Hoteles de 4 estrellas en Alabama, Estados Unidos

Every one on staff was polite and friendly. Rooms very spacious. Beds very comfortable.

La ubicación era grande. Todas las personas que me ocupaba eran exuberantes, cooperativas, útiles y llenas de sonrisas. El desayuno estaba bien, el bar era bueno. Las instalaciones locales eran abundantes. Este no es un lugar a pie. No hay paseos laterales, paseos cruzados y tráfico pesado. Con todas las instalaciones cercanas, usted tiene que conducir 90%, sólo para cruzar la calle. Pobre planificación urbana para personas / peatones.

I honestly have nothing good to say about our stay: from the initial check in to our exit, there were hiccups. Upon arrival, our room wasn't ready, and we were told we could use the pool/amenities. The valets both said we would be able to retrieve our pool bag from behind the check in desk. This seemed baffling to Riley (at the front desk) and she had no idea were the bag could be. It was literally behind her in the holding area. We were given no key or access to these amenities and repeatedly had to flag down random workers to merely use the restroom. Riley then called to notify us that our room was ready, and I said thank you... she then called again 15 minutes later as if she had never called. My husband attempted to enter the hotel from the crossing bridge, and was not allowed entry by hotel staff. Instead staff gestured for him to go back to the spa building, outside and around to the entrance of the hotel. Upon checking in, yet again the front desk staff was baffled by our ”checked in” luggage and said they had no idea where it was, we would need to check with valet. And no the luggage couldn't be placed in our room. So my husband had to again call for valet to retrieve our luggage, which AGAIN was directly behind the front desk. All of this seems to be an issue with the hotel wanting to be a ”top tier” luxury experience for a guest nut not quite following through with that expectation. Finally, once in our room, we lowered our AC to the lowest possible temperature at sometime around 3:15pm. It was not refreshingly cool in our room until well after midnight. Needless to say I will not be paying to stay at the BattleHouse again.

El hotel estaba limpio y en una ubicación excelente por la razón que estaba en Birmingham. El baño en mi habitación tenía un paraguas que impidieron que el agua huyera cuando no quería que se recogiera en el baño durante actividades como lavar mis dientes y lavar mi cara. El agua también estaba fría y llevó demasiado tiempo para calentar un poco. No estaba ni siquiera caliente. Por lo tanto, me eché y no pude duchar. Mi hijo se ha duchado en un día frío, uno de los más fríos que hemos tenido en Alabama en un tiempo. La primera vez que el camión de fuego llegó, oí a un empleado que se disculpó por no haberles pedido que supieran que era sólo un ensayo. La única razón por la que no di una calificación inferior para las instalaciones es porque una vez que me referí al problema con el duche y la niebla, enviaron a un hombre bueno a la habitación para hacer las reparaciones, La persona que me estaba examinando me dijo que no podía hacer nada por mí porque me reservaba a través de un tercero. Sin embargo, ella dijo que devolvería el dinero que pagué por estacionar.

I had a work trip and have never been to Alabama...I picked this DoubleTree based on being a loyal Hilton member and reviews. That being said, this has been one of my favorite stays. Rooms are clean, pool is a bonus, gym is nice, bed is comfortable, breakfast is delicious, and your drinks will not disappoint (thanks to my new favorite bartender, Kim). I travel quite a bit for work, but I feel the friendliness and quality is held to a very high standard and I understand why they are always booked and sadly, I couldn't get an upgraded room. I met so many other professionals working for the company I was traveling to and they all told me it's the only place they stay when they travel to HQ. That being said, stay and you won't be disappointed...they care about the customer experience and take feedback seriously.

We stayed at the Doubletree for a business workshop. The set up, food, banquet staff, and atmosphere were all amazing. Adrianna did an excellent job staying in touch with us and ensuring all of our needs were met. She even came to take our group photos at the end. She truly set a standard for overwhelming hospitality!

Barbara en el bar era absolutamente fantástico! Estaba aquí otra vez simplemente por lo grande que era. Así amigable y hizo mi estadía mejor que lo que iba. Ofreció unas buenas recomendaciones para beber, fue agradable hablar con, y fue agradable todo el tiempo que me senté en el bar trabajando.

La ubicación era grande. Todas las personas que me ocupaba eran exuberantes, cooperativas, útiles y llenas de sonrisas. El desayuno estaba bien, el bar era bueno. Las instalaciones locales eran abundantes. Este no es un lugar a pie. No hay paseos laterales, paseos cruzados y tráfico pesado. Con todas las instalaciones cercanas, usted tiene que conducir 90%, sólo para cruzar la calle. Pobre planificación urbana para personas / peatones.

