Hoteles de 4 estrellas en Zhejiang, China

El servicio del hotel fue de primera clase. Desde el momento en que me registré, sentí la calidez y la profesionalidad del personal. El personal de recepción fue todo sonrisas y me ofreció té con proactividad, haciéndome sentir como en casa después de un viaje agotador. No solo procesaron mi registro con eficiencia, sino que también me presentaron pacientemente las diversas instalaciones y servicios del hotel, ofreciéndome sugerencias detalladas según mis necesidades. Cuando pedí una almohada de trigo sarraceno, el personal respondió rápidamente, llevándola a mi habitación en solo cinco minutos. Durante mi estancia, cualquier problema que tuve, lo resolvieron con prontitud y paciencia. Este servicio de mayordomo me hizo sentir muy a gusto. Una vez, derramé una taza sin querer y, tras llamar a atención al cliente, el personal vino rápidamente a limpiarla y me preguntó amablemente si necesitaba alguna otra, sin una sola queja ni impaciencia. Esta meticulosa atención me hizo sentir el respeto y la consideración del hotel por cada huésped. Además, el hotel ofrece numerosos servicios de valor añadido, como refrigerios nocturnos gratuitos, consigna de equipaje y servicio de taxi, lo que hace que la estancia sea más cómoda y práctica. Me alojé en una habitación con cama king size, lo que me permitió dormir profundamente toda la noche. El baño contaba con una zona separada para ducha y secado, presión de agua fuerte y estable, y suministro rápido de agua caliente. Los artículos de aseo eran de alta calidad, lo que hizo que mi estancia fuera muy cómoda. La habitación también estaba equipada con comodidades completas, como wifi gratuito, televisor LCD y aire acondicionado, que satisficieron todas mis necesidades durante mi estancia. Además, había libros en la habitación, lo que me permitió preparar una tetera y leer tranquilamente, aliviando al instante el cansancio del viaje. El desayuno del hotel ofrecía una selección rica y variada, que incluía especialidades locales y platos occidentales, para todos los gustos. Desde congee y guarniciones hasta fideos y wontons, pan y ensaladas, leche y café, la variedad era deslumbrante. Los ingredientes del desayuno eran frescos, meticulosamente preparados y deliciosos. Los wontons de sopa de pollo y los panqueques de cebolleta, en particular, eran auténticos, lo que me permitió saborear la auténtica cocina de Hangzhou. Durante la comida, el personal me preguntó con prontitud cuáles eran mis preferencias, me rellenó el vaso de agua rápidamente y recogió la mesa, haciéndome sentir muy bienvenido. No solo cubrió mis necesidades básicas de alojamiento, sino que también me hizo sentir la calidez y la comodidad cultural de mi hogar durante mi viaje.

Our stay at Landison Longjing Resort Hangzhou was so memorable and absolutely magnificent that highlights remain sharp, vivid, and immensely uplifting. As tea lovers, it would have been lovely enough to be back in deciduous forests with bursting red maples and bright yellow Ginko trees accentuating autumn colors surrounding the beautifully manicured Longjing (Dragon Well) tea plantations that rest quietly within the hills of the peaceful landscape so very close to the resort—next to and just across the street, in fact! However, our trip’s joys skyrocketed with our stay at the Landison. The staff was totally fantastic! Exceptional service in every way. Working with a phone translator Tracy, Brandy, Wen Yi (I hope his name is spelled correctly!), and Chris provided patient, attentive, and thorough care, concern, and heartwarming attention as they fully considered and answered our many daily questions on where to go, what to do, how to get there and back. (We were thrilled to use the excellent public transportation in and around Hangzhou. The hotel is just meters from the bus stop of two main lines. These buses provided easy connections to other main lines linking us to much of the rest of the city) Staff also guided us where to buy excellent tea, which turned out to be right there at the hotel, as well as from other lovely teashops nearby! Landison’s breakfast menu, included in our booking, remained the same throughout our stay and never disappointed. Every day we enjoyed a large selection of beautiful, delicious food that included fresh fruit, vegetables, egg dishes of differing styles, rice, dim sum, pastries, and our go-to each day: a piping hot bowl of noodles, prepared to order by the chef standing behind the varied selection of noodles and fixings! There was so much fresh, delicious, interesting, vegetarian cuisine we can’t account for the entire extensive buffet. The dining staff was totally incredible with their refined, careful, complete attention. Dining Room Manager Xu became our dear, memorable friend, offering us sweet, caring personal attention and comfort throughout our visit. We couldn’t help feeling disappointed when we didn’t see her the day before we were to leave. When we returned to the hotel for the evening and saw her through a dining room window, we popped into the area to say hello and a magical connection manifested that only world travel can provide, when the distance between two vastly different cultures disappears under the glow of human kindness, warmth, and connection. She provided such outstanding delight for us that our hearts hurt when we had to say goodbye to her. When she translated on her mobile phone, “looking forward to seeing you again,” we smiled broadly and added a very hopeful nod in agreement. Extra lovely perks included nightly delivery of a delicate, nourishing white mushroom soup to keep us warm and help us sleep, a specialty of the establishment. It was tasty and nurturing every day! The housekeeping staff was amiable and friendly, mutually acknowledging and appreciating the human relationship!  In addition, the parking area staff offered cheerful, welcoming, and happy engagement with us throughout our stay. Our extraordinary stay at the Landison is the kind of experience that highlights the vast benefits of world travel where the barriers of worldly concerns and tensions can fade away or even disappear into the significant and transformative mix and engagement with a time and place different from where we come from or know habitually. Where one realizes that, although time and place may differ considerably and provide many positive catalysts for meaningful change, the human heart and mind are inextricably linked together by way of mutual desires for happiness, well-being, safety, expression, and connection, however that may unfold in its immeasurable arrangements. Thank you very much, Landison Longjing Resort Hangzhou, for helping to create an amazing lifetime memory.

