Hoteles de 4 estrellas en Java Occidental, Indonesia

The hotel is probably in old style hotel but the room was huge and the services are good. The room service was quick even though the hotel looks full. The extra bed also comfy. In addition to that, i just wanted to praise the hotel breakfast team. The breakfast was superb, wide range of food , the pastry is good, the western also delicious. Overall we satisfied with the hotel.

This hotel offers an excellent stay for those prioritizing convenience and culinary quality, featuring a highly diverse and flavorful breakfast spread alongside a prime location that provides easy access to the city's key attractions. However, the overall guest experience is hindered by the room facilities, as the amenities and in-room essentials are need improve to require modernization to meet the high standards service. While it is a strong choice for food lovers and travelers on the go, improvements in room equipment and comfort would significantly elevate its value.

El hotel es moderno, limpio y atractivo desde el punto de vista visual. La experiencia de la habitación fue decepcionante debido a las cuestiones de la habitación, la zona de ducha tenía problemas de fuga y la presión del agua era extremadamente débil e incoherente. Después de un largo día, me gustaría tener una ducha relajada, pero desafortunadamente no podía disfrutarlo en absoluto. El desayuno fue otro gran descenso. La mayoría de las comidas probó blanda y desinspirante, haciendo el desayuno algo que terminé saltando después del primer día. Pros: ✅ Personal amigable y bienvenido ✅ Diseño de habitaciones limpias y modernas ✅ Nice ambience and comfortable environment Cons: ❌ Problemas de fuga de baño ❌ Pobre presión del agua ❌ Selección de desayuno sin sabor y aburrido La hospitalidad fue buena, pero las cuestiones de mantenimiento y la calidad del desayuno afectaron significativamente a mi estancia. 😮💨 Un hotel hermoso es una cosa, pero una buena ducha y un desayuno decente son lo que hacen que los huéspedes quieren volver.

The staff were very friendly and helpful. However, the hotel itself was in poor condition and appears to be in need of maintenance. The bathroom facilities were not well maintained, and we even encountered cockroaches during our stay. The food quality was also disappointing. On the positive side, the location is very strategic and convenient for shopping enthusiasts, as it is within walking distance of braga street. While the location is a major advantage, the overall cleanliness and maintenance of the hotel need significant improvement.

Really enjoy the hotel, (sorry no pics), straight forward check in. Pick up keys on the main lobby, then drive in to the hotel complex with your own car. During day time = there’s bugee available. Many animals available for viewing and theres shows available. This cenderawasih is nearest to the entrance and food area. Scooters are available for rent at extra cpst (good rental to commute and explore the whole area) Rooms clean, however there was a smell in the bathroom initially, dialed room service and they came immediately to handle it and it was good afterwards.

It was our first visit to Bandung, and choosing to stay at Swiss-Belresort Dago Heritage was one of the best decisions we made. We were delighted to receive two connecting rooms on the 10th floor, offering stunning views of the golf course and the Bandung city skyline. The rooms were spacious, clean, and very comfortable. The breakfast buffet had an extensive selection, with plenty of delicious options to choose from. A special thank you to the Guest Relations team, especially the two ladies (I believe their names were Isiah and Cia), who kindly arranged a takeaway bento breakfast for us at 3:00 a.m. before our Ciwidey trip. Their thoughtful gesture and excellent service made our stay even more memorable. We truly enjoyed our stay and would highly recommend this hotel to anyone visiting Bandung. We will definitely stay here again on our next trip!

The access road to the hotel was quite surprising, as the location feels very remote and far from main areas. At first, it raised some doubts, but upon arrival, the concept of the hotel as a hidden getaway became clear. The property and parking area are spacious, and the cool, windy atmosphere is definitely a positive aspect. That said, the room experience did not fully align with the price point or the expectations of a four-star hotel. The deluxe room felt rather small, with very limited space for praying. Several basic details were also missing or poorly maintained: a broken bedside table that was only available on one side, no toothbrush cup or hand soap in the bathroom, and an overall interior that felt dated, with peeling paint visible in several areas, including the room door. The door lock also did not feel particularly secure, which affected comfort. When I raised these issues and requested a room change, the front desk staff responded promptly and moved me to a better room. This quick response is appreciated. However, the explanation given suggested a lack of internal coordination, particularly between housekeeping and the sales team, which ideally should be better managed. On the positive side, the Wi-Fi connection was fast and reliable. Dinner at the restaurant was acceptable—nothing outstanding, but satisfactory. There are limited activities available for adults, and due to the hotel’s secluded location, guests should plan their own transportation. Ride-hailing services and taxis are available, but waiting times can be longer because of how hidden the hotel is. Overall, the hotel offers a calm environment, a large property, and pleasant weather. However, in terms of room size, basic amenities, and interior condition, the experience feels closer to a 3.5-star hotel rather than a full four-star standard. With better room maintenance and attention to small but important details, this hotel could significantly improve the guest experience.

La ubicación es muy buena.. buena vista desde la piscina y el cuarto de baño, algunos espacios del edificio necesitan más mantenimiento, algunos lugares necesitan más limpieza extra, el desayuno era bueno hay muchas variantes.. Algunos menús necesitan más especias, pero en general nos gusta el desayuno y nuestra estadía en Luminor, sin duda recomendaremos este hotel.

Todo está bien en este hotel. Realmente lo amo mucho y recomenda firmemente a todos que le dé una estancia. Aunque nos encontramos con la caja de la pija no limpia, se cambió rápidamente. El hotel se encuentra en el centro de la ciudad de la ciudad, donde se encuentra el centro de la ciudad, donde se encuentra el centro de la ciudad. El Sr. Niwan, el director del restaurante, nos recuerda y nos ha bebido leche de té para mi marido cada mañana sin ser preguntado. Su amistad, atención y verdadero esfuerzo para satisfacer nuestras solicitudes o recomendar artículos especiales de desayuno en el menúhace nuestra experiencia de comer realmente memorable e inolvidable. El hotel de 5 estrellas de Indonesia ha estado en varios hoteles, y podemos decir con seguridad que el Sr. Niwan se ha mostrado, que nos ha dado la bienvenida y ha ofrecido un excelente servicio durante nuestras experiencias de desayuno. Su profesionalismo y la hospitalidad caliente reflejan los altos estándares de cuatro puntos por Sheraton. Mientras que todos los miembros del personal fueron agradables y útiles, el Sr. Niwan fue excepcional en ir a la milla extra y saludar a los huéspedes con un sincero sonrisa constante. Es un buen ejemplo de cómo Sheraton Bandung ha formado y desarrollado su personal. Gracias por hacer nuestra estadía en los Cuatro Points por Sheraton Bandung sentirse como una casa lejos de casa. Gracias Sr. Niwan por siempre ofrecer sus excelentes servicios con un sonrisa. Por último, gracias por tratar a todos los huéspedes con snacks y AWESOME SERVICES.

Bedsheets were stained and hairdryer didn’t work for my room. Other than that, breakfast spread was delicious, service and amenities were great