The location of the spa is excellent, just next to train station.
The facilities were tip top.
However on day of check in, the attending team at reception was not up to par.
1) disorganised. First took our passport then wanted it back
2) failed to orientate us on location of public onsen. And need to report to level 6 reception to be brought in individually by staff
3) location of blue lounge
4) the dress code for free exercise and location.
The next day's team was better.
Overall OK but check in makes first impression
The hotel is located in a central area, within walking distance (around 500 meters) to attractions like A-Factory and the riverside, which makes it very convenient for exploring the city.
Overall, the stay was good. However, I think it would be even better if the hotel had a spa or onsen. It would be perfect for travelers who feel tired after a long day and want to relax in the evening.
We were two people. The room we stayed at was not big. If you have two suitcases it will be hard to open up both of them at the same time. We didn’t have suitcases, and therefore the space was not a problem for us. The staff were very friendly, polite and helpful. I lost my gloves at a bus, and they helped me to get them back. You also got apple juice as a welcome drink at the front desk (very nice apple juice!). We used baggage storage after checking out, which was no problem. The room was very clean. When we were there they had an eco plan, which was that the room got cleaned only once at our 4 night stay, but could get towels whenever we wanted. We though it was good from the environment perspective (but we decided to not have any cleaning at all).
Overall I though our stay at this hotel was very good.
The hotel staff was excellent, helpful and good mindset. The rooms and facilities were comfortable. I enjoyed a lot during the stay. I put 4/5 for location since it's not close to the train, I was driving so not my problem though.
A bit of a walk from Aomori Station but the hotel and room are well-equipped and has a nice view of the city and surrounding mountains & sea. It was an enjoyable stay and would not hesitate to book this hotel again.
Excellent location next to the JR station. Room is spacious, superior bathroom with double sinks. Breakfast is just amazing! Coin laundry very convenient
Room is clean and spacious. There is free water dispenser every floor, you can try Aomori apple juice at the hotel.
I love the idea that you can choose the cleaning or not cleaning on the television.
You can also see the status of the laundry on the television.
The location is abit far from Aomori station but I think it’s okay. There is a direct bus from Aomori airport to the hotel.
There is a convenience store nearby.
Me asignaron a una sala de fumadores por error, aunque he reservado una sala de no fumadores, pero el gerente de escritorio Sasaki-san solucionó el problema profesionalmente y realmente aprecio eso. Yo tenía una gran estadía 3-night, me encantó el baño público y las instalaciones proporcionadas ^^
We love the view from our room on the 7th floor. The free wifi is fast in the room, around the hotel, and in the restaurant. We had buffet dinner and breakfast included room rate. We enjoyed both meals. All travelers must added meals with their room because there is no restaurant or convenience stores within 10km radius. There is a gift shop and convenience stores located inside the hotel. We recommend this hotel; and we’ll come back again.
Muy bueno
43 valoraciones
8.7/10
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9.7/10
Fantástico
UUsuario invitadoThe location of the spa is excellent, just next to train station.
The facilities were tip top.
However on day of check in, the attending team at reception was not up to par.
1) disorganised. First took our passport then wanted it back
2) failed to orientate us on location of public onsen. And need to report to level 6 reception to be brought in individually by staff
3) location of blue lounge
4) the dress code for free exercise and location.
The next day's team was better.
Overall OK but check in makes first impression
UUsuario invitadovery near to the hokkado ropeway, 7 mins by car. hotel has an onsen. good for skiers who are looking for BC tours. no snowboards for rental.
UUsuario invitadoUn hotel muy grande y bonito, cerca de las calles comerciales. Está limpio y tiene todo lo que necesitas. Son muy amables. Tiene bonitas vistas 🤗
UUsuario anónimoRoom is clean and spacious. There is free water dispenser every floor, you can try Aomori apple juice at the hotel.
I love the idea that you can choose the cleaning or not cleaning on the television.
You can also see the status of the laundry on the television.
The location is abit far from Aomori station but I think it’s okay. There is a direct bus from Aomori airport to the hotel.
There is a convenience store nearby.
UUsuario invitadoService was good. There was a staff who is stationed at the entrance, checking with guest who arrived by car. They will ask for your name, provided clear instructions of where to park. Unfortunately, I have accidentally left the lights in the car switched on. A few moments later when I was doing my check-in, the front desk staff quickly informed me about it. The facilities are good. Food is really good, very different from the other Hoshino resorts in Aomori that I have stayed. At KAI Tsugaru, it is Kaiseki instead of the usual buffet style. The staff took pains to explain and share the reason for each dish that was served. There are only 41 traditionally-furnished and generously-sized rooms offering both Western and Japanese-style designs which gives a very unique and dedicated experience as compared to other hotels which has many rooms.
UUsuario invitadoCerca del Centro de Productos Turísticos de Aomori y A-factory Salón con aperitivos y bebidas gratis Baño con secador de pelo Dyson Hermosa vista al puente, al mar y al centro de productos Excelente relación calidad-precio
UUsuario invitadoExcellent location next to the JR station. Room is spacious, superior bathroom with double sinks. Breakfast is just amazing! Coin laundry very convenient
UUsuario invitadoWe love the view from our room on the 7th floor. The free wifi is fast in the room, around the hotel, and in the restaurant. We had buffet dinner and breakfast included room rate. We enjoyed both meals. All travelers must added meals with their room because there is no restaurant or convenience stores within 10km radius. There is a gift shop and convenience stores located inside the hotel. We recommend this hotel; and we’ll come back again.
Vistas espectaculares a la isla de Yuno (Yunoshima) desde la habitación y desde el onsen. Desayuno japonés excelente. Actuaciones estupendas de shamisen de la música Michiko Nakano, ofrecidas por el hotel. Muy cerca andando del acuario y también, en cercanías, de Aomori.
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