El vestíbulo del hotel tiene una elegante decoración de estilo francés. Las habitaciones son limpias y espaciosas, lo que hace la estancia muy cómoda. El servicio es atento y eficiente. El desayuno ofrece una gran variedad de platos chinos y occidentales, incluyendo croissants recién horneados y wontons de sopa de pollo. ¡Una experiencia de alojamiento de 10!

El cambio de planes en el último minuto me llevó a regresar aquí porque la elección es sencilla debido a la excelente servicio al cliente, comodidad y limpieza.

擇一隅山野，赴來野之約。 竹海環抱，黑瓦藏山，在來野·山川裏，與清風竹影為鄰。推窗攬翠，卧看雲舒，私湯暖霧漫過窗欞，將都市浮躁盡數消解。 超級鬆弛的週末！ 管家服務都很貼心～ 早餐晚餐都超級美味 落地窗超出片！！ 太愛了！相約下次～

Service standards need to improve. If I pay more than 2500rmb for a night, it better be the cleanliness and experience of a 2500rmb room and nothing short. The whole idea of Rushi Forest is about peace and relaxation and that's what I'm exactly paying for right? 1) When I first stepped in, your guy starts rattling off 101 things. He doesn't offer solution when he told us a session starts at 4pm and it is already 3.45pm now and expects me to give an immediate answer if we'll be attending. He just wants an answer. I don't feel relaxed, having to make a sudden decision after a long journey. The other lady stepped in to save the day to offer solution that we can join the next day too, if it is too rush. 2) Day 2 Morning, breakfast time at the dining hall, no Air-conditioned?!? How relaxing can it be? I paid 2500rmb to eat in a stuffy and uncomfortable environment the moment I wake up?? Are you saving electricity or what? If it's not comfort and relaxation at your hotel, what am I paying for ? 3) Breakfast time, instead of serving 1 course at a time, in a relaxed healing manner like what your brand stands for, you suddenly come with all the plates filling up the table. What's the rush?!? 4) Immediately after serving all the food on the table, your guy asked ”Can we clean your room now?” WHAT'S THE HURRY?!?! Can you not disturb my morning breakfast and let me eat in peace? I am here to have a private moment with my partner having our breakfast why must you ask me about cleaning the room at this point of time?!? How relaxing and calm can my morning get? Isn't the purpose of the Wechat group is to communicate? Why can't you do it later in the group? WHY MUST IT BE WHEN I AM HAVING BREAKFAST AT THE TABLE? WHAT IS YOUR HURRY?!? 5) I told him politely I will let him know later when I'm ready for room cleaning. 6) Right after finishing my breakfast before living the dining hall, he asked me again can my room be cleaned?!?! STOP ASKING!!!! I TOLD YOU I WILL LET YOU KNOW LATER! WHAT IS THE HURRY?!?! 7) I went back to my room to get my bag and my car came in 5mins. Just before I left, he ASKED AGAIN at the entrance! Asking 3 TIMES IN 30 MINUTES?!? THIS IS NOT RELAXING AT ALL! CAN'T YOU WAIT FOR MY INSTRUCTIONS IN THE WECHAT GROUP?!? MY GOSH! PLEASE TRAIN YOUR STAFF PROPERLY! 8) Learn to know WHEN to communicate! 9) I killed a big spider on the floor, after room cleaning and returning back, the dead spider is still on the floor. So much for rushing me to give you the green light to clean the room 🙄 10) Your wooden holder for the controllers are filled with dust inside. Disgusting. 11) Your handsoap bottle, the sticker is peeling off, faded and damp. Disgusting. 12) The grey cloth originally on the bed, why is it put ON THE FLOOR after room cleaning?!?! Your cleaner forgotten to put it back on my bed and so you guys actually put things meant for the bed on the dirty floor and then back on the bed after tidying up?!?! Other details about peeling paint on the walls and bad touch-ups I shall not go further into details. It is not what I am expecting a 2500rmb room to be like. 500rmb Atour Hotel is even cleaner. Design of hotel and environment is on point. Let down by service and attention to details in cleanliness.