El hotel estaba limpio y en una ubicación excelente por la razón que estaba en Birmingham. El baño en mi habitación tenía un paraguas que impidieron que el agua huyera cuando no quería que se recogiera en el baño durante actividades como lavar mis dientes y lavar mi cara. El agua también estaba fría y llevó demasiado tiempo para calentar un poco. No estaba ni siquiera caliente. Por lo tanto, me eché y no pude duchar. Mi hijo se ha duchado en un día frío, uno de los más fríos que hemos tenido en Alabama en un tiempo. La primera vez que el camión de fuego llegó, oí a un empleado que se disculpó por no haberles pedido que supieran que era sólo un ensayo. La única razón por la que no di una calificación inferior para las instalaciones es porque una vez que me referí al problema con el duche y la niebla, enviaron a un hombre bueno a la habitación para hacer las reparaciones, La persona que me estaba examinando me dijo que no podía hacer nada por mí porque me reservaba a través de un tercero. Sin embargo, ella dijo que devolvería el dinero que pagué por estacionar.

I had a work trip and have never been to Alabama...I picked this DoubleTree based on being a loyal Hilton member and reviews. That being said, this has been one of my favorite stays. Rooms are clean, pool is a bonus, gym is nice, bed is comfortable, breakfast is delicious, and your drinks will not disappoint (thanks to my new favorite bartender, Kim). I travel quite a bit for work, but I feel the friendliness and quality is held to a very high standard and I understand why they are always booked and sadly, I couldn't get an upgraded room. I met so many other professionals working for the company I was traveling to and they all told me it's the only place they stay when they travel to HQ. That being said, stay and you won't be disappointed...they care about the customer experience and take feedback seriously.

Barbara en el bar era absolutamente fantástico! Estaba aquí otra vez simplemente por lo grande que era. Así amigable y hizo mi estadía mejor que lo que iba. Ofreció unas buenas recomendaciones para beber, fue agradable hablar con, y fue agradable todo el tiempo que me senté en el bar trabajando.

¡La piscina se ve muy bien y estaba muy ocupada en 930AM!! El restaurante estaba servindo tarde para que podamos ordenar una bife a las 9:00! Las saladas eran muy buenas! La habitación era limpia y había tiendas locales cerca de la calle a pie. ¡Reservaremos aquí otra vez en el próximo viaje por carretera!!

We booked an overnight stay at the Elyton and we’re looking forward to staying at another Autograph Collection Property as we have enjoyed stay at a few others in the past. We drove all day and we’re envisioning getting to our room and relaxing. Upon arrival we were told that nothing was open in the hotel due to it being Easter. Ok…..not even a hotel bar….no…..nothing. We could get a drink or food. We can understand it was a holiday however, it was not posted online or in the hotel anywhere that would have indicated if you book just know this very important fact. Our room was average at best and we had a corner room with a City view. That’s not saying much seeings how the rooms are well above $200 a night. We were looking forward to breakfast at least. We ordered a Cappuccino and a Latte……this came out as coffees. No where near a specialty coffee unfortunately. Our waiter Skylar was polite when I asked him a few questions about the coffee. He was happy to take a few tips from me in regards to how to make foam for a specialty drink. Their equipment was leaking for him to present specialty coffee drinks and they used “pod” for their Espresso drinks. Hence why our drinks were coffee. We noticed the online menu is not the exact menu presented in The Yard Restaurant. Several items were missing from the in house menu. My husband ordered the Smoked Salmon Toast….we were told….that’s the only thing we are out of. He then order the Elyon Breakfast instead. I ordered the Lemon Poppyseed Ricotta Pancakes with a Bluebery Compote and were looking forward to having them. Moments later Skylar had to inform me that they didn’t have them. They had Chocolate Chip Pancakes if I wanted those…..well no….I’m not a 10 year old at IHOP here. I reordered just the plain ole Continental Breakfast. Yogurt Parfait with Blueberries (how about Blueberry Pancakes in instead of Chocolate Chip?) half a Grapefruit and a Croissant. I thought what could go wrong with a Continental Breakfast….well things look pretty good except the Croissant was not there and was replaced with what I was told was a Catfish Head Biscuit. This thing was big for sure…..not light and airy as a Croissant but very heavy and tasteless. No thanks….my husband tried it and he agreed. He enjoyed his 2eggs/hash browns with bacon and toast. We did have the staff let us know at every turn during our disappointment if stay that Jessica (Hotel Manager) was struggling to keep up with the hotel in every area. The staff was always kind/friendly and had a quick smile. They must really like Jessica because they are always trying to cover for her and her lack of skills in managing a Marriott Bonvoy Autograph Collection Hotel. We absolutely wasted our stay and hard earned American Express benefit on this stay :-(

酒店服務和酒店位置特別好。周圍吃的東西也多。最主要晚上停車安全。😁

Every one on staff was polite and friendly. Rooms very spacious. Beds very comfortable.

Had a wonderful stay here. The room was very clean and the bed was very comfortable. Deontay McDonald made our stay a breeze and helped us with all our needs the entire stay. He went out of his way to make sure we were comfortable and knew all the activities the hotel and Bridgestreet had to offer. Will visit again and recommend to friends and family.

Every one on staff was polite and friendly. Rooms very spacious. Beds very comfortable.

Had a wonderful stay here. The room was very clean and the bed was very comfortable. Deontay McDonald made our stay a breeze and helped us with all our needs the entire stay. He went out of his way to make sure we were comfortable and knew all the activities the hotel and Bridgestreet had to offer. Will visit again and recommend to friends and family.