Overall seems like the carpet in the hallway is new install, room is clean but the sofa is a little bit old, bathroom towel can be upgrade to better quality, body wash gel is empty, coffee machine seems like a long time nobody used kinda dirty.

El hotel en el centro es un poco pequeño, pero lo tiene todo. Te sientes como en un hotel japonés. Hay una cafetera gratuita en la planta baja del hotel. Puedes tomar café, chocolate caliente, leche, etc. El desayuno también es bueno.

All of the staff seemed really nice. From the moment we arrived and had a friendly greeting from the valet parking worker, to the ladies that we interacted with in reception. The room was nothing special, but by that I mean it had no outstanding features, or any distinguishable traits that would separate it from other hotels The concierge was friendly and helpful, and was very useful in helping us to plan our activities. And the hotel is in a good location to get to the pier or do the 'big bus' tour. But here's the downside. The gym is small, had no steriliser, or wipes, even though one of the rules stated in the gym is to wipe down the equipment after use. And the overall impression of the gym is that it could do with a really good clean from top to bottom. Added to that there's the washing machine and tumble dryer located in the gym. Yes that's right, in the actual gym. Now we were very happy when we read about the hotel having washing machine facilities, but we were slightly surprised at it's location. Another thing was the air con. We stayed in September and although the weather for the season was just starting to cool down after the summer, it was still fairly warm. The air con looked as if it had been fitted in the seventies and made a sound as if it had been running non stop ever since then. It was so noisy that we had to turn it off completely at night time and at different times during the day. On a final point we received news regarding the death of my partner's daughter, which meant that we had to cut our whole vacation short including this leg of the trip. We informed the front desk that we would be checking out one day early. We were not expecting a refund, for that day, but after being told by the member of staff that the 30 dollar a night 'destination fee' would be waived for the night that we were not going to be there, we later found out that this fee had still been added to the final bill. We still have no idea what a 'destination fee' is, but to be charged it when we weren't even at the hotel was extra galling. And what was also strange was the fact they didn't even ask why it was that we had decided to cut our stay short? Would you not be interested to know whether something was wrong with your customers stay, and to know why they had cut their visit short?? A bit of a poor end to a otherwise 'ok' stay at the hotel.

En general buena experiencia, la habitación espaciosa y lo mejor es la cama, en verdad es comodisima y puedes descansar muy bien. Lo único que no me gustó para nada fue el precio del estacionamiento 55dlls más tax y que no hay wifi en las habitaciones, tienes que pagarlo aparte, si no fuera por eso lo valoraría como excelente.

El hotel está muy bien situado, y el hotel está muy bien situado, y el hotel está muy bien situado. Nike nos ayudó con nuestros problemas de impresión que nos ayudó enormemente a prepararnos para nuestro evento de asociación el día siguiente. Tommy, me ayudó a recoger mi cosas cuando me trasladé a otra habitación el día siguiente debido a las luces de alarma que no se desactivarían. Esa es la única experiencia negativa de mi estancia. Había una bomba a las 3:00. La luz de flash no se apagaba después de que el sonido se apagaba. La gente de mantenimiento tuvo que trabajar en el tema, así que me trasladaron a otra habitación. La ayuda de Tommy durante el movimiento es muy apreciada.