Hoteles de 4 estrellas en Mimaro, Filipinas

7/10 – Beautiful, modern villa, but disappointing service and a few practical issues We stayed for three nights in Villa 3, the ground-floor villa with a private pool. Our first impression was excellent. Everything was modern, spotless, and beautifully maintained. The villa smelled lovely, the minibar was well stocked, and even small details, like the outdoor shower for rinsing sand off your feet, were appreciated. The private terrace with its pool and outdoor kitchen was lovely, but there were several drawbacks. First, the insects. There were A LOT of biting insects in the outdoor area, not just mosquitoes. Despite using repellents, the provided citronella spray, and the ceiling fan, we still got badly bitten. It would be helpful if the property could recommend or provide something more effective against the local insects. The pool was also quite cold, as the terrace receives very little direct sunlight. We even had a cute little frog living in the pool filter! We informed the staff, but nothing was done. Personally, we found him adorable, so if you're staying in Villa 3 and he's still there, please say hello from us! The outdoor kitchen includes a BBQ area, but charcoal isn't provided. We were told to buy it ourselves, yet couldn't find any at the recommended supermarket. Having a BBQ area that guests can't easily use seems a little impractical. Housekeeping was another issue. We didn't need full cleaning, just fresh towels and drinking water. The water was replenished and bath towels were changed, but our requests to replace the pool towels were ignored twice. However, the most disappointing experience involved a dog living near the villas. She was a very sweet, partially blind mother dog whose puppies occasionally came around. I fed her throughout our stay and became quite attached to her. Before leaving, I gave the staff some food and a small tip, asking them to feed her and send me a photo. They agreed. Unfortunately, over the following days, I received excuses about rain and the dog being absent, despite her having been around almost constantly during our stay. Eventually, I received a photo showing only the dog's backside, with no indication that she had actually been fed. I cannot say whether they fulfilled my request, but the way it was handled was genuinely disappointing. It was a small, personal request that they had voluntarily agreed to, and I expected better communication and follow-through. It left me questioning how genuine the hospitality was once we'd checked out. On the positive side, the staff were friendly in person and helped us arrange a motorbike rental. Laundry service was also convenient. There are a few restaurants along the nearby beach for breakfast and dinner, with more options in town. However, the beach itself isn't really suitable for swimming – it's shallow, rocky, and covered in seaweed. You'll need to travel to other beaches or use the villa's pool. Overall, 7/10. The villa itself is beautiful, clean, and comfortable, but the insect problem, overlooked requests, and especially the disappointing experience after checkout affected our impression. With more thoughtful attention to guests' needs and better follow-through on promises, this could be a much better experience.

* Al llegar, la unidad de aire acondicionado de nuestra villa no estaba bien mantenida. El filtro estaba extremadamente sucio y obstruido, lo que provocaba un ruido excesivo y un rendimiento deficiente. Tuvimos que limpiarlo nosotros mismos para poder usarlo. * La señal de móvil en la zona es escasa o nula, y la conexión WiFi ha sido inestable debido a trabajos de mantenimiento, lo que dificulta mucho mantenerse conectado. * Hemos sufrido importantes molestias por el ruido de las obras directamente detrás de nuestra villa, incluyendo el uso de herramientas eléctricas ruidosas durante la mayor parte del día y durante varios días. * Solo nos informaron de una boda que se celebraba al hacer el check-in. Como resultado, no pudimos usar las tumbonas situadas fuera de nuestra villa y tuvimos que reubicarnos más lejos. Además, debido a la boda, el hotel tuvo que hacer muchas pruebas de sonido durante el día anterior, poniendo música muy alta que dificultaba relajarse en la playa. A los invitados de la boda (más de 80 personas) se les permitió usar la villa de al lado como su baño designado, lo que provocó un ir y venir constante de invitados de la boda justo al lado de nuestra villa. Esto hizo que fuera difícil relajarse. * Además, encontramos que los precios del restaurante son bastante altos en comparación con la calidad de la comida. Por ejemplo, el desayuno a 800 PHP no cumplió las expectativas básicas, ya que faltaban incluso elementos simples como queso y jamón para el pan. También lamento decir que el pollo adobo no tiene sabor, y en el menú dice que ha sido creado por un chef Michelin. Mi mango daikiri solo sabía a alcohol, así que tuve que pedir uno con menos alcohol. Como barman certificado, eso es inaceptable. Incluso las patatas fritas no estaban bien hechas, ya que necesitaban más tiempo en el horno (creo que es lo que usaron para hacerlas al menos, aunque preferiría que estuvieran fritas en aceite). Sin embargo, los batidos de mango son muy buenos. * También nos gustaría mencionar que las carreteras de acceso a la propiedad están en muy mal estado. Las carreteras están compuestas principalmente de grava irregular y están llenas de baches profundos, lo que hace que conducir sea bastante difícil e incómodo. En algunas zonas, solo es posible conducir a unos 10 km/h debido al estado de la carretera. Creemos que las carreteras se beneficiarían enormemente de un mantenimiento adecuado o de ser pavimentadas con cemento, ya que esto mejoraría significativamente la accesibilidad y la experiencia general de los huéspedes. Entendemos que algunos de estos problemas pueden ser temporales o imprevistos, pero en conjunto han tenido un impacto significativo en nuestra estancia. Sin embargo, me gustaría destacar a Hazel de la recepción en Nacpan Beach Villas. Fue muy amable y minuciosa cuando teníamos alguna pregunta y se esforzó al máximo por nosotros. Se merece un aumento. Por favor, hágale saber que quedamos muy contentos con ella y que apreciamos mucho su ayuda.

