Hoteles de 4 estrellas en Alaska, Estados Unidos

«I was pretty disgusted to see the N word written in dust on the window in our suite. The food was overpriced and was definitely nothing special. Didn't matter after dinner though; there's no microwave to reheat left overs, and with how cold our room was, our food got cold and hard pretty fast. The wallpaper is coming off the wall, the hooks are coming out of the wall, we had the heat on friday-sunday but could never get it up past 68 degrees despite it being on for days. The water got shut off while we were there, parking was crowded/limited. We booked a room for 5, only to be put in a room with only 2 beds and told they couldn't provide us with a cot because of fire hazards; after complaining that I'm not putting my child on the very used/old carpet, they upgraded our room to include a couch for my 3rd child. The pool required a reservation but they didn't check reservations and the pool was over crowded. I was REALLY uncomfortable with how secluded I was from everyone when going to the locker room... it felt like the perfect spot for someone to catch a woman or child off guard. Everything is very old or outdated or broken in one way or another, and everything was VERY overpriced. If they want to claim they're a resort and charge resort prices, they need to start looking like a resort. Next time we need a weekend getaway, we'll be going to Denali instead!»

«La habitación era muy elegante y cómoda. Había café, té y hervidor de agua. Los artículos de aseo olían de maravilla y el personal era muy amable. El único inconveniente era que la habitación que daba a la calle era bastante ruidosa, ya que se oía el tráfico de fuera.»

«La casa está en una ubicación excelente entre Fairbanks y Chena. La vista desde allí es sólo sorprendente, respirando. No tuvimos tanta suerte de ver Aurora, debido al clima claudice, pero todavía no lamento reservar ese lugar. Es un poco más caro, pero sin duda vale la pena. Tiene muchas reglas, pero entiendo que quieren mantenerla bastante limpia y tranquila.»

«This hotel has seen better days in its multi-decade existence. It has gone through some renovations and name changes, but still seems to be in transition as we walked through the third floor paint fumes (half of the floor was being painted while still having guests on the floor) to our room at the end of an extremely long corridor. It seems understaffed and whatever staff they do have are wearing multiple hats and running around or in training. We encountered a spectrum of personalities from sweet to terse to neutral in their customer service/reception area. Their booking system is also a bit unclear. I got emails for ”pre check-in” and ”set checkout” which seemed fine, but I had selected a cocktail pack at the pre check-in and input my credit card information but was not charged for it. If my CC isn't going to be charged at that point, why should I have to enter my CC information at all? It should be noted that these are ”requests” the front desk can choose to fulfill for the guest or not. They still asked for a CC to be put on file for incidentals too, during in-person check-in, so online ”pre check-in” just seems pointless. We had booked our multi night stay on the Trip app and it did have us prepay but also said there would be a $89 charge at the hotel for four nights. We later learned it was a ~22 bucks ”resort fee” for our stay per night. I guess the resort fee includes the amenities of free water and free shuttle service? Breakfast wasn't included for our booking. The person checking us in even charged a $$$$ deposit amount larger than the cost of our 4 nights there, so I hope they are more careful on other security deposit charges, in the future. On another note, the 24/7 airport shuttle was great and the downtown shuttle service was excellent. Their free shuttle service is definitely a highlight. Kind drivers also -- lovely service from all the drivers we met and always helped us with our bags and directions. Big appreciation for the shuttle vans and drivers! Free water (2 bottles per guest per day) included at the front desk, which you have to make sure to grab yourself, as there was no ”deliver to room” option during our stay. The outdated facilities are somewhat maintained, as we had slow drainage in our shower tub and slow drainage in our toilet that nearly led to a clog. Luckily, the maintenance team was able to remedy that after our first night. We stayed 4 nights in total, but that first night was rough. Going forward, I would recommend this place for someone seeking adventure in a property that is next to a beautiful lake with cool seaplanes and a nice lobby full of taxidermy and doesn't mind the potentially tumultuous reception or dated bathroom.»

«Los demás están bien, el aire acondicionado es muy alto y afecta al sueño. Durante la estancia se produjo un error de alarma contra incendios, los huéspedes salieron del hotel, los incendios llegaron, se dice que no se ha producido en los últimos tiempos. Las dos esperanzas anteriores se han mejorado.»

«El hotel más icónico de Anchorage, tuve que permanecer incluso si sólo podía darme una noche. Todo estaba bien, la habitación era un poco pequeña. Definitivamente pagar precios de la ciudad grande para el pequeño viejo Alaska, que puede sentirse como el precio de la gourmet.»

«La ubicación es buena porque es fácil llegar desde el aeropuerto y el centro de la ciudad está a pie. La comunicación en la recepción también es muy fluida. La habitación se siente un poco oscura, espero tener más espacio para llevar el equipaje. Pero puedo oír la voz de la habitación adyacente, así que estoy seguro de que también es así. Desafortunadamente, las tiendas de memorias no funcionan durante la residencia.»