Hoteles de 4 estrellas en Java Oriental, Indonesia

Great place, well maintained, with swimming pools, its own rice paddies!, marvelous service. We've been here for one night, but had to regret our plan did not let us stay longer. Our objective was to trek Ijen, which is just 30 minutes away from here. The frontdesk can help you with the driver, the health check, tickets and supplying breakfast in a box. However, there is much more on site and around to make a longer stay enjoyable.

During our stay every night they have event and the music was distrubing untuil 10 PM on the lasdt day on saturday until mid night. The foods ok the have various meals , the service is good

We had a very pleasant stay at Aloft Surabaya Pakuwon. The hotel is new, modern, and very well maintained, with clean rooms and excellent facilities. The bed was very comfortable, which made for a great night's sleep. The buffet breakfast offered a good variety of food. A special thank you to Mr. Arul, who was exceptionally friendly, attentive, and helpful throughout our stay. His warm hospitality made our experience even more enjoyable. The 24-hour gym is a great bonus for guests who like to work out at any time of the day. One thing to note is the location. The hotel is next to Pakuwon City Mall, which is different from Pakuwon Mall. If your main destination is Pakuwon Mall, expect about a 40-minute Grab ride depending on traffic. Overall, we had a great experience at Aloft Surabaya. The comfortable rooms, excellent service, and modern facilities make it a hotel I would happily recommend and stay at again.

Delicious Indonesian Javanese food specially created by the host, May, as well as the level of dedicated service is the highlight of this hotel. The menu food sounds unappealing, but all 7 lunch and dinners were so good. You have to try the chicken satay, which is soft and has white clean meat. The tuna is melted and panini is so fresh. The spaghetti cakalang is her created recipe of smoked fish and spaghetti. Her tofu and Tempe must not be missed! Her tempong chicken is yummy and fresh! Feels like it's directly from the farm. Nasi goreng must not be missed! Papayas seem to be in the season. Fried bananas covered in coconut flakes are not to be missed! In this hotel, don't expect luxury cleanliness because there are a lot of insects (bees, butterflies, moths, grasshopper, flies), spiders, millipedes, lizards, even a gecko. If you want to stay in this rustic resort you have to be okay with them. I didn't like the insects stuff in the room but the hosts immediately sent their staff to deal with them. Staff are friendly just be patient with them because not all speak English. May was a super host, who gave ALL sorts of ideas on where to go, and how to go, and gives you contacts and numbers and details. Ibnu makes the best dirty latte in Banyuwangi, most probably. The hosts are very nice and go out of the way to make their guests welcome. They even dropped us at a nearby tour site, and also gave us a short walk to the beach nearby. This level of service is almost unbeatable. Staff are always ready and welcome to greet and smile at you. I think the Indonesian and Javanese meals are better than the breakfast menu. Breakfast pancake and American breakfast normal only. They generously dropped us off at Bangsring Underwater which was 3-5 mins away, which MUST NOT BE MISSED for snorkelling beginners! (But first check out if the season is good for snorkelling) If you stay here, be prepared there's not much in the area. And not much air-conditioned cafes or restaurant or shops nearby too. The family room has a breathtaking view of the mountains but because of the attic like structure, is prone to insects and lizards and stuff. It had a resident gecko. The deluxe suite room had a flat ceiling so lesser insects! + huge verandah for drying your clothes + pink bougainvillea. There are corn fields beside the hotel. They send food to your room if you don't want to eat in the restaurant which also has a amazing view. Restaurant has rustic vibes with antique candelabras (+ spiders).

Pro - Excelente servicio del personal! - Tenemos un bebé (＜ 1 año de edad), nos proporcionaron un baño infantil, un baño infantil y un escopo de agua (gayung) - Vista de los animales desde la habitación es atractiva - Puede tirar carotitas (3 piezas se han proporcionado por el hotel) desde la habitación a los animales - El desayuno es muy bueno. - Puede tomar foto con giraffe si se ha perdido el desayuno con la slot giraffe - Puede alimentar los peces en el lobby gratis - Compras de souvenirs en el hotel para la conveniencia - ¿Había un pájaro (cockatoo?) disponible para fotos tomadas también gratis Cons - hueles de los poemas de animales en el lobby - Giraffe, rino y mercat feeding are extra charge - Sólo la cabeza de ducha (es decir, no móvil)

This is my second time here. The staff are genuinely nice and will greet you every single time. I had an issue with the aircon not being cold enough. The technician, front desk are all very patient and attentive to my request. Reaction was quick and I also had a room change. The room is very spacious with a great view of the city. Amenities aplenty and will cater to your needs. I had a good three nights rest and a wonderful stay here. Would definitely recommend this hotel.

Banyuwangi truly is the ultimate ”sanctuary of stillness,” and ÉL Hotel Banyuwangi provides a beautiful, serene backdrop to experience it. I had a wonderful stay overall, and while there are a few areas where the hotel can step up its game, the foundation is absolutely there for this to become an exceptional property. 🏨 The Hardware & Facilities (Top-Notch!) On the physical side of things, the hotel completely delivers. The rooms are comfortable and well-designed, the gym is well-equipped for a holiday workout, and the swimming pool area is beautiful—perfect for soaking in the quiet energy of the region. 🍳 Food & A Soothing Morning Ritual The culinary experience was a highlight. The food quality was solid, and the local flavors were genuinely delicious. But my absolute favorite part of the morning was the outdoor breakfast area, where they offer fish feeding. Watching the fish move gracefully through the water while enjoying breakfast was incredibly calming and set a beautiful, soothing tone for the day. 🌱 Areas for Growth: Service & Sustainability To truly elevate this hotel to a 5-star luxury standard, there are two areas I’d love to see improve: Eco-Friendly Amenities: In a pristine destination like Banyuwangi, sustainability matters. Currently, the hotel is still using single-use plastic containers for bathroom amenities. Shifting toward refillable dispensers or biodegradable alternatives would align beautifully with the natural essence of the area. Staff Guidance: The young team members have incredible potential and are clearly eager, but they just need a bit more structured guidance and hospitality training. With the right leadership, this passionate young staff could easily turn good service into an exceptional guest experience. 🗺️ The Verdict Overall, I will absolutely come back! There is so much promise here, and I have high hopes that the team will take this constructive feedback to heart and continue to polish their service. If you are looking for a peaceful getaway in Banyuwangi, this is still a highly recommended spot. #ElHotelBanyuwangi #BanyuwangiTravel #SanctuaryOfStillness #WonderfulIndonesia #HotelReview #TravelBlogger

This is firs time I stay here, the only small problem is the hotel near to railway trac and crossroad where noise from train, car and motorcycle can be hear inside room. So if you are looking for silent room, it is not good choice. Other than that is ok.

The hotel is brand new, everything is very clean, the staff are so Exellent service always smile , and the location very close for Bromo sunrise , will highly recommend this Resort fro Bromo trip

The hotel has elegant environment and super clean. I chose this hotel because of its strategic location to several nearby venues. The room provided was also very modern and new (I love the aromatic soap fragrance here). But a little critique for them, we had to wait like an hour before we could check in. They said that they need to clean the room, but actually we checked in at 4 p.m. which is quite long from the previous person's check-out time. I think they could manage their service better in the future. Notes: There is no swimming pool available, please consider this before book here if you travel with family members who like to swim or so on.