Our stay at the hotel was absolutely amazing. The room was very large, beautifully designed, and spotlessly clean. The service was incredible especially Kris, who took great care of us and helped with everything we needed. The housekeeping service was excellent, and the location is great, with many nice restaurants around the hotel. The pool area is beautiful and relaxing. The only downside is that there’s no gym and no spa, so if you’re looking for those facilities, you might prefer another place. But overall, this hotel is a solid 10/10. Highly recommended!

Honest Review Pros: - The lady who was in charge (We think she's the manager) is really nice and helpful. - Distance: THIS WAS THE ULTIMATE DEAL. Hotel is near the beach and most of the local restaurants so we didn't experience any problem. (I recommend the cafe and 'Terminal' near the beach 😊) - AC and the room was perfect. It was really hot outside and the temp plus the room felt really homey and comfy - The hotel was really pretty or what we call aesthetic. My baby really liked the designs - Free breakfast and coffee was a good deal, but don't expect too much. - How much we got the reservation for 3d2n. Great offer from this app :) - Staff are nice especially the ones in the restaurant. Wasn't able to ask her name but she was a waiter there and also served our food (afternoon) and the guy who was at the front desk when we checked out Cons: - Service fee. I do understand that this is necessary to support the staff, but if you are on a tight budget it might be better to eat outside (sorry...) - Food was too expensive for the quality and the quantity... I recommend the chicken inasal since it had a big portion. - Room service and cleanliness - Manager said we could ask for a room service and we could just call them of we need one. We called them on our second day and we waited until our stay ended but no onr came to clean 😅 The girl who answered the phone was kinda masungit or maybe it was the tone of her voice. She told me that they are quiet busy at the moment and told me to just wait - I do understand if they're short staffed or something? But the dirt was kinda bothering us already so we just tried to clean the room on our own - Cockroaches and ants. So in connection to my previous review... Yes, there are cockroaches in the room especially the bathroom. It doesn't help that they don't clean the rooms daily. - Breakfast is not a room service. You have to go down to the restaurant and eat it there. - Room view. Our room was in the corner of the hotel. Our view was okay because we are can view the pool... And our neighbors ac unit lmao. On the plus side since the units were emitting hot air, it was easier for us to dry our towels 😂 It was really different from the picture. - Pool was kinda dirty - Overpriced goods. They have a mini store in the hotel but it would be better to pack up snacks or drinks before coming here. - OUTSIDE FOOD ARE NOT ALLOWED. Better be careful when bringing meals in the hotel. Even after listing this, we would still love to come back and stay here. I do hope they give us a better room next time 😅

We stayed for a night at this hidden villa, and it felt like a true home away from home. The staff were incredibly kind and respectful, providing excellent service that made our stay comfortable and enjoyable. The food was a highlight—absolutely delicious, with a healthy breakfast offered in the morning. You can even request a floating breakfast, which added a special touch to the experience. While the villa is tucked away down a short gravel road, the peaceful and private setting made it worth the effort. The villa is kid-friendly, but families should be cautious around the tiled swimming pool area. There’s no TV, so if you’re traveling with children, make sure their devices are charged. Fortunately, the Wi-Fi is strong and reliable. Overall, it was a lovely, relaxing stay with amazing food and warm hospitality. We highly recommend this villa for a cozy and memorable getaway.

