Hoteles de 5 estrellas en Jalisco, México

We're so excited to come to PV for the very first time and also first time with the Hyatt Hotel Group as well we might be a little bit have a higher expectation but overall the check in process was smooth and very easy we got the room early upon arrival the reception is very attentive but we will not going to return here again one thing I like to give a credited to this hotel is the location very convenient with almost private beaches stunning view but the service is up and down all the time during our 3 night stay especially the one at the main pool the waiter who walking to ask for a drink he only asked the white people obviously I'm an Asian who sat in the Sun Lounger in between the two white ladies he kept coming back and ask those two lady for any more drinks services but never ask me he treat me like I'm a ghost who never existing there I was so disappointed, The food # the Italian restaurant we try out on the first night was the worse the most terrible horrible extremely ridiculous the test was super nasty we never ever want to go back to that restaurant ever again the pineapple juice taste like water with some of the pineapple scent an orange juice is very fake color is like very light yellow almost like water but it was terrifying # The Sushi restaurant is just on average # The Mexican restaurant although Not so bad at all #The the one that we really love the most is the steakhouse the service excellent the food is the most delicious and the other one is the buffet that we recommend it, The house keeping I have to kept bucking the reception to tell them come and clean my room but they never do we ran out of the toilet pepper they never spare anything in our room unless I have to ask for once you missed the morning cleaning room you will missed it for the whole day they will never return to check to your room ever again, Another downside is the hotel is always under construction and outside by the walkway is very loud at night but not the whole night one thing I really hate about this place they claim they're 5 star hotel but I will give them only 4 or even less All the public restroom throughout the property are very dirty smells so stinky everywhere you're trying to use it's very very ridiculous the hotel itself are dated, Well overall I would say we enjoyed this stays because of the stunning beach view beautiful sunshine everyday again if you ask me would I be back here I would say ”NO”

Excelente hotel, limpio, el personal amable tiene espectáculo gratuito todas las noches a las 9 pm, pero no disfruto de la variedad porque solo la estadía local, la playa no tiene agua clara sucia y en la playa quiero relajarme, disfrutar del sol para broncearme local. Ven a vender cosas tan molestas. No volveré de nuevo. Perdon por decir . Prefiero quedarme en mi casa, ir a la playa de mi casa. decepcionado.

Acaba de salir. El servicio al cliente en el nombre de la renombrada Valentina es EXTREMMENT RUDE. Atención a la gestión: Valentina no es amable, devuelve una receta en mi cara después de haber tenido preguntas sobre un cargo. Pido una receta firmada por un costo y ella dijo que tenía que esperar 30 minutos, sabiendo que llegaré tarde para mi vuelo. Dije que olvidaba, y luego lanzaba la receta en mi cara. No me quedaré en Sheraton otra vez sólo por el servicio de Valentina VERY RUDE.

El complejo en sí era precioso. Y tuvimos una vista increíble del atardecer. Me gustaría que hubiera más variedad en la comida y en las opciones de restaurantes. Sorprendentemente, el restaurante mexicano no me pareció tan bueno, pero me gustaron el italiano y el de mariscos. El personal fue muy amable. Por alguna razón, el calor en el restaurante Veranda era sofocante y hacía que cenar fuera incómodo. El complejo necesita más ascensores y uno termina esperando mucho. Además, me gustaría que hubiera más entretenimiento. Bailar era tan divertido que debería ser todas las noches. En general, disfruté de mi estancia.

It is a great hotel, the rooms are awesome and friendly staff. Great evening entertainment. Roof top gastro bar with pool has fantastic city views and delicious food and drink selection. One note to the management - The rooftop area should have a smoking area since it's open air, asking to go down 26 floors each time you want a smoke is NOT ok when you are enjoying a few cocktails, listening to music, and spending time there.

The place was ok and food isn’t bad Restaurant staff always wanted a tip The hotel desk isn’t helpful at all Whatever requested we made they said yes but never followed Like a booking at restaurant they didn’t make for us Or when we asked for some amenities they said yes but never came No one picked up the phone at night but they said they had 24 hours room service

El servicio del hotel es entusiasta, la comida es fresca, el sabor es mucho, también se puede comer todo tipo de huevos y huevos de patata. El transporte también es conveniente, hay un hotel abajo, y la higiene es segura y limpia. Es un poco viejo, el botón de botón del edificio de ascensores se desploma a veces 🎅🏿

The Service was incredible. The waiters and all staff were very friendly. The hotel is chill and it was not very busy during my visit. I always found room next to the pool, or in the beach and at the restaurants.

El hotel está ubicado en un centro comercial, donde podrá comer, comprar y hacer sus compras diarias. También hay un gran supermercado en la planta baja. La fruta es muy fresca. El proceso de registro fue muy rápido y el servicio fue excelente.

El hotel es muy bueno, muy limpio y el perfume de té blanco y los productos de baño son muy cómodos. El gimnasio está en el tercer piso y la sala de reuniones también es muy bonita. La Expo Guadalajara está abajo, lo cual es muy conveniente.