El servicio de recepción es excelente. Cada vez que pasábamos, el personal se levantaba para saludarnos. Después de añadir el WeChat del hotel, recibimos inmediatamente mucha información útil, incluyendo las instalaciones del hotel, restaurantes cercanos, transporte y atracciones turísticas. Nos dieron una mejora de habitación gratuita. La decoración de la habitación imitaba el estilo de los años 20 y 30, elegante y bonita. Estaba impecablemente limpia. La ubicación del hotel es muy buena, con muchos restaurantes cerca donde se puede probar la auténtica cocina de Hangzhou. También está muy cerca del Lago del Oeste, a solo veinte minutos a pie.

Hay una gran diferencia entre las habitaciones nuevas y las antiguas del hotel. Actualmente están en obras, así que tenedlo en cuenta al reservar. La ubicación es excelente, una ubicación tradicionalmente buena. La terraza ofrece vistas lejanas al lago, y el desayuno es abundante. El aparcamiento es limitado, pero hay personal gestionándolo, así que no hay que preocuparse por rasguños, lo cual está bastante bien. Hay muchos turistas alrededor, por lo que suele estar bastante concurrido.

A Comfortable, Pet-Friendly Stay with a Few Areas for Improvement The hotel can be difficult to identify when you first arrive because there is no sign directly on the building. Instead, the sign is attached to a gate that usually remains open, so it becomes partially folded and easy to miss. The hotel also does not have on-site parking. Guests park across the street at the restaurant where breakfast is served each morning. Breakfast was traditional Chinese and included steamed buns, sweet potato, a hard-boiled egg, watermelon, tea, and milk. Everything was very tasty. Coffee was also available, but it cost extra. The people looking after the hotel were extremely friendly and helpful. When we arrived, they were filling the swimming pool after cleaning it and told us it would be ready later that day. Although the pool was one of the main reasons we booked the hotel, it did not quite meet our cleanliness standards because the deeper areas still appeared slightly cloudy. However, many other guests were comfortable using it, and we saw people enjoying the pool every day. The library area was absolutely gorgeous, but unfortunately, there was a strong smell of mildew that made it difficult to spend much time there. These were the main drawbacks of our stay. Our room, however, was lovely. It smelled fresh, the bed was firm and very comfortable, and the sheets were clean. The staff emptied the rubbish and replenished our drinking water every day. The bathroom products were high quality, and toothbrushes were provided upon arrival. The room would have been even better if there had been enough towels for everyone staying in it and if the water had been slightly hotter. The hotel is located directly beside the river, with access to a peaceful riverside walk through beautiful gardens. There is also an elevated walkway farther down the road that looked interesting, although we did not have the opportunity to explore it. The river area was especially relaxing, and if I return, I would bring folding chairs and a small folding table so we could sit in the shallow water, relax, and play games. Most attractions and restaurants are approximately a 20-minute drive from the hotel. The receptionist tried to help us with maps and itineraries. Unfortunately, even after attempting to find the same hike on three different days, we were unable to locate the trailhead. It seemed that even local residents were not very familiar with the exact route. One of the biggest advantages of this hotel is that it is pet-friendly and does not charge an additional pet fee, which was an important reason we chose it. The gentleman at reception also helped us secure a dinner reservation at Naked Ranch, where we had a wonderful evening. Moganshan is a beautiful destination, and overall, this hotel provided a comfortable stay. There is certainly some room for improvement, but I would return because I slept incredibly well and appreciated the warm, helpful service. Thank you again to the staff for all their assistance.

La ubicación del hotel es excelente, muy cerca de la ciudad comercial, a poca distancia. Hay muchos restaurantes en los alrededores, lo que facilita las comidas, y justo enfrente hay una farmacia. Al lado, también hay un KFC abierto las 24 horas. ¡La ubicación es inmejorable! La cafetería del lobby en la planta baja tiene una decoración muy peculiar, con muchos amigos extranjeros creando un ambiente animado. Por la mañana, se puede tomar café, y hay una variedad de pasteles, pizzas y pastas. El servicio de recepción es excelente, e incluso nos guardaron el equipaje gratis al hacer el check-out. Tuvimos una estancia muy agradable. Instalaciones: Bien Ambiente: Bien