Excelente ubicación del hotel, verde, limpio, acogedor, gran piscina, hermoso diseño del lobby y restaurante, buena música en vivo todas las noches, cantantes de lounge y blues, muy bien. Además, todos los días hay un espectáculo de fuego en el hotel, un poco monótono... La limpieza de la habitación es excelente, toallas limpias todos los días, la cama se hace una vez cada dos días, se mete agua en el frigorífico, por lo que recibimos buenos consejos todos los días! Desafortunadamente, aquí es donde terminan los aspectos positivos. Los gerentes no prestan atención: nos acercamos a ellos varias veces con las mismas solicitudes, pero no tuvieron nada en cuenta. Todas las mañanas, los guardias de seguridad hacen rondas a las 6, 7, 8 de la mañana y un hombre con un walkie-talkie grita, silba, chirría y gruñe fuerte pasa por la habitación. Lo dijeron varias veces: no ayuda. También pueden reunirse en una multitud en la puerta de la habitación y hablar en voz alta entre ellos, también pueden llamar al teléfono en la habitación y hablar durante mucho tiempo sobre algunas tonterías a las 7 de la mañana, y luego decir: oh, Estamos en la habitación equivocada. En general, si quieres paz y relajación o dormir hasta las 9, definitivamente este no es el lugar para ti 😃 Pero el clímax se produjo por la mañana del día de nuestra partida. La noche anterior avisamos a la recepcionista que saldríamos por separado, yo a las 6 de la mañana con traslado personal al ferry y mi marido a las 8 de la mañana con traslado aparte al avión. Pagamos todos los gastos que se habían acumulado durante los 5 días de nuestra estancia, para que no hubiera prisas por la mañana. Como resultado, fui a la recepción, me despedí, esperé un taxi, subí y me fui. 5 minutos después me llama mi marido, que se ha despertado, para decirme que me fui y lo olvidé - ¡¡¡un circo!!! El transfer del hotel que debía recoger a mi marido a las 8 llegó a las 9, y casi pierde el avión, que era a las 10:20. También me gustaría decir sobre la comida en el hotel: teníamos hambre. Para el desayuno sólo comimos fideos/arroz y lechuga, fruta y todo lo demás no comestible. La cena se sirve en forma de bufé todas las noches, pero los precios varían a diario. Pensamos que el udin sería más sabroso, pero cenamos en el hotel durante dos días y luego fuimos a restaurantes de la ciudad. Me encantó la comida en El Kuvo. En general la dirección del hotel aún tiene trabajo por hacer, por favor tomen en cuenta mis comentarios para poder mejorar el servicio a sus huéspedes.

Hermoso y relajado resort ubicado en hermosos jardines frente al inspirador bosque de manglares. Hermoso atardecer en el embarcadero. Nuestra suite era de lo mejor. El bar y la piscina son maravillosos para relajarse después de excursiones de un día. Las chicas de recepción fueron un poco decepcionantes, lo que no se puede decir del resto del personal. Todos los demás fueron extremadamente amables y serviciales. Nos gustaría mencionar especialmente a la Sra. Darlyng, una mujer maravillosa, y al Sr. Jan de nuestro viaje privado. Gracias por todo.

From the moment we left the port, our Matinloc experience already felt special. The boat ride was smooth, and the boatmen immediately assisted us with our luggage. Upon arrival, we were warmly welcomed by Ms. Jam from FO/Reservations, who gave us a friendly tour and clear briefing. Even before the trip, Reservations Manager Ms. Jeannette had already been very responsive to my emails, making the planning stress-free. Our VIP villa, perched on a cliff, offered an astounding view that raised the standard of our stay. The room was clean and comfortable, and we appreciated the generous souvenirs and hygiene kits provided. The staff were consistently attentive and polite special thanks to FO Supervisor Ms. Jhona and their Korean General Manager for adding to the warm and welcoming atmosphere. Highlights of our stay included the refreshing fresh fruit shakes, fun water activities, the amazing walking path lined with century-old trees, and of course, the delicious food (their pizza was a standout). The WiFi was surprisingly fast..even powered by Starlink at the port. We also appreciated the thoughtful gesture of staff recommending where to get beers in town since they don’t sell alcohol on-site. Matinloc truly combines paradise-like views with genuine hospitality. Maraming salamat to the whole team for making this my best El Nido stay so far.. I would gladly return a hundred times over.

Disfrutamos mucho de nuestra estancia en Huni Lio. Todo el personal es atento y siempre está dispuesto a ayudarte con todas tus necesidades. El personal es amable y ofrece un servicio excepcional. Excelentes instalaciones, piscina impecable y playa frente al mar para ver la puesta de sol. Nos encanta el desayuno, con un menú diferente cada día; recomendamos encarecidamente sus bebidas y pizzas durante la hora feliz. Si buscas un alojamiento tranquilo, este es el lugar ideal. No necesitas ir al pueblo, ya que tienen un pueblo encantador con excelentes restaurantes, cafeterías y tiendas cerca. El pueblo de El Nido está a unos 15 minutos en triciclo, que cuesta 300 pesos al día. Recomiendo ampliamente este lugar y, si alguna vez vuelvo a El Nido, ¡me alojaré aquí de nuevo!

We had an amazing stay at Sheraton Palawan! From the moment we arrived, the staff were incredibly accommodating and attentive, especially the front office team who made us feel right at home. Their smiles and professionalism truly set the tone for our vacation. A very special mention goes to Hassanul Caye from the restaurant — he went above and beyond in accommodating our requests and made every dining experience extra memorable. The food was absolutely delicious, with a variety of options that kept us looking forward to every meal. The pool is impressively huge and perfect for both relaxation and fun, while the updated amenities gave us that modern yet cozy feel we were looking for. On top of it all, the breathtaking mountain view added such a serene and refreshing touch to our stay. Overall, everything exceeded our expectations. Sheraton Palawan is truly a place where hospitality meets comfort, and we can’t wait to come back again soon!