Hoteles de 4 estrellas en Merseyside, Reino Unido

We stayed at the Pullman hotel for my birthday in a king superior room. Had a great stay. Check-in was nice, and the check-out at 12 was a great fit, as we were travelling by train and our train was not until 2:30 pm. One thing that I want to mention is that I mentioned that I was staying there for my birthday, and we did not get anything in the room to mark the occasion.

My Two-Night Stay at Phoenix Hotel Liverpool: Central City Experience Just wrapped up a fantastic two-night stay at Phoenix Hotel Liverpool and wanted to share my thoughts! At £126.90 plus a small £4.80 property fee, it offered excellent value for a city center experience. The location at 46-48 Foley Street puts you right in the heart of Liverpool, which was perfect for my mini-break. Being centrally located meant I could easily walk to major attractions, restaurants, and shopping areas without relying on transportation. The vibrant city atmosphere was right on my doorstep! I stayed from **Thursday, August 7 to Saturday, August 9, 2025** — a perfect two-night city escape. Check-in after 3 PM was smooth and welcoming, and the 11 AM check-out time was standard and convenient. The staff were helpful and made me feel right at home from the moment I arrived. The hotel itself (which I could see in the booking thumbnail) had a classic Liverpool charm about it. My room was clean, comfortable, and had all the essentials I needed for a pleasant stay. While not ultra-luxurious, it was well-maintained and provided a cozy base for exploring the city. What I appreciated was the **transparent pricing** — I knew exactly what I was paying upfront (£126.90) and what I'd need to pay at the property (just £4.80). The Trip.com booking process was straightforward, and having their price match and stay guarantee gave me extra confidence in my booking. The app's ”Message Property” and ”Call Property” features came in handy when I needed some local recommendations. The ”Manage Booking” function made it easy to keep all my travel details organized in one place. Is it a five-star luxury hotel? No, but it doesn't claim to be. Phoenix Hotel Liverpool delivers exactly what it promises: a comfortable, well-located place to stay at a reasonable price point that lets you experience the best of Liverpool without breaking the bank. **Would I recommend it?** Absolutely! If you're looking for a centrally located hotel in Liverpool with good amenities and friendly service, this place ticks all the boxes. Perfect for weekend city breaks, concert-goers, or anyone wanting to soak up Liverpool's vibrant atmosphere.

On arrival we were dismayed to learn that a permanent wedding marquee was erected in the internal courtyard, adjacent to our ground floor room. Although the music finished at midnight as promised by the receptionist, it was very loud and there was no chance of sleep before then. The room was not well maintained. The curtains were motheaten and the bathroom was a disgrace, with failed mastic around the cistern top, corrosion to the towel rail, cracks in the sink, blackened (with age) plughole and a detached plug with the separately detached plug chain left to lie on the shelf. There were several teas available e.g. green, Earl Gray but only one breakfast tea bag between the two of us. There was only one water glass. Whilst the bar staff (who also took orders for food, the restaurant being closed) were by and large courteous and pleasant, they were inefficient. The overall impression was that the premises lacked active management.

Staff are lovely ..beds really comfy ..sadly aircon wasn’t working but fans supplied were adequate. The bar area is a bit scruffy and also our room window was in desperate need of a clean in the outside …my phone presumed my lens needed cleaning !!!

Hotel increíble, excelente ubicación y excelente personal. Las habitaciones pueden tener un poco oscuro, no tan grande para solicitar la maquillaje, pero sorprendente para dormir. Las camas fueron increíblemente cómodas.

La habitación es muy agradable, pero no es muy fácil. Las habitaciones son de tamaño adecuado, bastante básicas pero perfectamente aceptables para un solo estancia nocturna. La cama estaba muy cómoda con las pijamas y la cama. El hotel está muy bien situado, y el hotel está muy bien situado. Recomendaría la actualización para obtener una sala de vistas de San George.

Basic room but a good location. We were visiting Allerton Manor so it was convenient and just a short drive. Close to the airport and the retail park facing with lots of shops, restaurants and cinema. There were some issues with a leak on our floor but luckily it wasn’t near our room. The air conditioning didn’t work so we had to open a window. There were two portable heaters in the room too as the air conditioning wasn’t working.

Excelente ubicación y una habitación muy espaciosa. También hay un gimnasio. El servicio de la recepcionista fue pésimo. No nos dio ninguna información, solo se limitó a tramitarla. Más tarde, ese mismo día, estábamos en la cafetería y vimos a otra recepcionista dando instrucciones a una pareja a la que estaba ayudando a registrarse. Hablaban del gimnasio, la lavandería, el Tesco más cercano, etc. El primer día, sobre las 6 de la tarde, noté que mi habitación seguía fría y llamé a recepción. Desafortunadamente, contestó la misma recepcionista. Me dio instrucciones vagas sobre cómo encender el aire acondicionado y le dije que ya lo había intentado durante horas y que había ajustado la temperatura a 26 grados, pero seguía helado. No se molestó en ayudarme, ni siquiera cuando llamé dos veces más. Más tarde, sobre la 1 de la madrugada, me desperté con mucho frío y llamé a recepción. Esta vez contestó un chico que enseguida dijo que vendría a revisar el aire acondicionado cuando le comenté que la recepcionista anterior no me había ayudado en absoluto. Cuando llegó, se dio cuenta de que el aire acondicionado estaba en modo aire acondicionado y no en modo calefacción. Y me lo reinició. ¡Menos mal! Me enteré por el móvil de que la temperatura era de 4 grados esa noche debido a un frente frío y la lluvia. Había pasado 6,7 horas de frío intenso por culpa de la negligencia de la otra empleada. No estoy nada contenta. Un comportamiento muy poco profesional e impropio del personal.

Lovely hotel in a great location. Comfortable beds and a super bathroom with an amazing shower. Ate in both restaurants and really enjoyed our meals. Would definately recommend staying here!

Excelente, 100% recomendado. Su ubicacion en los alrededores de la Universidad de Liverpool, lo hace un lugar bastante tranquilo de noche y lleno de vida durante el día. Además se encuentra muy cerca de los lugares turísticos por excelencia de Liverpool, lo que lo hace de muy fácil acceso usando el sistem de buses. El desayuno es delicioso, con mucha variedad y siempre fresco. El personal del Hotel es muy atento, amable y presto a ayudarte.